Lowe’s for all of your home improvement needs. Stop by the local Olympia, WA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! Customers appreciate the wide selection and helpful staff at Lowe’s in Olympia. Many find the store friendly and easy to navigate, with enough employees around to offer assistance when needed. One reviewer shared a memorable experience involving a difficult appliance purchase. Despite arriving late at night and the store closing soon, staff members Kelvin and another employee went out of their way to help find and load a refrigerator, demonstrating excellent customer service under tight deadlines. Kelvin was thorough, purposeful, and explained store policies clearly, making the transaction smooth. Such attentive service made the visit particularly valuable and memorable. Others prefer Lowe’s over nearby competitors, citing better selection and helpful staff. Customers feel confident shopping there, knowing assistance is readily available. However, some express concerns about security practices. One reviewer mentioned feeling profiled and uncomfortable due to perceived shoplifting prevention tactics, including being followed and scrutinized even when paying for items. They suggest that such profiling can negatively impact loyal customers and emphasize the need for better, less intrusive security measures. Overall, Lowe’s in Olympia is viewed as a reliable, friendly store with a good selection, especially valued for its helpful staff and quality service, despite some concerns about store security practices.
Associates are trying to be helpful but store doesn’t have what I was looking for.
July 2024
Very friendly staff. I've been shopping around for a week.Had what I needed at the best price.
June 2024
I was helped by the young kid adam today who cut my wood for me! That guy needs a raise! Took great care of me and made sure i was happy love workers like that!
