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March 2024 by Lord O.
I didn't need anything big, but one of my wiper blades was torn. Not only did Brit change all three wiper blades he also cleaned my exterior glass and mirrors. Thank you team Meineke.
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February 2024 by Von Up-next
I was struggling with faulty brake pads for weeks, but Britten and Nick went above and beyond to help me out. Not only did they stay past closing hours to fix it, but they also gave me a generous discount due to my financial situation. I really appreciate their dedication to customer service and highly recommend the shop for anyone looking for honest and reliable mechanics around downtown Olympia area. BD
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February 2024 by J
Going there off and on for a few years. Staff is very knowledgeable and friendly. Prices are fair. Convenient location.
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February 2024 by Lexus Yamashiro
After finding out they accept walk ins and after miraculously being able to get seen on the same day on a weekend compared to other places that were either closed, booked, or wouldn't accept walk ins, Meineke has become our go to place for all our car troubles that we can't fix on our own.My husband and I have been taking our two cars to them regularly for simple maintenance things and spontaneous car issues and they've always delivered quality results, incredible customer service and follow up with you to make sure your car is running well again after they've worked on it.We greatly appreciated on our very first visit that they offer a payment plan option through Koalifi (super easy to sign up for) and we were able to use our approved financial plan to cover our costs since that issue we needed fixed rang up a pretty steep bill. What's also great is that since then all of our visits have accumulated points with Meineke so we were able to get a free oil change done.Britton and his techs are great people and have been so helpful. We're extremely pleased to have a go-to auto shop for all our car needs!
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February 2024 by Tim Stebbins
Three week’s of waiting and found out the part needed was obsolete. They were courteous and didn’t charge me for anything they had done but ended up having to tow to a dealer to fix.
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February 2024 by Lexus Y.
After finding out they accept walk ins and after miraculously being able to get seen on the same day on a weekend compared to other places that were either closed, booked, or wouldn't accept walk ins, Meineke has become our go to place for all our car troubles that we can't fix on our own. My husband and I have been taking our two cars to them regularly for simple maintenance things and spontaneous car issues and they've always delivered quality results, incredible customer service and follow up with you to make sure your car is running well again after they've worked on it. We greatly appreciated on our very first visit that they offer a payment plan option through Koalifi (super easy to sign up for) and we were able to use our approved financial plan to cover our costs since that issue we needed fixed rang up a pretty steep bill. What's also great is that since then all of our visits have accumulated points with Meineke so we were able to get a free oil change done. Britton and his techs are great people and have been so helpful. We're extremely pleased to have a go-to auto shop for all our car needs!
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February 2024 by Niki Martin
Love this shop. Easy to get an appointment. The mechanics are great. Super communicative. Excellent service. All around good people! 10 out of 10.
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February 2024 by Calvin Dines
Unfortunately I got my entire breaks redone here. Struts, calipers, pads and rotors. Paid a wild amount for what I was told were “OEM” parts, all to find out from my next mechanic that none of them were. I called back to see if I was mistaken and had actually paid for aftermarket parts instead. The new person at the desk told me that they never order OEM, strictly “the closest thing to it”. In my opinion that has nothing to do with OEM and is in fact aftermarket parts and should be priced as such. I am now having to get my brakes redone again a year and a half later due to not having OEM parts. I wish I could get some type of compensation for being mislead about the parts I was getting especially since I’m having to spend more on the same things so soon after but it seems like they are allowed to call whatever they want as OEM, taking away their credibility and liability.
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January 2024 by mical a.
This place is a complete rip off...They quoted me nearly twice as much as other shops in the area...I had brought my car down there because I had a coupon for 50% off brake pads, thinking it would be a good deal regardless of what the price was...but when he quoted me a super high estimate I called around and it was literally half the price at other local shops....seems they have made a business out of taking advantage of people who don't know....funny too, how they use the word "trusted" in their slogan...HA!
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December 2023 by Paul Church
It was great! They did a diagnostic test for me, and are helping me figure some issues out that an other dealer didn't do correctly. Thanks
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December 2023 by Ryan Gamble
Britten and his guys always take great care of me do it at a fair price. Glad to have found a garage I can trust in Olympia. Highly recommend.
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November 2023 by amysuzannebohn
I brought my car in September 23, 2023, because it sounded like it had an exhaust leak. First they said they had to replace manifold gasket. They then said the manifold was warped and needed replacing. They didn't mention that the manifold is one piece with catalytic converter. I had replaced that piece a few weeks earlier at another shop and if Meineke desk person Brit and the technician Nick would have communicated more clearly I would not be out $1200 for a repair that would have been covered under warranty! I feel ripped off! Customers beware!!!!
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November 2023 by Jenifer Williams
My Meinicke definitely went above and beyond during this visit! Not only did they answer my long list of questions with a smile, they went through in detail, my inspection, and very satisfied, and how fast they had completed all their work. I felt very safe driving away! Thanks your local grandmaServices: Tire rotations
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October 2023 by Kent Hoppe
Ready for me at my appt time. Service was completed on time. I appreciate timely service. Friendly.Service: Brakes
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October 2023 by Janey F.
I have to tell you the guys at meineke went above and beyond for me. I had already spent 1200 at another shop trying to figure out what was wrong. The mechanics at Meineke diagnosed my vehicle repaired the problems with my vehicle, cleaned the outside of my vehicle and put a 10% discount for the next time I go in to have Service and a bottle of water.. I want to Thank You Britten for your excellent service! Best Regards Janey