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November 2023 by Dezii Pacheco
After waiting over 3hrs for my insurance to send me a tow truck, within 15mins Robert and Jeff definitely came to the rescue. Within no time they had us hooked and and dropped like nothing. Everything was handled with care and they were very informational about everything the whole way. I would highly recommend!!!!
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November 2023 by Art Starry
Summit rescued my old Jaguar when it failed to start after I took it to the store. Derek did a great job hooking up the car and using the extra wheel dollies to make sure the steering and drive components weren't damaged when he brought it to my house. He then did a great job backing it into my narrow carport where I hope I can fix it.
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November 2023 by Kat Kell
I just had an auto breakdown during a very stressful week & the breakdown caused a domino effect of awfulness. But Summit was AMAZING! From the first phone call I placed to the wonderfully gentle, soft-spoken, capable, sweet Jazzon who showed up & saved the day. I couldn't resist giving him a big hug & I was embarassed about crying so hard when he got the car going. He was understanding & so lovely. I told him he was a hero & he didn't believe me. But, seriously, his help & his demeanor meant the world to me! Summit's number is in my phone now & I will always call them FIRST. I just hope Jazzon is still there if I ever need him. :-)Service: Battery service
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October 2023 by Myke Roney
Called for an in-town tow after having electrical issues with my vehicle. The dispatcher was polite and efficient. They advised it'd be about a 45 min wait. 15 min later, the driver arrived. The driver appeared to be careful in hooking the car up, and was also polite and efficient in their work. No damage to the vehicle, fast and friendly? Sold.Service: Car towing
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October 2023 by Lulie Newcomb
Saved my behind back in Jan 23. AAA failed to send someone after multi calls, waiting in the dark, rain and being a woman alone, and flat out lies from the AAA dispatchers without apologies. I gave up and searched Google, and prayed these guys were legit. They definitely are! Super nice and understanding, quick response, a great choice to get you out of a sticky situation.
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September 2023 by James Shoemaker
I had the pleasure of working with Tim this morning on getting my work vehicle towed over to a local auto shop. Tim was very professional, a few minutes early, which helped out my day getting started sooner and also gave me some helpful tips on where to take my other vehicle For some service needed. I would recommend Summit Towing to anybody in the Thurston County area for any towing needs. I really respect that you can tell when somebody is being sincere and not looking to just make a quick dollar off you. Thanks, Tim!!
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September 2023 by Dawn K.
Our insurance carrier contracts with Summit Towing for roadside assistance and we have been thrilled and highly recommend them! Robert the GM has been our tech both times; they’re incredibly friendly, knowledgeable, efficient, and safe. Seeing the GM on the road working is rad, managers that don’t do the work are often so out of touch with their customers, we’re stoked on Robert and Summit’s commitment to professionalism and quality.
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August 2023 by Trevor Wood (Tree)
Had our car towed off of 1-5 near Lacey. Gio was a sight for sore eyes. After sitting in the heat for a couple hours, Gio quickly got us back on the road and even stopped at a gas station at our request. Prompt service and pleasant conversation on our ~1 hour trip. Gio and Summit Towing made a stressful afternoon more manageable!Service: Car towing
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August 2023 by Oliver Kwapis
Jazzan was the best tow truck driver ever. Super friendly and professional and really quick. We were super lucky he came to help us out! Totally recommend!Service: Car towing
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August 2023 by shannon raines
Rob from Summit Towing was OUTSTANDING!!!! He really helped us in a really tough situation. He was very professional, timely, and courteous. It was a great experience in a very dire situation. We will recommend Summit Towing to everyone for their towing needs! SRServices: Special vehicle towing
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July 2023 by Terri Snider
What an excellent company! Sunday, Mother's Day, 9pm, 250 miles from home, broken car. My call was answered promptly, and the dispatcher was very friendly and efficient. The driver, Derek, showed up within 20 minutes, got my car up on a dolly quickly, took us and our dog to a local pet-friendly hotel (even found us a luggage cart!), and dropped my car off at the repair shop for me. For having an unexpected breakdown, this company really made our day turn out alright. Thank you to Derek and all the folks at Summit Towing for turning a possible bad day into an enjoyable experience.Service: Car towing
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June 2023 by Rod
Just a quick note, I was suggested this tow company by my mechanic. I called them as I was disabled on the shoulder of I-5 and could not drive the car at all. The dispatcher told me the tow would be there in 30 minutes but he got there in 20 minutes. The driver, Derek, was very quick to hook up my car and we went to my mechanics business, dropped off my car and was driven to my house all within an hour. With my experience with tow companies, this was the most efficient, courteous driver I've watched do his thing.Service: Car towing
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June 2023 by thomas edwards
Tim J. was on time and very professional, he took extreme care when towing my classic vehicle to the dealership for maintenance. If I could recommend more stars I would. I would recommend Summit Towing to anybody that I know and will use them again in the future. I cannot say enough how I appreciate the service that they provided.Service: Special vehicle towing
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February 2023 by Devin Hicks
Derek came out to tow my car this morning, and was extremely quick, friendly and kind! Then after the tow home, over talking and a quick look, he located the problem and saved us possibly $300 or more. Thank you summit towing for the great service! Would recommend to anyone!Service: Car towing
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February 2023 by Casey Beals
We broke down on I-5 and Robert came and helped us get off the side of the road and got our vehicle to the dealership. He was also kind enough to drop us off at a restaurant up the road while we wait for our ride. Robert was extremely friendly, and professional. Highly recommend summit towing.Service: Local hauling
