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“We rented two toilet units and had a last minute wedding venue change. They went out of their way to deliver to the new address (which was out of their service location) with out any added fees or complications. Their driver was excellent and cheerful which helped make things run just a little bit more smoothly. Thank you so much for your help.”
“We were in a situation where we had to find a place for our RV quickly. Jamie was very helpful in getting us into a spot and communicating with us promptly with any questions we had.”
“I have been a customer at store it here for 9 years. I always have been treated extremely kindly. They have never failed to remind me of payments due so I do not recieve late charge. I really like the people that work here. Thanks for all you do. Also they are very friendly and understanding if you have a issue you do not have to be afraid of talking to them that is why they do good business. Ml
Denise”
“Not a bad place to store. Pretty clean. Bathroom is super convenient. Lots of units. And the staff are super friendly and very helpful. Nice location too. 4 stars because they do not offer good plug-in’s. For the price, I would like to see power outlets. But still a good place to store.”
“Carol and Dee Should be running the country They are efficient on time they listen they’re polite. I mean I have never seen a company that has such great employees like you better watch out because I’m retiring but if I start a new company, I’m coming to get them.”
“The manager, Rachelle is friendly and respectful. She keeps everything super efficient, safe and clean. Best storage place I've experienced- and as I need them for my work, I have experienced many?”
“I visited several facilities before renting a unit in this location. The facility is maintained in a great condition, both exterior and interior. Everything looks very clean. And a big thanks to Audra. She is friendly and professional. And quick in responding any questions. Excellent customer service.”
“What a experience. Using other storage facilities in the past. Extra Space Storage has to be on top. My best satisfaction of customer service ever. The professionalism and skills come from your Puyallup location store.
When I entered store, I was greeted like I was family. I explained that I will be closing out my rental. When she pulled up my info she made sure I was who I was. She told me my balance and was ready to pay. I was short $ 3. And told her I would return. As we talked, it had been 15 min. Katie and I talked of things in common, then some. She said you know I believe I can help you. She got on computer and did her magic. She said that she would give me a discount of $20. My bill was $ 62. What a awesome employee. Being short of cash, she made my day even put a smile on me. Knowing I was signing out she had installed in my mind, a returning costumer. True I will always use Extra Storage as the only place, should I need storage. Katie stands with pride and knowledge in her profession.
Thank you Katie. You made Extra Storage shine.
Anthony Hernandez”
“The facility it self is clean and secured . The employee are knowledgeable with the services and that they have that helps a lot with people that are looking for storage for the first time. Gloria and the manager were so nice! ??”
“Facility is clean, staff is super friendly, easy secure access. My unit was clean and the door worked smoothly. Temperature controlled interior. Upper levels access is also very secure.”
“Had a great experience at this location, Norma helped us find a good clean unit to store our furniture. The booking process was pretty straightforward and we were able to move in right away!”
“Stop has been very attentive and responsive and when there was a electrical outage they worked with me very well to resolve the issue and remedy the damage.
They’ve been delightful to work with”
“Chariesse helped me when the lightbulb at my unit stopped working, excellent customer service at this location, which is why I picked this one above other storage facilities ???”
“Of all public storages this one is by far ran the best always neat and clean and very professional staff. Very helpful especially Peter would definitely recommend and give a five star rating”
“I love this place. Very clean and easy access.The lady that helped me, made it extremely easy, and explained everything when i moved in. And made it easy for when i moved out. :) 100% recommend this place.”
“I was very pleased by the speed, care and efficiency of the movers. They did a great job. Although it was a very warm day, they smiled and were friendly throughout the move. They were careful with my things and asked me where I wanted them placed. I would definitely use them again.”
“I had a great experience renting out a storage unit at Cubes Self Storage. Both Jeremy and Keith were extremely friendly and made the renting process very easy. The units are very clean and the move in process was very easy. If you need to rent a storage unit I would highly recommend Cubes Self Storage.”
