-
December 2023 by Jessica W.
Barely deserve 1 star. I've been taking my dogs to this vet for 10 years, when they were considered the best vet in town. Now they have been taken over by the corporate VCA, who's clear goal is to extract as much money from your animals misfortune. The manager Lisa seems more concerned with being right than doing her job, which shows, considering the employee turnover I have seen in the last 2 years. If your looking for a vet that puts you and your animals first, this isn't the place.
-
October 2023 by Katie Peterson
Dr. Brown is so kind and helpful! She took a thorough look at my cat, even though I was the last appointment of the day. My cat, who hates the vet, did quite well with her and her assistant. ?
-
August 2023 by Kate Sanon
I thought the staff was not too kind. And they didn’t seem to like my dog who is a pit bull and wanted me to mussle him when I came in. I tried a new place and I had no issues and did not have to mussle him at all. I would not recommend this place if you have a bigger doggie they seem scared of pit bulls for sure.
-
July 2023 by Jennifer Schultz
Was told nail service was 15$ walk in for current customers 6 months ago. I understand inflation. However, they doubled the price in 6months, now require an appointment for a 2min (tops) service and my dog came out with half her nails still unacceptably long.
-
July 2023 by Sunni McNary
Don't know what has happened here. Ponti has retired and everyone has lost it. I called about over a month ago to ask for assistance with a 90+ year old Russian tortoises. I asked the staff to pass on a message to Dr. Ponti for advise. He was the only exotic vet I knew. I wasn't expecting much but thought I'd give it a shot. I wasn't expecting much. Instead I got a terse call telling me to stop calling. I was amazed that one call could esulate into this. I offer is this: office manager bring your phone records and we will compare notes. I'll pay for the coffee.something like this. into to to something likeinto
-
July 2023 by Arlene Galloway
The most overpriced animal clinic. I have spent thousands of dollars here on special foods, prescriptions, etc on my dog when she clearly had issues that they never tested for that I asked to do. My dog has been battling chronic allergies. She is 55 pds. They raised her citapoint injections from 120 dollars for a 55 pd dog which she still is, to a 60# to 80 # dog to 150 dollars. Although other vets charge 112.00 for the correct weight of 55 pds. They wanted to charge 458 dollars to do all these tests that were done a few months ago to give her an ear prescription that usually worked to calm it down. The assistant refused and told me I was being crazy for not wanting to pay another 500 dollars when the RX would have cleared my dogs ear infection like before for as little as 40.00. This clinic used to be great under Ponti. Since VCA took over the prices have gone to unaffordable levels and they don’t care about dogs or animals just over pricing the RX and services. Call around and you will find vets that care with a smaller price tag.
-
July 2023 by lynn siya
Had to take the cat in the first time visit. They have a payment card plan thingy for if it's too much. Also, have a pharmacy right on site
-
June 2023 by Jo
The staff here is so kind and they truly care about the well-being of your pets. I took my cat in for her first appt. here today, and the pheromone wall plug in helped her feel so much comfort! The vet prescribed anxiety meds for my cat and she had a blood test. I am so glad I came here for a second opinion on why my cat is over grooming. Thank you VCA!
-
June 2023 by James “Janzen” Kieffer
Over priced vaccinations. Took two cats there and they charge about 50 dollars per cat to much. Sadly it was not what I expected at all. Next time I will go to a local veterinarian.
-
June 2023 by Kimberly B.
My 2 dogs have been seen at this veterinary hospital for a year. Both exams were conducted by Dr. Brown who is great and seems to truely enjoy being a vet. My Great Dane had eye surgery which was a success. Only thing was that the Dr. Copely only gave me what seemed like 5 minutes of her time after the procedure. I left feeling like I had more questions that didn't go answered. I had to cancel 2 of the appointments for spay due to my girl going into heat and then for the next scheduled appointment my car wouldn't start early in the morning. I called and cancelled the appointment. Much to my surprise I got a phone call later that morning advising me that due to me cancelling my appointments that the previously quoted spay had gone up from just under $1000 to $1500. They are punishing me for having to cancel. I will take my business elsewhere.
-
February 2023 by Andrea PNW
Absolutely a great experience! My puppy felt so comfortable there and the staff was very kind. The space was clean and tidy. My vet Kristyn was extremely nice and above and beyond for point of care! My puppy even adored her I’ve included a pic! I would recommend this location and staff to everyone!
-
January 2023 by Sara Holcomb
This place is amazing. They are great with my cat, bunny and great dane.
-
November 2022 by Sandra Held
The staff and doctors are very professional and attentive. We relocated from another state and had not yet established a new vet for our cats. One of my cats became ill and I was able to get an appointment quickly. The staff and doctor took excellent care of our cat. Today, I called to find out the cost for cleaning one of my cats teeth and was quoted $700.00 to $1,500.00. I was stunned. This is 2 to 4 times the cost of our previous doctor.
-
November 2022 by Rocks “Rock” Corner
This place has always been fabulous for me even during the two years of the 'C' word. The staff has always been friendly and nicely communicative about appointments and the care we've needed. I'm very happy with this place.
-
November 2022 by Karen Drobny
They are all fantastic there. I've never had a bad experience when taking our dogs for vaccines ect.
