-
August 2024 by Chatreese Beckett
In my indirect experience with this business, they have a practice of selling cars that are not ready for use and end up being project cars. How do you sell a single mother a car for over $6000, tell her the car has no major issues and a couple weeks later or needs a new transmission? They make her pay for repairs, another $900+, she gets the car back and in less than two weeks the wheel bearings are going out. Now, they are requesting she get it towed for repairs and pay again. You seen her coming a mile away and took advantage! I'm advising she work with the Attorney General and file a BBB complaint.
-
August 2024 by Luis M
When we went into the dealership, we had an idea of which cars we were interested in looking at. One of those cars was at another Titus-Will location. Luis was really helpful and brought one of the cars to the other location so we could compare both vehicles side by side. In addition, he was very friendly and helpful at facilitating the car buying process. Thank you so much Luis Vargas for all your help.
-
August 2024 by Joy Githinji
Tony Petrina at the Martin Way Titus-Will location provided exceptional customer service to me, we spoke over the phone and he assisted me and answered all my questions. I got there and my Mazda CX5 was ready and waiting for me, Jim the finance guy was exceptional too. The whole process of paper work, assisting me get an insurance took less than an hour. I was impressed!!
One thing I like about Tony is he does follow ups, checking on you seeing if the car is ok, not a lot of people do that, so I appreciate you Tony for that. I highly recommend them and I'll definitely be upgrading with them in future.
-
August 2024 by Duane Risley
Showed up on a Saturday and looked at a few cars. Found one and just set in it. Talked with Luis about making the purchase and he was wonderful. We made the purchase on Monday as that was the best for us. We made an appointment with Luis and had to change to later. Luis was very accommodating and stayed late to help us get the purchase made. The whole staff was very nice and personable. If you are in the market Titus Will's Used Cars is a very nice place to purchase.
-
August 2024 by Michele Anderson
Eddy was amazing! He listened patiently to my needs and what I was looking for in a vehicle and price. Eddy was knowledgeable and informative about each vehicle. He never pressured me to buy, but guaranteed me he was going to get me a car today! And at the payment I wanted. I ended up getting the best vehicle that matched my needs perfectly, and well below the monthly payment I was expecting. Thank you “Fast Eddy”!! You are the man!!
-
August 2024 by Tristan Murphy
Tony gave wonderful customer service on the professional level and showed that he truly cares for his work and customers.
-
August 2024 by Lana Gallegos
Tony at the Martin Way E Titus-Will location provided exceptional customer service to my husband and I. He made sure we were well taken care of. I appreciate him calling the next day to see if we had any questions or concerns about the vehicle and called a week later to check back in. Everyone at that location was friendly and went above and beyond. Thank you!!
-
August 2024 by Shevy Darby
Eddy was fantastic in helping me get a 2024 Kia GT Line! His professionalism, knowledge, and friendly demeanor made the entire process smooth and enjoyable. From the moment I walked in, Eddy was attentive and genuinely interested in finding the perfect car for me. He patiently answered all my questions and made sure I was comfortable with every aspect of the purchase. I highly recommend his services to anyone looking for a hassle-free and pleasant car-buying experience!
-
August 2024 by Jackson Jack
Tom is great helped me and my family finance our small car purchase. With Zero Down! Go see Tom if you need all types of needs and help
Thank you Tom finance guy is great !
-
August 2024 by Rashmi Dangol
Titus will I would like to thank Luke Taylor! You have been great! Thank you so much for all your effort! You made this happen! Very knowledgeable and professional.
-
August 2024 by Co Co
"Call for price" on all their used cars online...they gotta be losing a ton of $ on this mistake. You're selling tactic is out of date. People want transparency up front so they don't waste their time, and they are getting it on every other dealership online. You're welcome.
-
July 2024 by Pauline Mann
They were very friendly and personable. Not pushy at all!
-
July 2024 by Kelin Pasko
Dylan was great and really helped me find the car I was looking for
-
July 2024 by Lesli Barrett
My husband and I stopped by Titus Will Used Cars in Olympia, Luke Taylor was our Salesman. He helped us find what we were looking for and made the purchase process amazingly easy. Everyone there was incredibly respectful, friendly and professional. We definitely rate Luke a 10/10 and give 5 stars to Titus Will Used Cars!
-
July 2024 by Chris Noen Marquez
Very understanding and thank you so much for your very hard work. Luis we can't thank you enough for never giving up on us your like family and very welcoming. Thank you and god bless you all Titus-Will