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February 2024 by Rick Cowan
The team at the State Ave Olympia WA location were professional, proficient and provided excellent customer service!!! I highly recommend them.
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February 2024 by Chrissy Poole
Another location with very friendly workers convinced me to switch to Jiffy lube for my oil changes after having a spark plug replaced with them. My first time at this location and to be honest pretty disappointing. No line and no other customers so not sure why but my car didn't get vacuumed or windshield cleaned. I called the other location to ask if I had done something wrong, not paid for it, needed to ask, etc. He advised me it should be included in the oil change and to go back and ask. I returned and they did vacuum it but still felt like a Karen for asking because they didn't explain why they didn't do it in the first place and then my windshield still didn't get cleaned. They're small details but they were the things that were just a little over the top from where I've been going for a few years and thought it was worth the higher price to switch over. We all have bad days and they are good humans but as far a satisfaction for advertisement it's pretty low and no incentive to come back and pay more.
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January 2024 by Mis G
Great staff! Fast, eficiente, freindly. Went in on Saturday 1/13 for an oil change. Was very impressed by the team!
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January 2024 by Sweetpea 187
I came in after I bought a used car and they helped me clarify the condition of the vehicle. They fill air for free and have other complimentary services as well.The staff are very respectful and polite. If in the east side with car issues this is an excellent option.
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December 2023 by William Thompson
Great crew at the state ave Olympia waLocation always
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December 2023 by Richard Bernard
Quick and efficient oil change. Got a good deal with coupon as well
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November 2023 by Timothy Healy
I hate to do this because I have been taking all three of my cars here for years. I love the fact that so many women have/do work here and they have been super efficient and pleasant each and every time. Until…..so yesterday afternoon I got my oil changed in the afternoon. No one else was there so it was quick and smooth. I left to drive to Tacoma and I noticed a small rattle under the hood which got louder on my way home. I got off the freeway and drove straight to the shop. When I arrived I was “greeted” by a woman who was very abrupt and unfriendly. I told her my situation and she was very rude, rolled her eyes at me then scolded me as I drove in the bay for apparently going too fast and then too slow. Who knows, the point is she was exceptionally rude and if she waits on me again I won’t be back. The end of the story is that they had left a tool under the hood which was causing the rattling. The young man who checked everything out was thorough and pleasant. Customer service is what brought me here and lack of customer service may end my relationshipServices: Tires
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November 2023 by Iris Petersen
Awesome service here! Efficient oil change and kind, professional, knowledgeable staff. Ariel was especially great - very patient and knowledgeable!
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October 2023 by Samantha Hamilton
Great service!! The service technician commended me on my upkeep. They hit me in and out by the time our smoothies were done across the street. I’d reccomend going here on a Saturday.Services: Air & cabin filter replacement
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September 2023 by Skye
From the moment you drive in you feel welcomed. Patricia was the person I first came into contact with & she is very kind with a great attitude. Ariel & Dillon did my oil change fast, efficient & with great attitudes. Thanks y'all at Jiffy Lube for making sure my vehicle & I are as safe as can be Stay kind everyone???Service: Oil change
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September 2023 by Jade Lilly
I had low pressure in my tires and went here and they filled all my tires plus checked if I needed new ones for me. I also needed to check my oils and they checked and topped off my oil all for free! These guys are awesome and professional. Thank you!
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September 2023 by Travis Little
Biggest issue was I was waiting to get my fleet vehicle serviced and was told no work was done on my vehicle. I was than led to believe that I was leaving. Being told that no one had done the work yet. They weren't sure I had even had an oil change. Keep in mind I was the only vehicle in the bay at this time. Very organized.
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September 2023 by Chronix
They did a quick and efficient job at servicing my car and replacing all fluids needing a top off for a good price. Would definitely return
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August 2023 by Clair F.
My AC was out on one of the hottest days of the year so far. Customer service was incredible despite the heat! Always a great experience at this Jiffy Lube.
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August 2023 by Deb Strahan
Love this Olympia Jiffy Lube. Best employees for happy customer service!
