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August 2023 by Trevor Murphy
Awesome bank. All staff are friendly and helpful. If there are any problems this bank will try to help you solve them!
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October 2022 by Munsel
Juan Hernandez--the manager of the Omak branch has been so helpful in assisting me with my financial needs as well as being very patient and professional. Thank you.
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August 2022 by Kevin Anderson
Staff are always kind and helpful.
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April 2022 by KL Anderson
Staff are always kind and helpful.
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February 2022 by Tabitha Hall
The staff is always friendly and Shantelle is always amazing! Having access to a safe ATM after hours is always a plus? you also have instant access to your full deposits, they don't hold it, and they offer mobile deposits as well
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February 2022 by Kayla Sherrill
Have always had a great experience banking here and the ladies are wonderful!
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September 2021 by Dale Apgar
Very friendly staff at this branch and I must give credit to Mr. Juan Hernandez for going out of his way with exceptional customer service.
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January 2021 by matt blackledge
nice people fast service dive up fast
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January 2021 by Ross G
Bank Policy: Rip off customer whenever possible.Don't bank here
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September 2020 by Michael Hogan
I have always been given fantastic customer service at any of their branches in Okanogan County Wa. This is the only bank I have used or needed in the last 20 years. I would without a doubt recommend them to family and friends.I am pleased to have such a customer-oriented business handling my banking needs.
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August 2020 by Dr John Cocktoastin
Bank Policy: Rip off customer whenever possible.Don't bank here
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August 2020 by Ross Grew
Bank Policy: Rip off customer whenever possible. Don't bank here
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October 2019 by J T
If you work in the I-502 industry do not bank here they want deposit or cash any of your checks. I've been in probsbly 6 different times in the last 3 months and the ATM was down and their internet was down and had to drive to the okanogan branch just to do a deposit. The workers are nice enough, but they won't reverse overcharge fees besides "just once" as they put it. They also dont call you if you overdraft your account because of a recurring payment such as insurance or phone bill, and that's even with overdraft protection. They have free checking but to me it's not worth it or convenient enough so I'll be changing back to chase and setting up a free account there. Their app is also not user friendly at all, I just wouldn't suggest banking here at all.
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February 2019 by Carol R Harmon Bowling-Young
Most importantly, they don't hold your deposits a day like our prev bank, which constantly caused our account to be overdrawn when we did our payday shopping, (incorrectly thinking we had money in our account because we had made a deposit...)
