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September 2023 by Luke D.
Absolutely the WORST freight company on the planet!! In my 23 years living in Chesaw Wa. They will not deliver to my address ( UPS and other companies do) after paying 14$ in shipping I still have to drive 10 miles RT to get my package!! Only Time I use them is if I don't have a choice!! Absolutely the WORST delivery service, and try and call the Omak office directly!! Ha!! No way. Hope they go under very soon, the planet will be better off without them!!
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July 2023 by Doug Corum
FedEx very seldom gets delivery time correct. A couple times a driver set tires and $2600.00 equipment close to the street. It is very easy to open the gate and sit in the yard. The last issue the package was to be delivered by 4 P.M., delivered at 9:25 P.M. One driver is always helpful and curious despite working for FedEx.If given a choice I will not use FedEx.
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February 2023 by Donna Devine
With FedEx it’s a guessing game where you might find your package! Very seldom is it ever at the front door. It may be tied to a tree 3/4 of a mile from your home near a main highway or down a utility access road in the woods! The driver doesn’t call or email to ask directions, or leave information on where he left the package. Sloppy and uncaring service!
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January 2023 by Heidi W.
My cat litter was left after dark at the head of my plowed driveway in the snow, without any plastic to cover its cardboard box. The boxes are soaking wet, but fortunately the product is without damage. However, I had to go out there myself in the dark to retrieve them to prevent that damage.
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January 2023 by Heidi M.
My cat litter was left after dark at the head of my plowed driveway in the snow, without any plastic to cover its cardboard box. The boxes are soaking wet, but fortunately the product is without damage. However, I had to go out there myself in the dark to retrieve them to prevent that damage.
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December 2022 by Teresa Sheeley
Please stop leaving packages on the mail boxes for people just to steal. If you don’t want to deliver to the door then leave a pick up slip so we can come get it!!! So irresponsible of the drivers.
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November 2022 by Paul N.
I would give 0 stars if possible. DO NOT USE FEDEX in rural Washington State. They will screw it up, especially in the winter.
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June 2022 by Jay Marie
I would do 0 stars if I could!!!! I watched the truck drive by my house without stopping, and then got a notification saying I wasn’t there and that “the business was closed” I’ve been needing this package and there’s no one in the omak office to call. It’s ridiculous.
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May 2022 by Wayne Spence
Not only did FedEx delay my shipment at every stop, they now expect me to pickup my shipment at their location an hour away from me or they will ship it back! Really!?! They are willing to ship it back 400 miles but not deliver it 50 more miles?! Unbelievable! They should close the business if they can't do what they're contracted to do.
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May 2022 by Megalithik (TANK)
Between Troutdale and Omak hubs, you can expect at least 2 if not 3 days of delay in getting your packages. If you want it on time, ship UPS! Fedex is horrible. I can check my tracking in the morning and it'll say delivery today "on truck for delivery" and an hour later it's 'delayed' and not being delivered today. HORRIBLE service, even US Postal Service has a better delivery record.
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March 2022 by Sara Sanchez
Marked that my packages were delivered when they weren't now its impossible to find my packages
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January 2022 by Don L.
FedEx tracking says my package arrived in Omak on Monday, January 17 at 7:16am. I was receiving daily 'delivery exception, delivery delayed, scheduled for the next business day' messages until the package just stayed at the facility on the 21st. Does FedEx monitor/manage their service providers at all? Very disappointing. I avoid FedEx if possible when choosing delivery options.
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January 2022 by Eric H.
I think they built this distribution center on a vortex. Come rain or snow or sunshine, packages that land here will spin idly in this whirlpool for days and weeks on end. If you are unfortunate enough to live within 50 miles of the Omak Singularity, expect to wake each morning to another message saying your delivery has been delayed another day, while you lament your decision not to use UPS or USPS or that new hipster delivery service with the trained burros and the old bearded dude on his recumbent bike.
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January 2022 by Sarena Garcia
My package was supposed to be delivered it got to town 2 days after the delivery date and has said it's delayed ever since, 5 days now and it won't give me the option to pick it up myself and they won't answer the phone to tell me what the problem is.
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January 2022 by M Castile
Don't know what is going on with this location, but all of my fedex packages have been about a week late since november and it is just getting worse. Has fedex abandoned Omak?
