9AM - 5PM
3525 W Court St, Pasco“Shout out to Marco Zungul at the Tacoma branch. I showed up close to closing, in panic mode, dealing with ID theft, and needing a replacement debit card for travel. Due to my arrival time, I had low expectations for what could be done. Marco was awesome and gave me outstanding customer service. Five stars!”
9AM - 5:30PM
4902 N Rd 68, Pasco“Brandon was very helpful, clarified the entire process that we were on the same page and answered all of my many questions with a smile. He was easy to work with and kind. I would definitely recommend working with him for all your financial needs.”
“GO SEE NATALIE B. for all your business accounts! Very personable, easy to work with and made the process a BREEZE. I am starting a new business and this has been the easiest transition to another account ??”
9AM - 5PM
5677 N Rd 68, Pasco“Carolina was soo great! She helped us Refinanced our auto loan and she made the process extra smooth for us. She communicated all the changes and terms and was knowledgeable about other products we inquired about. Made everything so easy and convenient for us. We appreciate her help so much!”
“Had a big banking issue that Chase customer service was of very little help it. I went into the Pasco branch and rockstar manager Rose and her team went above and beyond and took care of the time consuming issue for me. Rose went to bat for me and took a lot of time out of her day to deal with the chase fraud department on my behalf.”
“Called in to pay my car bill and associate Gabrielle answered and she was helpful . compassionate. Enthusiatic and all rounded helpful .. Unlike Kennewick and Richland hapo girls ...”
“I have been with GESA for 35 years and have never had an issue with any of my accounts. I have bought multiple cars, lines of credit, checking, co signed for a boat, credit cards, and currently have my house mortgage with GESA. I would say that speaks pretty well of this institution.Can't say that about any other banking institution I have done business.”
9AM - 5PM
4725 Rd 68, Pasco“I have always been happy with the service at Columbia Bank. In more than one occasion they have caught fraudulent attempts to charge to my account. They have done well at protecting my account. I would recommend them as a good place to bank.”
“I utilized GESA’s drive through to deposit a few dollars and it was quick and easy. I had no line to wait in and the service was quick and accurate. I will continue to use this service as I need it.”
9AM - 5PM
215 N 10th Ave, Pasco“This branch is usually understaffed but they always make sure that I am taken care of. I had a stressful issue with my account and the manager was great. He helped me understand the issue and come up with a solution. I always go out of my way to come to this branch when I want to make sure things get done right.”
“Manager is the best ever! Love this bank and they remember who u are every time walk in the door! Best bank ever in my 90 year old life! Lived in Alaska and remembered this bank when moved back after 42 yrs in AK! Cant say enuf about the Service! Excellent👍”