-
March 2024 by Alison C.
We recently had our Audi A8 serviced at jiffy lube in Pasco. Alex and his car care team provided a throughly comprehensive auto inspection. I highly recommend Alex and his service team at jiffy lube to take care of your auto needs .
-
February 2024 by Mariah Block
Not satisfied with the service I’m currently getting, 3 different people, and they can’t figure out how to get my windshield wipers on. Oil change has been done for some time now, but no one can figure it out, literally have to have them put old ones on, and he still can’t figure it out. Beyond frustrating, while my kids are mad in the back because it’s taking so long. Save your time go to the Richland jiffy lube..
-
November 2023 by Megan Kroffe
This is genuinely the sweetest staff I’ve ever met at any car shop. They’re honest, fast, and so courteous. I’ve been coming here for my car maintenance since I moved to the Tri-Cities and have never once had anything less than a 11/10 customer service experience. Can’t recommend enough!!!!
-
November 2023 by Elaine Redmond
Warning to women! The Pasco location is looking to make a quick buck. They definitely think that if you're female you'll fall for anything. And, unfortunately, the manager there came off as a complete shyster too. He tried to sell me services(I didn't need)the moment he spotted me. Then when I told him I just had a couple questions for him and he could see that I wasn't going to spend money there, he couldn't get rid of me fast enough.I do try to give people the benefit of the doubt and maybe he was just having an off day, but I don't think so.Just bypass this location and go to the one in West Richland. They'll deal honestly with you.
-
November 2023 by Maricela Trinidad
The General manager was very helpful. I definitely will continue coming for my next oil change or any other matter. Thank you to the crew at Pasco Wa Jiffy LubeService: Oil change
-
November 2023 by Emma J.
Honestly the best customer service and service in general! The manager is always on top of things. Bonus: they always fill my tires with air which is the best when it's cold out! Which is highly appreciated:)
-
September 2023 by BigM
Great service and great group of young guys managing that spot. Really helpful and quick with all services needed with my car!! Definitely will be back!! Thx ya
-
September 2023 by Mario
Had to visit Jiffy lube today due to issues with our rental car. Not only were the guys super friendly, they also managed to go beyond what was necessary to help us. Would have given more stars if possible. Big "Thank you" to Camron and Angel who did their job most excellent and in a very short time.Service: Oil change
-
August 2023 by Lynn Schneider
I have been going to this jiffy lube for the last few oil changes of mine and every time the service does not disappoint. The manager, Angel, is awesome and everyone is so kind and helpful; they also get the job done fast. 10/10 recommend.Service: Oil change
-
July 2023 by Lexi Fairbanks
Great service! Even though they were short staffed that day they made sure everyone was taken care of. Communication was great on waiting times and since I had to wait a little extra while they left and grabbed me a new air filter they were out of, they vacuumed my interior while I waited and even threw in a coupon for my next service. The manager does a great job!Service: Oil change
-
July 2023 by D M
I came to Jiffy Lube to get my oil change and the general manager Angel was super nice, he made sure we knew what maintenance our car needed in the future and when to plan to get it done. He kept conversations going and our oil change got done in no time. Thank you so much. I will for sure be backServices: Tires
-
July 2023 by Emily B.
was on my way to a family reunion from idaho and had to come to the closest jiffy lube. it was my first time here and they were truly a God send. each one of them was so helpful, especially Angel!!
-
July 2023 by Hope M
My family and I stopped in to get our AC recharged at the tail-end of a cross-country road-trip. Angel was incredibly helpful. He welcomed us cheerfully and took care of everything we needed in under 30 minutes. He was competent and efficient. I couldn’t recommend this location enough!Service: Air conditioning
-
July 2023 by Hope M.
My family and I stopped in to get our AC recharged at the tail-end of a cross-country road-trip. Angel was incredibly helpful. He welcomed us cheerfully and took care of everything we needed in under 30 minutes. He was competent and efficient. I couldn't recommend this location enough!
-
July 2023 by Jake Dorsey
I was worried I wouldn't be able to get the transmission fluid done, but Angel and his crew stayed as long as it took to get it done and helped with the price, all with a fantastic attitude. All within a fraction of the time we would've waiting for a dealer to get to it. Really grateful for the service.
