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December 2023 by Mayra Garcia
Derek is the go-to person at the Omak AT&T. He is very knowledgeable. He provides outstanding customer service. Derek is accurate and reliable.
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September 2023 by irene mendonca
Comfortable friendly answered my questions patient
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April 2023 by Damion
It was great they have very good customer service it wasn't busy you will get through pretty easy and fast the everyone was easy to get along with I got all the information I needed All the stuff are very friendly I would advise everyone to go there check out their phone plan and see if there is one there for you
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March 2023 by Jerry Anderson
My parents and I went into AT&T today not intending to walk out with three new phones but we did. Unfortunately it took way longer that it needed to, but that wasn't the fault of the customer service rep that took care of us. Ryan M. was amazing. AT&T's computer kept crashing in the middle of trying to process our transactions and when he called them to try and get things remedied they just gave him the run around. Eventually we walked out with 3 new phones and service and wanting to buy him a beer. He was so patient and apologetic. Thank you Ryan M.
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February 2023 by Travis Odom
Had an amazing seemless and productive visit when i stopped by. Not only were my needs met but i was overpaying and was saved a huge amount on a rerate by Angela. Thank you guys so much and i WILL be returning with more business
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November 2022 by Michael W. Alvarado
The iPhone 14 Pro Max purchase and setup were perfect. The in store representatives made the transition smooth. No problems at all.
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November 2022 by Tammie Brown
Ryan was very knowledgeable and efficient. Pleasant experience. Service was great. Coverage is wonderful.
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November 2022 by D Bratt
AT&T use to have great service and help customers set up their new AT&T cellphone service, even if you didn't buy your phone from their store, I always thought AT&T was AT&T, but the Omak AT&T store manager told me after asking for his help, that they stopped doing that, because it wasn't profitable for them to help customers anymore, I talked my cousin into going with an AT&T go-phone cellphone and service and now she can't even use it, no one will help her set it up to be able to use, not Walmart or the AT&T store in Omak, this is just crazy, I wouldn't recommend AT&T to anyone anymore, they use to care about the customers, the other manager that left was the best ever, he was always willing to help out, he made AT&T's name stand out in a good way, he represented the company name very well, but that no longer exists!!!
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October 2022 by Linda Bart
Jorge gave me the best experience at a at&t store I've had in 14 years I've had service with yall!
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October 2022 by D Bratt (Shining Star)
AT&T use to have great service and help customers set up their new AT&T cellphone service, even if you didn't buy your phone from their store, I always thought AT&T was AT&T, but the Omak AT&T store manager told me after asking for his help, that they stopped doing that, because it wasn't profitable for them to help customers anymore, I talked my cousin into going with an AT&T go-phone cellphone and service and now she can't even use it, no one will help her set it up to be able to use, not Walmart or the AT&T store in Omak, this is just crazy, I wouldn't recommend AT&T to anyone anymore, they use to care about the customers, the other manager that left was the best ever, he was always willing to help out, he made AT&T's name stand out in a good way, he represented the company name very well, but that no longer exists!!!
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October 2022 by Isidro Sanchez
Was time to upgrade representative in store was able to upgrade me to the latest iPhone made it quick and painless even transferred all of my stuff over to my new phone!
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October 2022 by Andrew Cruz
Derek was amazing! Super helpful!
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September 2022 by Shauna Farquad
Employees at this store are awesome!! Best phone store experience I've had
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July 2022 by Jerin Bacus
Nothing but 100% professional service, would not recommend any of phone service but AT&T especially because of they great service they provide for military service members.
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June 2022 by Cherry Grace
Always helpful and cheery employees! Always a great experience
