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October 2023 by Stephanie Crosby
The staff are always friendly and helpful. We love the bulk food section. The store also has nice dog washing stations and provide shampoo and is reasonably priced.
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September 2023 by Jaime Tennant
As a person who works in the captive husbandry hobby, this place takes great care of their animals! Amazing fish and reptile selection. The workers are very friendly as well!
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August 2023 by Leith Burgers
Superior customer service! I spoke to Dustin on the phone who was is more than willing to answer multiple questions and guide me in the right direction. Tyler helped me in the store. He went out of the way to make sure our new fish would travel comfortably and safely for the 3 hour ride home!
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August 2023 by Miranda Marr
Honestly the best pet store I’ve ever been to. Your one stop shop and everything is fairly priced! I get overwhelmed very easily with aquarium set ups… so walking into pet stores I get frazzled and walk out empty handed. Not this time! Thanks to Dustin, I walked out with everything I needed to give my axolotl a renovated tank! He’s extremely knowledgeable, friendly and passionate about the animals he cares for. I am very thankful to have had the opportunity of asking for his help!And as if that wasn’t enough to make me beyond happy, they recognize military AND let me hold a little baby bunny…Do not waste your time at other pet stores, this is the place to go!
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July 2023 by Soreya Celleri
I went to the pet works for help getting my fish tank established and in the fish area I met Dustin who went above and beyond in helping me find everything I needed, and was super helpful. He was kind and generous, and I got everything I needed having the best easiest time. The people there are great! Especially him, and I think it’s an amazing store. Great customer service. Thank you Dustin!
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July 2023 by Andria Michele
Shopped at this store today with my friend and her kids. The kids (and me too!) had fun looking at all the different animals. But we were there for aquarium and specifically aquarium plant supplies.Dustin helped us and he was awesome. My friend’s daughter is 12 and he was super generous in helping her as a new member of the aquarium hobby; patiently explaining things, giving his experience and finding solutions within her budget. Made me rather wish I lived in the area! But I was happy to be along for the ride as a former aquarium enthusiast myself and am glad to see she’s in good hands with Dustin and The Pet Works store.Plenty of parking, clean shop with all sorts of pets and supplies and the aquarium section had lots of different types of plants and fish. Highly recommended!
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July 2023 by Taylor Nicole
Preferred store to buy most of our aquatic needs. I would give this store 5 stars but customer service is very lacking in this store. Store associates will not go out of their way to help in shopping aisles or ask if you need help UNLESS it is the front counter person greeting you as you walk in. I saw another comment saying the associates will not get you fish unless you go up and ask. Even then they tend to continue to talk amongst each other and leave you standing waiting till they finish talking. We didn't even bother buying more fish today because the staff act so bothered to help.
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July 2023 by Robert W.
Great self service dog wash, plenty of shampoos, towels and waterproof aprons. Very attentive and professional staff members that provide dog nail trimming!
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July 2023 by Marcie B.
Marisha is the best Groomer. Not only is she professional she is the kindest nicest person and our Dog Daisy has always been happy to see her. We trust her with our Dog. And all the people in the store seem so friendly as well. Thank you Marisha.
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June 2023 by Jasmine H.
very friendly staff, love the pet wash station.
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June 2023 by E R
Good selection of products and fair prices that compare to many big box retailers. Remember you should expect to spend a little more when your money is going into the local economy. Local businesses actually pay taxes and more robust employee wages. Plus, o find they generally work harder to earn your hard earned $$$$. Keep your USD in the US and shop locally whenever possible.
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June 2023 by alfred montez
Favorite local spot for the dog members of our family. Our Newfoundland needed special puppy food and we found it here, the loyalty program and free samples we get make it more affordable and the staff is always warm and welcoming. My son loves the aquarium section, he treats it like a trip to the zoo when we visit. I keep shrimp and they have everything I need at all times.I want my dog to learn to use their grooming station, it looks super convenient but he's a bit of an unruly puppy right now. They have different shampoos and tools for grooming as well as drying your pups. Need to train mine to use it. Soon!
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May 2023 by Michelle Thurman
The best pet store in Thurston county. It is worth a visit just to see the great aquarium ecosystems. Their staff is also very knowledgeable and willing to help.
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May 2023 by Spencer Sanchez
Great place, has a variety of options for all kinds of pets and the employees are really helpful and knowledgeable about most animals. And even if they may not have the exact answer for you they’ll find someone who does and give you other kinds of resources and tips. I live far and make the drive here for those facts. Make sure to call ahead if you’re looking for feeders too because they can run out.
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May 2023 by Richard Ross
I was pleasantly surprised when I found this shop. Prices are good. Selection is good. Parking is hard outside because of small lot and is a dangerous area because of the homeless everywhere. But still worth checking it out.
