-
March 2024 by Mel S.
Is there anything LESS THAN 1 star?? Because that's what Lowe's deserves. LESS THAN 1 STAR. You CANNOT COUNT ON LOWES. They don't ship in a timely manner, if you buy an appliance do not believe that they will call you in 24 hours (as promised, to schedule) to install, because they won't. EVEN THOUGH YOU PAID FOR THE SERVICE. Furthermore, if you ever apply for any rebates be sure to wait nearly half a year and then some because your rebate will be "in process" for as long as they can not pay you your rebate. You can't call and get a hold of ANYONE at the store. We've literally, without exaggeration have called 10 times and held for about 30-45 minutes only to get continuously transferred to a department that just won't pick up. And when we finally got fed up and asked the person that kept transferring and transferring our phone calls she said "customers who are physically here are top priority." And you know what? If that we're true, I wouldn't have to spend MINIMUM 15 MINUTES IN PERSON looking for an associate as 99% of us do at these stores. So not only do you not matter as a customer when you call, you also don't matter when you're in person at the store and we all know that based on all of our experiences there. Save yourself the trouble and don't go to Lowe's, they are a big disappointment, a waste of time and they don't live up to their name. Unsatisfactory and unacceptable. GO ANYWHERE ELSE.
-
March 2024 by Deltra K.
Thank you Wayne! They couldn't use the machine to cut my wood to the size I needed, he offered to cut them by hand. I really appreciate that he offered me another solution. He could have just let me walk away and saved himself some time and labor. That is great customer service. And it didn't go unnoticed.
-
February 2024 by Jennifer Tietjen
Im tired of coming in to the store to look at appliances and them when I find what I am looking for on the show floor and you cant order it. ? This is the 2nd time. Over it. Done looking here.
-
February 2024 by J S
Go there all the time.
-
February 2024 by NickScott
Good selection, and friendly staff.
-
February 2024 by Jimmie Steers
Good selection
-
February 2024 by Richard Emele
Good solid business, with services and goods to match. People are friendly and helpful.
-
January 2024 by Sonia Marques
A good place
-
January 2024 by Kevin Olson
Service is horrible. Takes forever to find someone to help. When you finally do, they knownknowthing of the products in their own dept. Has been consistent my last three trips.
-
January 2024 by Anine C
I mostly like LowesBut extended warrantiesNot worth the price paidUpdate:Lowes responds with aPhone number that is not theirsIt's a deception
-
January 2024 by Cindy Mcgill
The staff does not eagerly want to help, even when you're staring at all the parts ( for example Electrical) and they see you are questioning what to buy. And the fact that every single checkout is self checkout now is irritating.
-
January 2024 by Jay Slay
The employees avoid customers. They do not want to do their job.
-
January 2024 by Adrian Moreno
Always ready to help.. Always welcoming
-
January 2024 by Mark Hoffman
Great Pro guys
-
January 2024 by Douglas McGlinchey
Not much experienced help availableGood product stocking
