“Bert the dispatcher is very knowledgeable and helpful and a great communicator. David the delivery driver placed the material gently and in the exact location we asked for. Couldn’t ask for a smoother transaction. I hope these gentleman get the recognition they deserve. Above and beyond service”
“If you're an advide guns enthusiast as well as a hunter the guns and knives will work for any kind of PRO. THANX GRIGGS Something for Soldiers in tri-cities ZION.”
“Cannot explain how Amazing this store is for your tool needs they have Everything or the outreach to get. Tool repair as well so if you have that one nail gun you love to saws you cannot live without.”
“The Griggs family has done an awesome job in all three of the Tri-cities Ace Hardware stores! A great selection, good prices and a very pleasant, knowledgeable staff!”
“A friend recommended I come here to find the screws I needed to fix my pocket knife. The staff was friendly and helped me out greatly. The girl who helped me (I think her name started with a B, I totally forgot... sorry!) was so nice and let me just take the screws because they were so small that she didn't mind me not paying the few pennies for them. Definitely will be sure to come by again if I ever find myself needing small or specialty screws in the future!”
“I have shopped here a few times. Everything that I have needed has been in this store. The owner is extremely nice if you need to know something about your mobile home pieces she will let you know what you need. I read a few negative reviews towers the owner before writing this review, keep in mind we are all human beings and we’re not perfect. Great customer service, highly recommended this place.”
“Even though the showroom was closed I was able to call the phone number provide and someone was able to help me. I was able to look at blocks in the yard and made my purchase.”
“Always had good experiences at this lowes. Staff is friendly and can tell enjoys being there. All departments were clean and full of knowledgeable helpful people.”
6:00 AM - 10:00 PM
4520 N Rd 68, Pasco“Tyler and Joi (Managers) did a remarkable job! They returned my call within 2 hours. AMAZING!!! I needed an exception made as my senior Mother and I, were without a refrigerator. We were not only upgrading our main appliance, but our current refrigerator was not working, and thus a hardship to my family and I. I kindly asked them to make an exception under our circumstances to speed up the deliver or order a more timely refrigerator, and gracefully obliged. They sped up the refrigerator date, so now, my mother and I have not only a NEW! Refrigerator, but a reliable resources in Lowes. We look forward to continuing our loyalty with our eleven year history with Lowes, and we will continue to purchase "all" of our home improvement materials and labor, from Lowes! The Store Manager, Mr. Tyler, and his team was on it. We strongly recommend Lowes to our neighbors, church community, and family and friends.”
6:00 AM - 10:00 PM
4520 N Rd 68, Pasco“Tyler and Joi (Managers) did a remarkable job! They returned my call within 2 hours. AMAZING!!! I needed an exception made as my senior Mother and I, were without a refrigerator. We were not only upgrading our main appliance, but our current refrigerator was not working, and thus a hardship to my family and I. I kindly asked them to make an exception under our circumstances to speed up the deliver or order a more timely refrigerator, and gracefully obliged. They sped up the refrigerator date, so now, my mother and I have not only a NEW! Refrigerator, but a reliable resources in Lowes. We look forward to continuing our loyalty with our eleven year history with Lowes, and we will continue to purchase "all" of our home improvement materials and labor, from Lowes! The Store Manager, Mr. Tyler, and his team was on it. We strongly recommend Lowes to our neighbors, church community, and family and friends.”
“Store is well kept, clean, and organized. The staff can be a little complacent, but understandable with some of the heavy lifting or long-standing hours they deal with.”