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April 2024 by Elizabeth Jacobs
I've consistently received excellent care here. In the eye dept I was seen by a thorough and very knowledgeable doctor with a friendly assistant -- all on time. In ortho I've had my knees injected by a PA with a magical technique. He didn't hit the bone and make me cringe. I have nothing but good things to say too about the pharmacy and radiology departments too. Efficient friendly service. Highest marks!!
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April 2024 by Debbie Stalter
I have always received friendly service from the staff, and have never felt rushed by my doctor, who has always been very caring, concerned and informative. Fast on site pharmacy and lab, make it a one stop visit.
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March 2024 by Harmony Galloway
Worst hospital I've ever dealt with! After an accident I was informed my brother was taken to the E.R. but not told which hospital. I called two others first. Both were polite and informed me if he had been admitted or not. This was the third place I called. The lady I spoke to was rude and told me she wasn't allowed to tell me if he had been admitted. She said it was a HIPPA violation and hung up on me! 3-29-24 6:16 p.m. I will never go there and I'll ensure all my family and friends know how terrible they treat people in times of crisis.
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March 2024 by Robert Lang
Nurse and Physician were focused, efficient, professional and had my medical concerns addressed and plan made within 20-30 minutes. Awesome care! Bob L
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March 2024 by Cat Thomas
Kaiser's urgent care is amazing!! Everyone is so kind and professional, service is speedy, and the rooms are clean and comfy. Highly recommend!
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March 2024 by Barbara Exendine
No stars actually I took there survey and I said bad things for the first time in 15 years and they kicked my ins and me to the curb with no where to go I hate them now I needed there help with specialist and mental and now I have to go thru 15 years of stuff with a new doc a and I need injections all the time and they denied me even tho my ins would pay for it one more time they said no soo know I can’t walk thanks k Keiser I can’t believe they would kick out the Medicaid first but whatever that’s the greedy medical board thanks alot o still can’t feel my legs and they were making progress on it now I have to start all over with different people , while they make money I can’t feel my legs soo they aren’t soo wonderful and they said they would be nice with the change all I got was sarcasm from everyone I talked to about extending my cases and my own provider if u want to call him that didn’t do anything as normal dr balfe has needed to help me fit a whole year get referrals and soo on and he never did he wasted my time on a phone buddy I could not talk then he wasted my time coming in for a physical and all he did was check my heart beat and said nothing and talked about his dogs and retiring soo he would have no cats ,,, mind u I’m just there for a possibly got nothing medication check got nothing referrals got nothing dr balfe is a joke he’ll take all your money ina visit and in the mean time your wait a long time to see home hour and a half one day cuz he talks talks and talks while you wondering is he going to adress the issue I can’t I’m for nope still nothing good luck this place sucks more it used to be good
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March 2024 by Annette Woodson-Turner
I see Dr. Brandy Thomas, she is the best provider I have ever seen. Professional, attentive, kind, friendly and always there to go the extra mile.Today's visit turned out to be for unexpected reasons and I want to say that her MA Haley was exceptional and thank you again for bringing there for me.
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March 2024 by chloe turnbow
The staff was incredibly thoughtful and informative . They made every gesture to assist me in my painful injury. The wait time was minimal. I got x rays.The only thing that was a surprise and drawback was increased security checkpoint. That felt invasive and suprising. The PA who saw me was phenomenal. The admin staff was super kind offering me an Ice pack.I'm so thankful to confirm that my injury is not as dire as I worried and to make a comprehensive plan to heal.
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March 2024 by Beth Gantenbein
The providers are amazing, however the management of Kaiser is causing 81 year old patient with Alheimers to wait months for care. Long waits now every time we go in. I can't even book an appointment with her primary care provider because they have chanded their appointments. I guess after 15 years with Kaiser, to look for another provider.Changing my rating to 1. I'm done dealing with the stupidity of the administration. If you are considering Kaiser. Just don't.
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March 2024 by Петя Пачева
All of my providers have been wonderful and caring, however Kaiser is the definition of corporate greed and lack any sort of concern for the actual wellbeing of the patients or providers they employ.
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March 2024 by Bob Crabtree
I went to Kaiser Permanente in Olympia to check my eyes for cataracts, and glaucoma. Dr. Radford was very thorough. She answered all of my questions, and was very pleasant.
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March 2024 by brandy snyder
Quick and painless. Amazing .
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March 2024 by Heidi Stanton Schnebly
PAC Samantha Millar was awesome. She came prepared, read my notes thoroughly, caught some things that had slipped through the cracks. Most of all she really listened to me and told me we were in this together.
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March 2024 by Doris Lombard
I enjoy my 6 month eye check up appointments with optometrist Dr. Mueller at K-P Olympia.The check in is easy, and if sometimes at age 80, I get a reminder of where the exam rooms are located, it is done with a smile.In the waiting room after settling in, my name is called right on time.The staff member introduces herself, Heather, and asks for my name and security ID info.All of these are covered as the staff members and doctor:●Explained what they were doing for each phase of the eye exams.●Answered my questions. knowledge-ably.●Asked a checklist of question re: currency and continuity of my care and procedures.●Described details of upcoming cataract procedure including off campus location for the surgery and eyedrop regimen that will facilitate recovery.All throughout our appointment everyone is friendly and pleasant.
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March 2024 by James Lang
I had to go to Kaiser today for my Sciatic nerve issue. My blood pressure was 205 over 120 due to the pain I was in. Dr. Blackner did nothing for my pain, which is usuafor Kaiser since they do ONLY what they have to and then out the door you go. One would like to think that a pain level that would make a pressure as high as I had would prompt a better response. Go figure, it's Kaiser's way of doing busine.ss.
