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January 2023 by Sophia Baker
April was a pleasure to work with even though she hasn’t been here long. She was kind, professional, and an overall delight. She helped me quickly and efficiently - they definitely seem to work well as a team! Keep her around! 5 stars from me based on todays experience ✨
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December 2022 by M S
Do NOT run your business accounts through this bank - it's a joke. They have cancelled and reissued our debit cards more than three times in less than 24 months and there is always a problem when we try to activate the new cards, leaving us without a working debit cards for several days. We are constantly getting locked out of our online portal and the in-house check reader (that we paid for from STCU). This is not because we forget our passwords, it's because they are restructuring things on their end, or we didn't login frequently enough, or they aren't sure what's happening, etc. Ordering new checkbooks is expensive and you can't get them directly from STCU. They froze our account on Black Friday (despite having 300k+ in our account) and we lost out on thousands of dollars in discounts. You usually get transferred several times when you call for help and rarely is someone able to help you if you go into the branch, they typically just give you more numbers to call. Our bank statements have been wrong multiple times, our payroll has almost not gone through due to STCU errors. I would NEVER recommend STCU to anyone. We are actively working on transferring banks - I don't think we've made it through two consecutive months without some serious inconvenience by fault of STCU.
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December 2022 by Jordan Wells
Great team. Never have had an issue. Staff will work with you on the most complex accounts. Thank you!
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June 2022 by RJ Bucsko
Opened an account here today and was treated great. Staff was wonderful and their amazing attitude and personalities showed. Got there on a Friday a little after 4pm to open my new account and they acted like it was no big deal. Made me feel very welcomed. Perfect experience and can see years of doing business here. Thanks ladies for my first visit.
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January 2022 by Jim Mealey
The worst thing I ever had ripped off scammers never would I deal with them
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October 2021 by John E
Since STCU took over CDFCU I have been locked out of my accounts. I have had two phone calls with reps and they could not help me. I just spent an hour at the bank, was given member numbers and I still cannot access my accounts online. The worst banking experience I have ever had
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August 2021 by Josh Holcomb
Absolute scam artists
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July 2020 by Leone Reinbold
Great credit union! I've used this credit union for purchase of a couple of vehicles, a boat, an a HELOC. Each time, they have been incredibly fast to respond and super easy to work with. They offer competitive interest rates, and even if you're paying a tiny percentage point higher, its well worth it because the big banks ALWAYS have some hidden fee. I say this from experience.
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July 2020 by Beverly Johnson
Been using them for years. Great staff excellent service. Would highly recommend to anyone.
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June 2019 by Ian Englert
I like this union
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August 2014 by Andy Brown
This is a great credit union with very friendly staff. They have always been very helpful and courteous.