“Exceptionally clean for a business with 4 years of constant wear & tear. Robert, the Manager, was great to work with during the on-boarding process.My only issue is the "C" elevator is a little too quick to forget your credentials if you have more than 1 cart to load on the elevator.”
“Quill was informative, friendly, and a joy to chat with. The customer service I received throughout the day as I moved from one storage unit to a larger one was exceptional! They made everything a breeze!!”
“Unit and grounds are clean. Staff helpful. Not thrilled that carts are only available in certain buildings so if your unit is in the back, like mine, you need to go back near the entrance to fetch the cart and take it back after you've loaded/unloaded.”
“I have been renting from Arm Guard for 17 years now. They have always been very friendly and I have never had any issues trying to access my storage unit. The units are heated and inside. I have even moved units within that time frame and they will always work with you. There even really nice when you forget to give your insurance when you switch companies. Security is awesome! There is someone there 24/7! I highly recommend!!”
9:30AM - 5:30PM
3501 14th St Pl SW, Puyallup
Self Storage
“Japanese-level customer service!I was helping my dad moving all day and upon walking into the office, the worker, Cesar offered me water or coffee. And as we left he gave me a water bottle "for the road" (we were driving ~100 miles)The U-Haul van wasn't squeaky new but was good still. When we returned the vehicle it turns out we went over our 100 mile limit and so the payment plan changed. He went over it thoroughly and gave us peace of mind that he wasn't doing anything shady.He offered to look over the contract again with us. The best customer service I have ever received in the United States.I'm wary of salesmen due to bad experiences with local gyms and dealerships (NWfitco is one of those gyms ?) so his professionalism, politeness, and willingness to reassure us was more than appreciated. Support this business.Thank you Cesar”
11:00 AM - 3:00 PM
2010 S 344th St, Federal Way
Self Storage
“This place is awesome. 24/7 gated access. Individually alarmed units.High bay units (14 feet). Unique place in King County. No other place like it in the county! Great neighbors and tight knit community!”
“Angel went that extra mile...
Very courteous and helpful with my needs. Much appreciated for her hard work and knowledge. Definitely recommend this storage facility...”
10AM - 6PM
35200 Pacific Hwy S, Federal Way
Self Storage
“Excellent customer service at the Federal Way offices. They answered all my questions without hesitation. I would recommend this location to anyone who would inquire about renting a space.”
8AM - 5PM
1017 S 344th St, Federal Way
Self Storage
“Great customer service! Dave, the moving coordinator, made a visit to the home to assess the move and prepare a quote. Shaynn arrived promptly on moving day and handled items with care; and the same was true on delivery day.”
“I love having my storage @ Summit Heated Storage. The office staff has always been helpful when Ive came into the office, I have referred a few different friends to come rent there also. I will definitely keep my storage tag here till I don't need a storage anymore. Thanks for all that you have done & keep up the good work ladies!JuniorUnit# 3099”
“Stopped in at Auburn Way Self Storage when it was time to move. Staff there is very helpful and caring. I was able to keep my move organized and rent a truck just the right size. Navia knew best how to help with my storage needs. Thank you!”
10AM - 6PM
16290 Auto Ln, Sumner
Self Storage
“Some initial difficulties with coordinating around a faulty gate, but it got straightened out. They were kind enough to issue me a rebate for my trouble. Clean, well secured units with new hardware and easily changed locks. Autopay makes the billing simple.”
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“This place is a nice and quiet place.. Not too crowded. I like how Darien at front desk was very helpful and patient with the issues I was having with my reservation. I like how the company also offer free carts and dollys for our move in as well. Only reason I didn't give a 5 star is because there was no way for us to cancel a reservation or even go back to the reservation we reserved and actually book the unit. Think yall need to provide a link on the site where we can just type in our reservation number to retrieve that reservation and process it. Overall it was a good experience. Will recommend to friends and family!! Thank you!”