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January 2023 by Quentin Lundy
People at thus bank are the best and really nice. Why does it take like 6 days for a check deposit in the atm to become available in my account?
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December 2022 by Monica Holmes
It's a nice place to do your banking. The fees for services are quite low. The tellers are all very personable and friendly, management is attentive to any issues.
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September 2022 by Amber B.
Love how personable the staff are John the branch manager goes from business to business and introduces himself and Minsung the lead teller makes it a point to know your name and greet you once you walk in
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April 2022 by Dan G.
So key bank calls me and says theres some fraud alert as if their security is my problem and cancels my debit card and the woman on the phone says a new one will be mailed to me in 5 days so a week goes by and I call them and they figure out that it was never sent and a new one will be Express shipped to me in 2 days or less so a coupe days go by and theres a new card in my mail box. I go to activate it and they tell me it's cancelled and 4 days later the express mailed one still isnt here. These guys suck
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April 2022 by War W.
So key bank calls me and says theres some fraud alert as if their security is my problem and cancels my debit card and the woman on the phone says a new one will be mailed to me in 5 days so a week goes by and I call them and they figure out that it was never sent and a new one will be Express shipped to me in 2 days or less so a coupe days go by and theres a new card in my mail box. I go to activate it and they tell me it's cancelled and 4 days later the express mailed one still isnt here. These guys suck
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September 2020 by trisha larsh
It's a small branch. I mostly only go to use the atm. I especially like that they allow you to withdraw from the machine in multiples of $5.
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July 2020 by Jim Sweeten
Seems to be a good bank. Got to check receipt to make sure they put money the correct account though.. other than that it's a good fit for the town. Drive through is kind of tight.
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April 2020 by Jay PhiIlips
just nowI've had nothing but problems with this bank lately. ex: 2 days ago - random -$4000 balance with ZERO ACCOUNT ACTIVITY!!when it magically resolved itself hours later, I pulled all but what I needed to pay my bills that are DUE NOW and what happens??? another negative balance with NO EXPLANATION OR ACCOUNT ACTIVITY SHOWING. Now I have to put in a claim for the late fees that this bank has caused for no reason whatsoever...Of course I have had ZERO communication from their side...GIVE ME MY MONEY!!DO NOT BANK WITH THIS SORRY "COMPANY"
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March 2020 by Jay Phillips
just nowI've had nothing but problems with this bank lately. ex: 2 days ago - random -$4000 balance with ZERO ACCOUNT ACTIVITY!!when it magically resolved itself hours later, I pulled all but what I needed to pay my bills that are DUE NOW and what happens??? another negative balance with NO EXPLANATION OR ACCOUNT ACTIVITY SHOWING. Now I have to put in a claim for the late fees that this bank has caused for no reason whatsoever...Of course I have had ZERO communication from their side...GIVE ME MY MONEY!!DO NOT BANK WITH THIS SORRY "COMPANY"
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February 2020 by Jason Phillips
just now
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February 2020 by Jason P.
I've had nothing but problems with this bank account lately. ex: 2 days ago - random -$4000 balance with ZERO ACCOUNT ACTIVITY!! when it resolved itself hours later, I pulled all but what I needed to pay my bills that are DUE NOW and what happens??? another negative balance with NO EXPLANATION OR ACCOUNT ACTIVITY. Now I have to put in a claim for the late fees that this bank has caused for no reason whatsoever... Of course I have had ZERO communication from their side...
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October 2019 by Rick S.
I'm a mortgage lender, but I send most of my clients here for 2nd Mortgages and HELOCS because KeyBank does these really well. The fees are really cheap and the rates are always on par with competitive credit unions. Not sure how they are with any other types of loans but for 2nd mtg or HELOCS they're the best I've found. Also I've been told they're great for small business checking from associates of mine. And I know first hand this branch supports the local youth Teen Center in town. Good people work here!
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June 2019 by ronald glenn
Very disrespectful Branch Manager... Brenda.
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February 2019 by Larry Bailey
Always helpful staff, prompt service. Much better than Chase.
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February 2019 by Ortinggarv
Key bank sucks ! However this branch is totally awesome ! Friendly, knowledgeable staff. Always a pleasure to work with them.