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August 2023 by jason scharf
This place is the worst. They are in cahoots with the dealership across the street. I bought a car at Omak Auto plaza that had to be taken in a week after I got it. They wanted 1700 dollars for the repairs. I drove away with the exact same problems. When I went back to talk to the dealer I was told they are going out of business because he can't handle the stress. Now he works at the shop. I will never trust this shop with my vehicle again.
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June 2023 by Brian
Thank you Mike, Tina and Rick. You made my truck run like new when other repair shops couldn’t. You will be my go to for all repairs.
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May 2023 by Phil Noon
Needed a small part for my water heater door, they did not have a new one, but the tech went a step further and gave me a used one for free. Great people!!
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November 2022 by Mark Harvey
These folks have always done right by me for the past 10 yrs, and helped me out once again just a few days ago. In fact, I was leaving for a very long trip and when I couldn't figure out the problem for myself I went 150 miles out of my way to have them look at it. I won't take my RV to anyone else if I can avoid it. I do have to say though that I've stopped recommending them to everyone because they'll be too busy when I need them next time. So keep this secret, just between us
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October 2022 by D Bratt
This Auto/RV Repair shop is the best, most trusted and reliable place that I have ever taken my vehicles too, I love their service and honesty, if it doesn't need to be repaired or if it does, they tell you the truth and have saved me money many times, this is a very friendly and happy business, I do highly recommend them... ????
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September 2022 by Jay Blowfish
I am really disappointed in this business. We took our RV in 9 days ago and they not only never fixed our vent cover, still on order was the excuse, they charged me 275.00 dollars for a small crack caulking job and a propane gas sensor. They did not repair a small table inside the RV but said they did. When I got home the table was hanging by broken parts the same way it has been for quite awhile. When I called they said they did fix it. Not very truthful and definately not worth the money...won't go back there for any reason.
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August 2022 by Sonja Austin
Can't say enough good things about this business they went above and beyond for my husband and me repairing our rv so we could drive back home over the North cascades. They are TOP KNOTCH!!!!Services: General repairs & maintenance
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August 2022 by David Austin
Best bunch of professional wonderful people!!!!Service: Electrical
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April 2022 by Maryanne James
Very nice staff and reasonable prices paired with great service
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July 2021 by D Bratt (Shining Star)
This Auto/RV Repair shop is the best, most trusted and reliable place that I have ever taken my vehicles too, I love their service and honesty, if it doesn't need to be repaired or if it does, they tell you the truth and have saved me money many times, this is a very friendly and happy business, I do highly recommend them... ????
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July 2021 by Brian Wehr
Needed lower side piece replaced and painted and 2 slide gears replaced. Agreed on the work to be done and delivered on April 28th. This work was done and I paid for it, but they found another problem. the rails that the slide runs on is bent and this requires an ~15 hour repair which they agreed to do the end of June. Since I didn't want to be a pest I waited a month or so to check status- Now Steve tells me they'll start it in mid July. Clearly I should have pestered them to keep my place in line. Steve said he would see what he can do. Then I got a call today July 22) from Steve that they looked closer and can't do the work!!! I did have a potential buyer early on that then backed out and Steve assured me I wouldn't lose my place in line. Why didn't they tell me when they quoted 15 hours that it turns out they can't do it instead of ruining my summer! it's been sitting in the sun vs. my shop and I would have scheduled the repair with someone else!! DO NOT GO HERE FOR A MAJOR REPAIR!!! Then Steve tried to say "well you had that potential buyer- but that was like 2-3 days and they bought a home instead, and Steve assured me I wouldn't lose my place. Never quote hours and a price, then hold something for several weeks or months, then BACK OUT.Services: Painting
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July 2021 by Linda Herrin
They were very helpful!
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May 2021 by Marvin Foland
We brought in our Rv. for a breakdown of what all the Rv needed we had just purchased it. The list that we got back did not include things that were clearly not working correctly . The price at the end was $30.00 more than quoted on the phone, for less work that promised on the phone. We were told to be there at 8:00am it is a two hour drive into the shop we had to get up at 4:00am. when we got there they did not know we had an appointment, when that was figured out we were told they did not know when they would get to it, sometime in the afternoon,, So we had to kill time until they call. good thing we drove another vehicle. This came out of my SSI and Disability. After this experience I got on line and found a place in Spokane Valley Blue Dog RV the will do an inspection for free they will tell you everything that is wrong with it, and what it will cost to fix. I will drive the almost 5 hour drive instead of going to Omak Rv again
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February 2021 by Arlyn Eggen
Excellent experience. Great communication and very friendly. So much appreciate small town life. While fixing one problem they noticed a major problem, called me explaining the details and had it fixed the next day. They got my car in 4 days before my scheduled appointment... that never happens! Thank you!!!
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December 2020 by Ken Bajema
I called and made an appointment to replace the exhaust manifolds on my class C that were leaking and to change over the older cab AC that was no longer working. I was told that the parts would need to be ordered and that was fine. A month went by and I had not heard anything so I called and was told all of the parts were in except for an AC compressor. Another month went by and I was told the parts were in and they would complete the work. It was now early Winter and I was concerned my pipes would freeze so I asked them to winterize (over $100) I normally do this myself. About a week later I went into the office and was told that working on my RV would take up to the entire RV bay for several days and they were winterizing RVs and that they would not be able to start on the work for a few weeks. After another several weeks I called and they had not started on my RV. I told them that if we received more snow I would not be able to get my RV home and drive it over the pass. They said they would get it done within the week. This never happened. I then picked up my RV which had dead house batteries and the dog house removed. Not once did I receive a call or update during the 3+ months my RV sat there. This is unacceptable. I won't be taking my RV here as they seem more concerned with $ than appointments and first come first serve.
