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July 2024 by Clayton Vaught
Took multiple days of work just for them to not deliver and reschedule. Final try was a no call/no show.
Ended up having to refund the item with Amazon after it was delayed by over a week, total and I ended up just going to a big box store.
Will not order larger items from Amazon again, because I can’t trust scheduled deliveries to reliable when HubGroup is doing the final mile.
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July 2024 by karissa bresheare
Zero communication, no updates, severe delays without any reason.
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May 2024 by Kevin Kennedy
Makes you schedule a day and timeslot, expects you to take off from work, then doesn't show up. TWICE.
Horrible company.
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March 2024 by Kevin Wallace
Ordered a vanity top form Home depot. Hub group delivered the first one and it was broken, Ordered another one was supposed to be delivered March 1st. Tracked package and stated weather delay.
The package was at seatac in Washington and the roads from Seatac to Chehalis were not bad. I called again Monday March 4th and again weather delay said it would be delivered on the 5th. Again the roads from Seatac to Chehalis were driveable. And again they said weather delay. Sun is out and shining. Would not recommend this company to anyone!
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March 2024 by Joe
the worst trucking company ever. cancel pickups all the time and say they cant reach customers when they dont even call. use someone else.
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December 2023 by Daniel K.
Very poorly automated systems leave this customer frustrated and poorly served. an crudely automated voice message was left on my landline giving me just a few hours to confirm delivery. It did not leave a phone number or website to contact them with. Amazon, the shipper, had no connection with their system and wasn't very good at telling me how to contact them.
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September 2023 by Poster Ganning
Hub Group delivered to my house for Home Depot. The driver accidentally busted a hose spigot off the side of my house. Although the driver was very nice and apologetic, the manager of this local location was a complete tool. He offered no apology and eventhough I had to go without water until the situation was fixed he offered no apology and pretty much shrugged his shoulders and said, "There's nothing gonna be done till Monday." I recommend asking Home Depot if this group is delivery material and ask for someone else.
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September 2023 by Brian Wright
Small yard.
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August 2023 by Michael Mc.
Hub Group delivered to my house for Home Depot. The driver accidentally busted a hose spigot off the side of my house. Although the driver was very nice and apologetic, the manager of this local location was a complete tool. He offered no apology and eventhough I had to go without water until the situation was fixed he offered no apology and pretty much shrugged his shoulders and said, "There's nothing gonna be done till Monday." I recommend asking Home Depot if this group is delivery material and ask for someone else.
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August 2023 by Elle C.
There is nothing good to say about this company! My shipment came from FL to Kent WA then back to FL and is now sitting in Kent for 5 days with a delivery date of July 31 that has long past as it is now Aug 8 No one will answer the phone or respond to chat. My order is time sensitive and I am willing to go pick it up but NO ONE will answer anything! This is the WORST company ever!
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April 2023 by Walter Kuncio
Historical. A joy to marvel at a structure built almost a 100 yrs ago.
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March 2023 by kevan Aponte
I didn't visit this place and have no idea why Google thinks I did, but I'm going to go ahead and say they are fabulous.
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July 2018 by Jasmeet Singh
Love to work in hub group
