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November 2023 by David C.
Employees there do not care about customers, prices are ridiculous, and the gas station does not list the prices on the sign by the road. It's not cool.
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October 2023 by Julie M.
This store was good in general when it first opened 22 years ago; all down hill from there. The pharmacy in particular is a problem: for the last 4 months or so, I've seemed to run out of my meds before I should, so it's always a hassle to get refills (they don't want to fill it yet; after an argument they fill it grudgingly then call me to say it's ready; I go to pick it up and guess what? NOT READY). I picked it up yesterday and just out of curiosity I counted the pills that were in the bottle that said quantity 30. THERE WERE 29 PILLS. They've been shorting me for months. I just got off the phone with the pharmacist, who doesn't care. Will call Nicholson's tomorrow to transfer all (since Copes is gone ... more's the pity).
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September 2022 by Elizabeth C.
We love doing our regular shopping here and the workers are super friendly. I've had Safeway's bakery do a couple cakes for me in the past and they were outstanding. They'll work with you on any vision you have by giving them an image of what you're thinking. All of them come out better than the original!!! I asked for a solar system cake by giving a pic of an example and this was way better! Plus, since it was our son's 1st birthday it came with a free smash cake. I can't forget the floral department!!!! This was the first time working with their florist for an event and she simply out did any expectations I had. We worked on a dollar amount ($25), the number of bouquets which included the vase, and our theme which all were beautifully done in a manageable budget. This photo does not do the flowers justice! The rose had white, blue and purple and some of the baby breaths were silver for a galaxy themed. The florist was amazing to work with by calling the day prior to make sure everything was good to go and she was flexible with me when I asked to add 2 additional bouquets in the last minute. I cannot express how grateful I am for going with Safeway's bakery and floral department! They are amazing artist in their profession. I fully recommend going with them! Plus, the store in general is great with wonderful workers!
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June 2022 by Heather Marie
Apparently they consider this acceptable cake decorating. I’m so embarrassed to bring this cake to my sister’s birthday but it’s too late to get another. My 5 year old could have done a better job than this absolutely craptastrophy. And yes I spoke to a manager about it who acted like it looked great and couldn’t see why I’d be unhappy with the it. Horrible work and HORRIBLE customer service.
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March 2022 by Chris S.
Having acute back pain and had a rx for muscle spasms sent there. I get there to pick up my prescription and I'm told "we received no prescription for you". I called my doctors office and they say "we sent it two hours ago and got confirmation". Safeway pharmacy never check their inbox even when I was there. When I called and ask for an explanation I got hung up on. Evidently telling someone that you have the confirmation in your hand and that you can bring it and show it to them, they see that as attacking. Too bad Copes went out of business. I'll be using Costco going forward.
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March 2022 by Linda Swain
Clean and nice.
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September 2021 by Winter G.
Yeah I don't even know how you miss AN ENTIRE A** BUG IN THE FRIED RICE. This is a June Bug, fully cooked. Is there no quality control?? Do you not see A LARGE DARK SPECK while you're cooking? Like this little guy got seasoned and cooked on all four sides; he went from production to grill, then display out to consumption with not a problem. It is so large and dark, clearly it was a bug NOT an ingredient that was added. I don't know how anyone just *overlooked* a big a** bug. It's obvious their store is filthy and they don't care about what is in the food they sell to customers. When I called they offered a refund "ew, umm you want a refund?" and didn't even seem surprised or concerned in the slightest about their product being completely disgusting and unacceptable. As a person in customer service and production you should go out of the way to reassure customers It'd be looked into and we would remove current product right away.
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August 2021 by Derek H.
Awful service in the deli. I went in here 8/6/2021 around 9am. The lady working behind the counter did not greet me at all . So I said hello to her, which she barely responded back. Then I order a breakfast burrito. There was no one else there. But It took her about 10mins to make. She was so unfriendly. Later on that morning after I ate the burrito within 2 hours I got extremely sick. I will not be going back here for anything. Be aware of this Safeway poor customer service
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June 2020 by Amanda A.
None of the self-checkout is being cleaned or wiped down. Not all employees are wearing masks.
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March 2020 by Traisee Annette Brunz
Thanks to all of you hard working employees!
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November 2019 by Patricia P.
If you have a comment you want to pass on to management, thinking perhaps they might want to hear from their customers, you get nothing but defensive remarks that "it's the customers that don't know how to use the self serve checkouts or they don't know how to use The Red Box. This was just my experience with Joshua. He said he was a manager, but proceeded to tell me how the customers brake everything!!
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October 2019 by Andrea E.
This grocery store is the absolute worst. Not only is it the only grocery store in Orting but have said that you would think they would have more cashiers on hand. It's always long lines, weekends are impossible and some of the cashiers are so rude. I feel like they are short staffed in every department or they don't carry a lot of items either. Don't get me started on the pharmacy which is absolutely slow and the line can extend into the grocery isle. Something has got to give and another store needs to be put in!
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October 2019 by Kyle M.
There are a couple of really awesome people who work at this location, but there are also a handful of pretty crap people who have worked there all of the 6+ years that I have lived in Orting, including the bagger that literally yanks your cart out of your hands, stating "I need this" so that she can drop your bags in. She once yanked it while my nine-month-old child was seated in the cart and I about lost myself right there. An employee also once laughed at my wife when she asked where she could find the nutritional yeast and they answered "uh, at a health food store", when according to Safeway's website, they not only sell it but had it in stock at our store and my wife simply couldn't remember which aisle it was in. When we relayed that to the employee, her only response was, "well, I've never seen it", instead of you know, looking it up. Unfortunately, there isn't anywhere else to go in this town for groceries, so that's how they get you, no other choice unless you want to head up to Puyallup. Their produce is pretty horrid; you buy strawberries, blueberries, and shredded lettuce on Monday, the berries have mold come Tuesday evening and that lettuce has browned on Wednesday, even though the tag says their good for ten more days. And then there's the meat... these people can't wrap for crap. EVERY time we buy steak or ground beef, it leaks like crazy, which tells me that there's also quite a bit of oxygen making its way to the meat. So if you want your food to actually remain fresh, go shopping 4 days a week at this store. If you like your food to be of quality, I recommend Fred Meyer at 176th and Meridian in Puyallup. Heck, even WinCo in Sumner beats the heck out of this Safeway.
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July 2019 by Keith T.
Good place to stop in for groceries. The only problem is how long it takes to go through the check out line. If I'm in a hurry I won't have the time to stop by here. Never the less, the products they sell are great when I have the time.
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May 2019 by Joseph Gutierrez
I'm never buying fuel at this Safeway again, rude customer service from a non English speaking employee, if this is the way you treat a customer, you don't need my money.