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“This team is really enjoyable to work with. Solid advice from a lot of the people here, and they were very kind to my 4 year old who was with me shopping for a small project.”
“A small screw fell out of a kitchen cabinet hinge. Of course it disappeared. I removed the screw from another hinge so I could match it. Rather than go to a big box store and try to match it thru a plastic bag I went to Tacoma Screw. The counter person determined the screw size, went to the back and returned with a couple of the correct size screw. NO CHARGE. Tacoma Screw is now my go to place for tools and other household items I may need.”
“Wanted to give kudos to Bucket and John today. I needed to find a part number for a air filter for a pressure washer for my current job and they got it to me pretty quick. These guys are rockstars!!! Thanks guys. P.S. I miss working with you.”
7AM - 5PM
2321 Harrison Ave NW, Olympia
Hardware Stores
“Locally owned and they take lumber seriously. I wish they had a web site; I end up buying a lot of fasteners etc. at big box stores and just getting the lumber from Hardel's.”
“A great alternative to the big box stores. They usually have what I need, and there's been a few times that they have things that the big stores don't. And unlike the big stores, they actually have plenty of helpful staff members to assist when I need help.”
“The person I worked with over the phone this morning was incredibly friendly and helpful! They brightened my day with their attitude, and helped me find a strange fuse I needed”
“Great business! I own Emerald Green, landscaping, and Maintenance LLC. I rent from these guys only I’ve used Home Depot in the past, and there seems to always be a problem with these guys. They are very knowledgeable, honest, and accommodating definitely a five star business not to mention, they are local.”
“Went in to get a part for my septic. Ivy was very helpful and provided excellent customer service and is very knowledgeable. She answered all my questions and provided solutions to the issue at hand.”
“I drove all the way from Montesano to Lacey just to have Ben and Eric help me get some welding supplies earlier today. Not knowing exactly what i needed...they were able to ask me the right questions so i got the right atuff. These guys are super helpful and i highly recommend.”
“Never been here before. Was actually looking for lumber stock, which they don't have. They DO have lots of tools and supplies. Pretty easy to get too just off 101 and Black lake”
“I’ve been buying materials for a home project and all the staff have been very welcoming, helpful and kind. The delivery service is fast and reliable. I look forward to my next order.”
“I had some issues picking up my purchase, they not only ended up giving me free delivery, but did it on Sunday on an employees way in.Amazing. Thank you very much for your help.”
“I’ve been buying from Home Depot for over 30 years. I’ve never had the outstanding experience like my wife and me had at this particular HD. Well organized, well stocked, knowledgeable and helpful staff across the board. Other HD’s need to study this one. Obviously management is stellar. It starts at the top. Bravo to you all. We have 3 HD’s much closer to us and yet we now avoid all three and drive directly to this one. It’s worth the drive. Thanks to all for restoring my faith in Big Box stores.”
“I had an order of flooring and it was going to be late and maybe not in time for installation, but, Sherry-COS at the Home Depot on Fones Road in Washington State, worked trielessly to make it happen before the installation on March 1st. and by golly, she did it. She was so awesome and kept me informed on everything! Kudos and 2 thumbs up. I would giver her more thumbs up, but alas, I only have two. 5 star service.”
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
6AM - 10PM
1325 Fones Rd SE, Olympia
Hardware Stores
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“I had a great experience at this store last eve. With employee Kelvin as he was on the money with service and thoroughness. My refrigerator went kaput so we went to two nearby home depos with zero luck on buying one, then walmart no dice. We arrive at Lowes Olympia (60 miles from my home) at 940PM, the crew was already closing some doors and cleaning up the parking lot. We enter, go to the appliance dept and there are three good models. I flag down an employee with "customer service" on her vest, seems pretty smart, I ask her if she was a manager she says, I only have a week on the job, but she calls another guy who knew his stuff but says we only have 14 minutes and he checks the last floor model and volia there are three in stock. He takes off for parts unknown never to be seen again. Then Kelvin arrives, I show him the floor unit, he scans and goes to the stock area and he is moving with a purpose. I hear dollys a movin, he got it. He goes right to the nearest checkout comuter, I mention I am not interested in the extended warranty, he explains the 48hr return policy, he also stated regarding stand up vs laying down the fridge relative to a 24 hr wait. We complete the transaction. Kelvin very carefully manuvers the load to the front of the store, I bring the truck over and another employee helped get it on the truck. We're set. Kelvin definitely exhibited excellent customer service on a tight deadline, this made our experience at Lowes quite memorable and valuable.”
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“Darrel The store manager just helped me out with a huge tarp. I needed last minute. He could see I was having a Crazy day and was the most helpful loaded it into my car for me. Great experience.”