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November 2023 by Tyler Jaynes
"Katelyn" met my friend Lauren at the register and made us uncomfortable by asking not if I was with her, but asking if I was a weird guy following her. Highly unprofessional and their service was all around subpar. Lacked knowledge and wanted us to hurry and go.
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June 2023 by Donita “doni” Leone
I'm fairly new to this pharmacy. I go in mostly during the day when the lines aren't long. All of the staff have treated me with friendliness and professionalism. I am very happy with the people and service that I am getting from this Safeway pharmacy. :-)
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March 2023 by Angela Pagel
Great pharmacy, been going there for years and everyone there is friendly and helpful.
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January 2023 by Shannon Neal
I have been a customer for a little over a year now, and I find this pharmacy to be quick and efficient. They always make sure to keep on top of my prescription refills, even to the point of sending several requests to doctors who are slow to respond. And, an added bonus- they’re also very friendly!
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November 2022 by William Hoefs
WARNING!! Do not use this place if you actually NEED medication or if you don’t have hours to waste waiting in line for them to NOT have the right kind or the right amount of medication. They will also accept your prescription and when you come back and wait in line for 2 hours to pick it up, they will be suddenly be out of it. SAFE YOURSELF THE TIME AND GO ANYWHERE ELSE!!!
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November 2022 by Russ Phillips
The staff answered all of my questions about a new medication that I had and I was in and out of there in just minutes. Friendly folks that provide service with a smile.
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September 2022 by Loren Guzzone
I love this place got my corvid vaccine here and now i can access it on my phone no need to carry a card just send text to them and BAM!!! get my corvid info .
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July 2022 by June Shattuck
The pharmacist and associates have always been friendly and helpful. Sometimes they are understaffed, but that's a corporate issue.
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June 2022 by Heather Marie
Apparently they consider this acceptable cake decorating. I’m so embarrassed to bring this cake to my sister’s birthday but it’s too late to get another. My 5 year old could have done a better job than this absolutely craptastrophy. And yes I spoke to a manager about it who acted like it looked great and couldn’t see why I’d be unhappy with the it. Horrible work and HORRIBLE customer service.
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May 2022 by Generic Lastname
This pharmacy employee named Deja has the absolute worst customer service skills I have ever seen in my entire life. Why hasn’t she been fired yet? I was there yesterday and I witnessed her yell and curse at least 3 times? TO THE PATIENTS? What is wrong with her? The pharmacy staff is always polite to me, and I have never been treated the way she treated me yesterday. I wanted to put her in her place! She is a disgusting person and should never be allowed near customers ever again. I had to go back there this afternoon again just to be able to speak with someone who doesn’t have the brains of a 12 year old on crack. GET. RID. OF. HER.
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May 2022 by Jim Conner
This pharmacy takes the longest in the Graham/Orting areas. They seem to have difficulty finding prescriptions already dispensed, and have long lines often. They are SLOW. From a ‘cup half full’ aspect, I would excuse it by saying they are only pharmacy on this side of the valley; between Sumner and Buckley.
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April 2022 by Chris “That's Trash” S
Having acute back pain and had a rx for muscle spasms sent there. I get there to pick up my prescription and I’m told “we received no prescription for you”. I called my doctors office and they say “we sent it two hours ago and got confirmation”. Safeway pharmacy never check their inbox even when I was there. When I called and ask for an explanation I got hung up on. Evidently telling someone that you have the confirmation in your hand and that you can bring it and show it to them, they see that as attacking. Too bad Copes went out of business. I’ll be using Costco going forward.
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December 2021 by Andrea Hall
They don't answer their phone. If they happen to, they put you on a hold that hangs up on you. I have had to call and stop in several times just to get a single prescription filled. They get the dates messed up as to when the prescriptions can be filled and tell you to call when it's time to fill. Again, when you call they don't answer. This is now happening every month when it comes time to refill our prescriptions. They should not have taken over for Cope's if they don't have the capacity to do so.
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November 2021 by Josh Hall
Worst service I've ever had from a pharmacy. I miss Cope's so much. Safeway is abysmally slow, won't answer their phone, and they keep "forgetting" to fill my much needed prescription. You're dealing with people's health. Get your acct together, Safeway.
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September 2021 by Rodolfo Z.
Poor customer service. Went last Sunday to pick medicine for my dog and was told it was a controlled medication and have to come at least 3 days before. Went back on Tuesday and they gave a different instructions to call 24 hours prior and I was not explained that. I will have to go Walgreens in the future.
