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November 2023 by Tre _Ent (Tre_3nt)
Best estimates and pricing, as well as responsive and detailed inspections.Would have liked to know how much it would have cost to find the leak and get the power steering leak fixed as well.
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November 2023 by Pete Bstandig
My car had some issues and it overheated and leaked antifreeze. I took my car there and they fixed it and it runs amazing and no leaks. Great customer service and didn't cost a fortune. Highly recommend.
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October 2023 by Peggy Freist
Today, 10-7-2023, the very nice people took care of me by not only getting me in the bay very quickly her customer service and knowledge was above and beyond excellent. This is the type of business that cares for their customers. Anyone who needs services to their cars or a tow this is where you should go to get the best care and service. Thank you. Nisqually auto.
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October 2023 by April Kim
Amazing service from our technician, Darrell.Words cannot convey how grateful we are to this man. My mom got into a scary accident on the highway this morning. Her car was totaled with a trunk full of boxes and groceries for our restaurant that was covered in glass.He not only helped us unload the car, he also helped us salavage what we could, digging through all the broken glass with his bare hands, and made sure that we all got to our restaurant safely so we can open for business.He went above and beyond to help us understand our options even if it didn't make his company happy (yes, we overheard the radio conversations), and made sure to see the job through to the end. He was incredibly kind, genuine, and commited to serving the community and do good by us and we cannot express our gratitude enough. I hope the company appreciates Darrell for his service the way we do because it would be utterly embarrassing and truly shameful if they reprimand him in any way for helping us today.The world needs more people like Darrell. Thank you so, so much!Service: Car towing
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September 2023 by Vicki Loveland
Super Impressed! They arrived 3 minutes early. Had the best truck. The flatbed, with the best price. The driver was fun and professional. I highly recommend!
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September 2023 by Elizabeth
If I could give a ZERO I would. My insurance called them to tow my car to the shop. Was estimated they would arrive in 90-120 min after 2 1/2 hours my insurance contacts me to ask if they had arrived. They had not. Insurance company calls them to get a new ETA, they say an hour. Hour and a half later they call again stating they are 3-5 min away. 30 min later I call insurance to see if they are close. They then quote me 25 min. Over 30 min later I try calling the tow company and it went straight to voicemail. So call insurance again and they say 35 minutes. So I ask to talk to a representative. They call the company get ahold of them and they say that they were here 2 hours prior and that I wasn't answering my phone. My phone had been on my person all day with the ringer all the way up. My call log shows calls to my insurance company and auto shop. The only call to this company was when I called and was sent to voicemail. Do yourself a favor choose someone else. If I wasn't 7 months pregnant I'd have removed the tire myself and taken the bus to get it repaired.
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August 2023 by Robert Hardin
My car clapped out on me on I-5 near Maytown. No other local tow companies had available trucks in the area. Nisqually towing took the task! They were quick, responsive, polite and understanding of circumstances. Highly recommended service!Services: Car towing
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August 2023 by Celine
One of the nicest customer service people I've ever talked with!! I'm broken down over an hour from my house in the middle of the night & although Nisqually was located too far from where I'm stuck, the woman gave me a local tow truck recommendation. She also let me know my insurance might cover the tow or help me find a tow company. And if that wasn't enough outstanding service, she also said to call back if I still needed anything. Thank you for your help!
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August 2023 by Everett Barnes
Exceptional service. Tow truck driver was enthusiastic and very helpful. Staff pleasant to work with and provided reasonable quote to tow my vehicle from Olympia to Bellevue. Saved me hundreds of dollars compared to competitors.
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August 2023 by Daren Beenen
Needed to get personal belongings from a vehicle. Showed up at 450 pm. They kept me in the lobby till after 5. Then told me that it would cost 150$ to get personal belongings because it was after 5.Came back the next day and the person that took me to the lot to get the personal belongings mocked my wife about the accident she and my 3 children were in with his co worker. Real nice.
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July 2023 by Jennifer Rodgers
I just wanted to take the time offer my highest praise and most earnest recommendation to and for this company! My driver Darrell showed up extremely quickly, but was still apologetic for not showing up sooner because he needed a shower and he's been working every day for three weeks straight. It was also so affordable that their prices should be raised so this wonderful company can stay providing their excellent service for years to come. I'm truly thankful for Darrell's help and now I know the company exists so I can use them for other things, too. Thank you Nisqually Automotive Services!Service: Tire change
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July 2023 by James Connelly
Have used them twice for car towing and both times Michael, the tow operator, was great. He showed up early, is extremely friendly and professional, and works quickly. Having to get your vehicle towed is a bad day but these guys will help make it easier.
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July 2023 by Mike Ardington
Early June, lots of traffic... and accidents. Not only did they fit me in but they didn't price gouge like others tried. Had specific instructions for drop off and it was PERFECTLY done!
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June 2023 by Justin Heaston
Was very quick to pick up my car and even had a flat bed available right away since I have an all wheel drive. Also the hook up cost is amazing and so is the cost per mile.I recommend them very highly.
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May 2023 by Dead Center Cycles
Fast & Friendly service as always! Y'all saved my A$$ today when I lost a coolant line on my Porsche Cayenne. I have had your phone number memorized for at least 25 years. This is the first time I have personally had one of my vehicles towed. The call was quick & easy-she got my info & location. Jason arrived & took exceptional care while loading, securing, & offloading my car. I will continue to refer anyone who needs your services.
