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May 2023 by kandis petersen
I’ve been with them 3 1/2 years and honestly wouldn’t go anywhere else! They are always understanding and willing to work with you. James is a pretty cool guy and always has stories.
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January 2023 by McKenzie Shinabery
This place is amazing and the owners are so sweet and patient and understanding! They really made it comfortable and easy for me to get a unit (at not a bad price either) and they made me feel welcome!!!! I highly recommend this storage company!
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December 2022 by James Howard
Seems like all these places are the same, but not here. Top drawer service. James who runs the operation is stellar. Don't pick another storage business, this is the one you want !
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October 2022 by Melinda G
This facility was great until the new horribly nosey management started this week. The first thing out of one of there mouths was "what are you doing?" After that both women proceeded to walk by our unit as well as looking inside our unit every 30 minutes until we left. If things keep going this way it will be our last month at abc after years of renting from them.
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June 2022 by Richard Beckman
They have a very simple and straightforward process to rent a unit. The staff are the nicest people and everything can be taken care of online so it's very convenient. Thank you for making it so easy guys!
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May 2022 by Candice Killmer
This is the third or fourth time renting a unit from ABC. I've previously rented in Airway Heights, Spokane Valley and now Pacific. The only thing that would make them better is having later hate access or 24 hour access. I start my day later than most and it's hard to get everything done by 10pm. I move things on and out on a daily basis. But it's close to home and it's affordable.
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May 2022 by Gail Raney
Did not rent space yet but reserved one. Office lady very nice and help full.
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May 2022 by Candice K.
They are convenient, affordable, better quality than other places I've rented a storage unit. I've rented at 3 of 5 locations and the only thing that would make them better is later gate access. I'm not always done working by 10pm when the gates lock for the night.
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April 2022 by Ray W.
Rented here twice and it was a good experience. Great location and friendly staff.
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April 2022 by Alejandro Lujan
I like the convenience of location. I'm not a big fan of the gate being open all the time and not much leeway in an occasional late charge if I forget to get them paid. Fair rules but I'd like a standard grace period like I've had other places but that's not really my complaint. The place is great, kept clean enough to not be a bother and they even have an on site porta potty and they keep open until 10pm which is really convenient to me. They are very attentive of the cameras. Don't seem so but they do well.I'll give five stars if they get a few more carts on camera and close the gate more often. But I like the unit I got much larger than I expected, a lot of floor but even more up high room and the ability to add industrial racks for storage as long as no holes are put in the wall. Good spot for my family to have these days. Until we move into our new home anyways, we appreciate them.
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October 2021 by Shelby Newlun
This is the second time we've used ABC Storage in the middle of a move and we are always SO PLEASED with the service we receive from Colleen the Site Manager! She makes everything so effortless when signing up! We feel completely at ease and have one less stress knowing our possessions are safe and secure on site! Highly recommend using them for your storage needs!! ???
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October 2021 by E. C.
From the very beginning, their Site Manager Colleen was professional, courteous and helpful. She was polite and patient and the move in process was quick and thorough.I did a lot of research on the facilities within the area (Auburn/Bonney Lake) and found ABC to have the best rates for the unit size.Month to month rentals, security gates and cameras, on-site moving supplies for purchase, and even a free box truck for moving your things (just have to pay the gas). Lock for unit was included in rent (3 keys).Incentives for referrals even. Clean, paved, secure.I recommend ABC Mini Storage in Pacific WA to anyone looking to rent.
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October 2021 by Donald Mitzelfelt
We are using a storage unit for our business. Great facility! Colleen was awesome to work with. Even have a moving truck to use for move in. Would definitely recommend for your storage needs!
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September 2021 by Heidi O.
This self storage site is very clean, well organized and courteous. The staff are very helpful and really care about their renters. The bathrooms are clean and stocked. Rental rates are fabulous The best I was able to find. They offer secured storage that is well maintained and easily accessible.
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February 2021 by Bob P.
. Clean friendly place great customer service I recommend your storage to any of my friends and family very reasonable