Home Improvements in Olympia, WA

“A great alternative to the big box stores. They usually have what I need, and there's been a few times that they have things that the big stores don't. And unlike the big stores, they actually have plenty of helpful staff members to assist when I need help.”

“I bought a kitchen hutch here recently and Mariah and Theo were such an incredible help!I can not express the gratitude I hold for these two people helping me figure out how to transport this giant thing. They had such amazing hospitality and were ready to help with answering my questions before I bought it, making me comfortable with my purchase, as well as everything after!10/10 give them both a raise!”

“I had some issues picking up my purchase, they not only ended up giving me free delivery, but did it on Sunday on an employees way in.Amazing. Thank you very much for your help.”

“I’ve been buying from Home Depot for over 30 years. I’ve never had the outstanding experience like my wife and me had at this particular HD. Well organized, well stocked, knowledgeable and helpful staff across the board. Other HD’s need to study this one. Obviously management is stellar. It starts at the top. Bravo to you all. We have 3 HD’s much closer to us and yet we now avoid all three and drive directly to this one. It’s worth the drive. Thanks to all for restoring my faith in Big Box stores.”

“I had a great experience at this store last eve. With employee Kelvin as he was on the money with service and thoroughness. My refrigerator went kaput so we went to two nearby home depos with zero luck on buying one, then walmart no dice. We arrive at Lowes Olympia (60 miles from my home) at 940PM, the crew was already closing some doors and cleaning up the parking lot. We enter, go to the appliance dept and there are three good models. I flag down an employee with "customer service" on her vest, seems pretty smart, I ask her if she was a manager she says, I only have a week on the job, but she calls another guy who knew his stuff but says we only have 14 minutes and he checks the last floor model and volia there are three in stock. He takes off for parts unknown never to be seen again. Then Kelvin arrives, I show him the floor unit, he scans and goes to the stock area and he is moving with a purpose. I hear dollys a movin, he got it. He goes right to the nearest checkout comuter, I mention I am not interested in the extended warranty, he explains the 48hr return policy, he also stated regarding stand up vs laying down the fridge relative to a 24 hr wait. We complete the transaction. Kelvin very carefully manuvers the load to the front of the store, I bring the truck over and another employee helped get it on the truck. We're set. Kelvin definitely exhibited excellent customer service on a tight deadline, this made our experience at Lowes quite memorable and valuable.”