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February 2024 by Kirk W.
I brought my 2020 Silverado diesel In for an oil change... First time diesel owner so this was kind of new to me. Jon and Kyle went out of their way to explain everything to me, but at no point did I feel any pressure or that they were trying to upsell me. They pointed out my damaged and leaking drain plug and told me to drop by in a week so they could do a complimentary check of the undercarriage of my truck to make sure that no more oil was leaking out. Great experience, I highly recommend these guys and I will be back.
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February 2024 by Eriq Acosta
Sorry, no picture but these guys were fast, respectful, and very informative. Kyle was our service lead and he was very good and made sure I had all the info I needed.
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February 2024 by Chadd Cate
My experience here was absolutely wonderful. The whole process was a breeze, they did an amazing job, knowledgeable, my truck feels all refreshed. Ty!
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February 2024 by Julyjo Sawhill
I was driving to work to work today when my car started shaking and my check engine light was flashing, I just happened to be by jiffy lube and pulled in. I was instantly greeted nicely and helped. Savannah used the code reader to diagnose my car and let me know it was something they could fix and not to worry! The entire team helped work on my car and made jokes along the way to make it a better experience. Not soon after that my car was fixed and I was on my way. I was so thankful for this experience and will definitely be a returning client. Thanks jiffy lube!
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January 2024 by Matthew Ballew
love this place!
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January 2024 by Ryan Ruth
I'll be back
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December 2023 by Avery J.
Jesse and Sav were both very kind and helpful in changing my headlight bulb today. 5 stars!
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October 2023 by Jason Pemberfoot
Excellent customer service with a professional demeanor throughout my experience there. The crew was friendly and knowledgeable when asked questions concerning vehicle information. Cant recommend them enough. A+++++
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October 2023 by Herrick Pokakaa
I think her name was Sau! She was very knowledgeable courtesy friendly and polite! I think she is the boss!Service: Oil change
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September 2023 by Loretta Garcia
My husband goes here often, always great service and friendly crew. This location is by far better than the other location on Black lake. Highly recommend
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August 2023 by Charlie McNabb
Oil change was fast and the crew was super efficient and courteous. I had the wrong coupon and they kindly found me one that worked. Thanks for going the extra mile with customer service, I’ll be back!
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August 2023 by Dave O'Hern
My car was dripping oil while parked, making me think something like the oil drain plug was leaking due to being in too tight to too loose. So I took my car in to see if Jiffy Lube could fix it since they were the last people to touch that area. They fixed it, as well as topping off my washer fluid and adding air to my tires, all for free!
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August 2023 by Christina Oakden
I don’t recommend west Olympia Jiffy Lube at all. Tumwater and East Olympia were far betterServices: Transmission
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July 2023 by Brian Matt
Poor customer service. Stated on bill they checked my tire pressure, they did not. Told me price for full synthetic was $99, I asked including everything, he said yes. Told him I had a $20 coupon, he said $79. My bill was $141, I reminded them I had a coupon, he said, oh yeah forgot. Ended up being $117. Overheard a few f-bombs, whatever, but not professional. Will never return.Service: Oil change
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May 2023 by Aaron McLean
Fast and professional service. I've used this place for the last few years, and never had a bad experience. Staff is always friendly and knowledgeable.