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October 2023 by Rebecca Rabideau
I had a great experience with DR Glass works from beginning to end. The service was fast and they went above and beyond by cleaning the inside of my vehicle out. They were patient when I left them with the wrong key and the price was great. Thank you DR Glass Works
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May 2023 by CARENET Pregnancy Centers NCW
This family ran and owned business in our little communtiy is of exceptional quality and and professionlism. Rich went above and beyond to install a door in what looked like an expensive and impossible situation. But Rich came through! He retrofitted a beautiful brand new door to fit perfectly in our space at a very reasonable cost. We wouldn’t trust anyone else with our glass needs!Service: General door installation
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March 2023 by DJ Metacomet
Other than the gal having to explain to me they don't do body work like I didn't know what I was doing there yall are in business ??
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November 2022 by Juliet Desmarais
Terrible experience with awful customer service. Don’t waste your time with a business that doesn’t respect you or your time.I had scheduled a windshield replacement and confirmed the all details of the windshield that was being ordered multiple times. I gave the year, make, model and VIN for my vehicle and it was confirmed over the phone that they had ordered the correct windshield for my car. I called one last time to confirm the details of my appointment three days before because I live in a rural community 2 hours from the business and didn’t want to make an unnecessary trip. The administrator assured me that they had ordered the correct windshield. After a long drive, I arrived at the appointment and a few minutes later I was informed bluntly that “there was a miscommunication” and they ordered the wrong windshield for the model of my vehicle. This was absolutely not a miscommunication but an example of extremely poor coordination on their part. I had communicated clearly and directly with them from the time I had scheduled the appointment, knowing exactly what I needed. There was no apology for the error or for wasting hours of my time and gas. Atrocious customer service.
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August 2022 by Sean Isaac
Ordered a windshield for a 2020 Chevrolet. They took all the information waited two weeks for appointment. Dropped off truck 20 minutes later called and said they ordered the wrong windshield. Never apologized owner was rude. They just lost all of our family’s businessService: Glass installation
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January 2022 by Ciro Myers
Thank you Glass Dr. Excellent Facility as well as professionalism
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September 2021 by Anna Cowans
Friendly and helpful people. The price was very reasonable.
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August 2021 by Hanna Voelckers
They don’t call back I’ve been waiting for a quote for two months they came an measured an said they would call me in a week. An I waited two months for them to even come out an measure.Edit: got a call back an a note was put down they had already given me a quote. The guy was nice but I informed him that I was never called. He then told me I should have taken my old windows out before they came out to measure ?♀️ So why wasn’t I told that from the beginning?
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July 2021 by Walter Mueller Jr
Great company. Their service was quick & effective. Highly recommend.
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June 2021 by Paul Tillman
Great people, done on time and great work.
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April 2021 by Diana Hartvig
They had me wait until they were in the area and it was handy for them to swing by and measure. Then when time to purchase they wanted check or cash not credit card, so I had to make a trip down to pay them. When I got there they did not have the amount they needed me to pay. Then when I got home they called me with the amount that I would have to pay them. (meaning another round trip of 90 miles) and added that they would add on the cost of the trip to measure the window. Even though I had originally given them this info. Not dealing with this ever again.Service: Window repair
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March 2021 by Robert Rose
They were awesome. Thank you for the great work.
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February 2021 by Lala Therese
Very fair pricing, fast turn around and excellent work. I’ve used them for custom mirrors, window repair, even glass in wood stove doors.
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October 2020 by Troy Michel
Professional work and great service!
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August 2020 by Eric Suess
The guys did an excellent job...we had about 10 windows replaced and they all look very nice. They were very easy to communicate with and overall just nice people. Highly recommed them!
