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March 2022 by Rebecca D.
DO NOT BUY FLOORING OF ANY KIND FROM OMAK HOME DEPOT IF YOU WANT IT INSTALLED. My brother bought carpet and laminate from Home Depot in Omak and we both asked if they installed. The answer was yes. Nothing else. This has been a nightmare for the last two months. A month into this they said that the installer was 3 weeks out and they were coming from spokane. They never said this in the beginning. We bought trim to finish off the floors and I was told today that the installer was not going to be doing that, I had to pay extra. So I tell you I want it, I purchase it, and I am paying you to install, but you will not do the finish work. It is also going to take the installer two days to do a 400 sq ft room. They are coming over saturday, taking sunday off and finishing monday. I would give them zero stars if I could
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January 2022 by Michelle Miller Binder
My friends were gifted a snowblower for Christmas from their children. It was to be delivered in a few days. Excitement is an understatement. A week goes by no snowblower, no phone call nothing. Please note it was paid for in full at the time it was ordered at the store. Apparently the snowblower arrived and was sold to someone else. We suspect it was sold to either a friend or family member of an employee. The kids got their money back, and they are now waiting for a Wenatchee store to deliver a snowblower. Now we have 20+ inches of snow and this would’ve been very useful to have.
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July 2021 by Amanda Abrahamson
Excellent customer service!! Specifically a young man by the name of “Marvin”. We went there 2 days in a row and he was super helpful and professional each time. Keep up the good work Omak!
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May 2021 by Mary Vigil
5 STARS *****
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October 2020 by Jon C.
The Garden Center was closed at 9am when the posted hours say 8am. The large bay door was closed. They had product like steer manure on a pallet up on the risers. They couldn't get it down to sell me some because it take 2 people to move anything with a forklift, and there was only one available. No cashier in Garden Center so I left with just 3 bags of mulch but I wanted 10 bags of steer manure.
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September 2020 by James West
If there was a lower rating, I would most certainly select the lowest possible. Firstly, because I was called in to work, and my stepfather (who btw is almost 70 years old, and a veteran) was already picking up his own order at Home Depot, I asked if he would pick my order up as well; my order consisted of 20 sheets of drywall a large bucket of drywall compound and several miscellaneous items. Due to my stepfathers age, I requested curbside pickup. While they had my order rea
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July 2020 by Dana McLean
Customer service was awesome!
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March 2020 by Brian H.
We needed a new well pump, picked up the 1/2 hp well pump. Worked for a week. Check main windings resistance with the help of the engineer for the pumps. The main windings was bad. Checked the pumps in stock they were all bad after 3 bad pumps I was done. Couldn't get my money back, and they screwed up the in-store card. Spent 3 weeks without water and another week fixing the cards to buy stuff I didn't need. I run from this home Depot. It's the last resort store for me now. Some great employees there but management is not worth talking to.
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October 2019 by Christina David
Buy your appliances elsewhere. They took three weeks to get to the store, we were told delivery would be right away as we live local, nope they wanted to push delivery another 10 days. So we come to pick it up ourselves and gave them 2 hour notice like they asked and when we arrived they couldn’t locate our dish washer. Now we have been waiting for 20 mins on help loading out and they have loaded 3 people who were in line behind us as we stand here. It took 3 grown men plus the buyer to load a pallet of flooring boxes. This is just ridiculous. Next time I will go to a small town store and get way better customer service.
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May 2019 by Jay Jay McCoy
These guys donated to a worthy cause! We thank you as a community!
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January 2019 by Dave Haigh
Always great customer service and knowledgeable staff
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December 2018 by Cam Field
Omak Home Depot. Should screen their Managers better, I will never understand how/why people get hired to do a job the are completely incapable of doing. Buy items here, you spend 30 mins waiting for 3 different people to go back and find a price... End up not needing the product you purchase take it back and they tell you "That item is not in our system so we don't sell it" Needless to say I'm a few days past my return and the manager don't work with us after waiting around forever for you to figure it out, Just BAD!!! Wal-Mart quality with an orange logo......
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July 2018 by Tiawana Dickerson
Went in to buy product to make a deck. Once we got that done we went back to get stain. The guy at paint counter advised us to buy a certain brand and not to get the other one because they were going to clearance it out. Then he advised we need to buy cleaner even though it was new wood. Well long story short that cleaner made bubbles all over the place when we put the stain on. So I went back to get more product and went to the paint counter and had a very rude female employ
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August 2017 by Ellen Davis
Great place! I have shopped here often for residential construction supplies and tools, as well as DIY, home, and garden items.
