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“What can I say, I don't want to grow up, I'm a Harbor Freight Kid, they got a million tools at Harbor freight that I can play with! From saws and cranes to snakes for drains, it's the best tool store there is! I don't wanna grow up bc maybe if I did, my girl wouldn't let me be a Harbor Freight Kid! It's like target for dudes!”
“I'm happy a specialty store can exist in this world of low-cost internet sales, they try very hard. I hope others don't go here for knowledge to just buy for less online ( my pet peeve )
Getting a craftsmans knowledge online does not exist, go here to get it, but buy from them as a thank you.”
8:30AM - 5PM
6722 20th St E Suite F-100, Tacoma
Hardware Stores
“This place is AWESOME, anytime you are in need of any type of custom hosing or any special couplers this is the place to go. I've only been here twice but will definitely be back in the future. Each employee that helped me was very nice and helpful. Couldn't recommend them more!”
“Usually find what I need, and the banter is amusing. Some customers are so far beyond ungodly rude to the employees however, they're lucky its illegal to slap them because they need it.”
“Well, customer service was really good. And prices were relatively fair. I have noticed a difference when you go to areas of the store. And it seems that specialists, now that around do not know a lot about some of the products or how to use them or install them. Just seems like there has been a big drop in that knowledge in the store going on for the past few years. I'm not saying the store is not a good place to shop. And I'm not saying that the employees do not offer great customer service, but to lack of knowledge Or experience has shown compared to what it used to be.”
“I feel like I must give credit where credit is due. I had a very unfortunate experience with customer service returning a couple of items and I had to get a manager involved. Carlos provided great customer service de-escalate the situation and provided instant solution. Please keep him!”
“Finally a good experience i knew where to go to get what I wanted and I so I didn't have to try and find someone that works there that knows where anything is at”
“Finally a good experience i knew where to go to get what I wanted and I so I didn't have to try and find someone that works there that knows where anything is at”
“Silk is the MVP, i went to Home Depot to get wood cut and they literally laughed in my face. I showed up asked Silk for help and he helped me right away! The freaking MVP”
“John in the garden department goes out of his way to be helpful and friendly. Great customer service and support and remembers us from visit to visit… just like small town stores. Thank you John!”
6AM - 8PM
9602 214th Ave E, Bonney Lake
Hardware Stores
“Never had a bad experience here, staff have always been very helpful and pointing me in the right directions of new sales that I'm looking for that are on the end caps. Military discount is applied to most items, but not everything in store. I don't understand why numerous companies hand pick which items will get a Military discount and others will not, but it's not the end of the world.Have found the dedicated parking for veterans a BEAUTIFUL thing, as sometimes the place is packed and it saves me from having to walk extremely far to where I'm trying to shop in.I recommend this location as a place to shop, as you will always get/find what you need extremely quickly.”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“Never had a bad experience here, staff have always been very helpful and pointing me in the right directions of new sales that I'm looking for that are on the end caps. Military discount is applied to most items, but not everything in store. I don't understand why numerous companies hand pick which items will get a Military discount and others will not, but it's not the end of the world. Have found the dedicated parking for veterans a BEAUTIFUL thing, as sometimes the place is packed and it saves me from having to walk extremely far to where I'm trying to shop in. I recommend this location as a place to shop, as you will always get/find what you need extremely quickly.”
6:00 AM - 10:00 PM
19911 S Prairie Rd E, Bonney Lake
Hardware Stores
“Pete W the salesman was awesome!!! He helped me with all my questions. He set me up with the delivery in a matter of 2 minutes and I was out the door happy with the purchase. Thanks again Pete.”
6:00 AM - 10:00 PM
19911 S Prairie Rd E, Bonney Lake
Hardware Stores
“Pete W the salesman was awesome!!! He helped me with all my questions. He set me up with the delivery in a matter of 2 minutes and I was out the door happy with the purchase. Thanks again Pete.”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“This location seems to have turned around from its extremely poor customer service history! I am a senior, and was attempting to get a few 2x12x12 boards down for a project. An Asian employee, older gentleman, came to help me without being asked! Amazing! I was able to get them cut right away too, and at checkout the young lady was far far more personable than the witch I've had to tolerate before ( hopefully she had been let go). Long story short, a very pleasant experience at three different customer contact points (getting heavy lumber down, getting it cut properly, and a very pleasant checkout). Couldn't be happier about this new direction!”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
6:00 AM - 9:00 PM
3511 5th St SE, Puyallup
Hardware Stores
“This location seems to have turned around from its extremely poor customer service history! I am a senior, and was attempting to get a few 2x12x12 boards down for a project. An Asian employee, older gentleman, came to help me without being asked! Amazing! I was able to get them cut right away too, and at checkout the young lady was far far more personable than the witch I've had to tolerate before ( hopefully she had been let go). Long story short, a very pleasant experience at three different customer contact points (getting heavy lumber down, getting it cut properly, and a very pleasant checkout). Couldn't be happier about this new direction!”
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“Arrow lumber & harware in Orting has never let us down. After running around to the other stores and failing to find what we needed. Arrow has come thru for us. Great customer service ! And it’s nice that they have propane filling available too!”