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December 2023 by Dnrothx
I can't think of anything to criticize, so I'll give it the full five stars. Nice place to stay and we had a sudden change of plans which caused a scramble for a reservation.
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December 2023 by E B
This was our 4th time staying here. The only reason why I gave the rooms a 3 star and overall 4 star rating was because this time around our room didn't seem to be thoroughly cleaned. Anytime we stay at places we always do a walk through and bring our own Lysol wipes and spray to make sure everything is sanitized. Upon checking both bathrooms, since we had connecting rooms one of the toilets lids was down so I lifted it to find toilet paper inside and upon flushing it didn't flush properly. It was clogged. I reported it to the front desk and maintenance came and I asked if he could snake it. But he just used a plunger. And flushed it a few times, seemed to be resolved. Later that day upon using the toilet myself this time, it wouldn't flush again. Had to call maintenance again, they came and I suggested again to use a snake, which he did and he tested the flush and it was fixed for the duration of our stay. I don't like whenever I discover small oversights like this because it leads me to question whether other things have been skipped over, like have the sheets, bedding been completely changed, shower and tub actually scrubbed? Then more than a few times our key card wouldn't work to open the door. Most of the time we had both room keys so we were able to enter one of the rooms, but one time we only took one room key with us, and it wouldn't work so we had to ask for help and at first the main key the gal had didn't work either, but she was able to use her main key on the other room door and let us in. She called for help and it was quickly resolved for that day. But the next day, once again the same issue with the same door, only I didn't bother, we just made sure to keep both room keys with us when leaving so we could enter thru the other door. And the rooms had a slight sour odor, as if former guests with pets had stayed. It just had a slight wet dog odor. But I didn't say anything because in our prior stay I had the same issue with odor and they offered to do some sort of spray to deodorize the room but it would require us to be out of the room for a couple of hours so I just dealt with it this time around. It would be nice if they updated the sofa bed and replaced the chairs that go with the desks. The sofa bed isn't comfortable to sit on, it feels like you're leaning forward with very little bottom and back support. The green swivel chair has a lot of stains on it. The black swivel chair is not that comfortable. And it would be great if they would offer a stairmaster machine as well as an option for people with handicap physical disabilities like a nu step recumbent bike. Those are just suggestions I know this isn't the Hyatt Regency or another higher end hotel. The breakfast was okay. My only request is to offer the bacon and the potatoes daily. We didn't access the pool this time around but it looked well kept. The hotel itself indoors and outdoors are well kept. Cleaning was around the clock, I was up late and still saw workers around the halls while I was getting ice, they were wiping things down. They even sprayed outdoors where there were dog feces, when we left it was there on the concrete outside and when we returned it had been sprayed and washed away. Other than these few minor issues with the toilet clogged and the room key I'd still come back. The staff was very friendly and accommodating during our entire stay. Plus I left my bag behind and I called and they said it was turned in so they held it for me so I went and picked it back up. Which is a very positive thing, because I left something at a different hotel chain before and when I called they claimed that nothing was found. So I was pleased that the staff was honest and turned it in. I would return and give another opportunity to hopefully see some improvements.Nearby activities: Close to grocery stores, shopping centers, and restaurants, movie theater.
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November 2023 by K R
Update: on my 4th stay and this really should be a model for other Hamptons. I've stayed in many this year that haven't been half as nice. Cris at breakfast welcomes you (yes, literally says Welcome to Breakfast) and takes such pride in a clean environment. Everything is stocked well.I've stayed here twice in Studio Suite rooms that are spacious and excellent for spreading out. The hotel is located on a busy strip in Lacey with plenty of dining options within a block or two and directly across from a Safeway Grocery Store.Check in was easy and used digital key, which was very useful. The room itself has a couch, large table, TV with DirecTV, micro fridge on a separate bar, and a very large bathroom with walk-in shower. Bed was very comfortable.The noise from the highway didn't bother me until the morning and then it did get noisy even with earplugs. Staff was very friendly and did enjoy the free breakfast spread. They had waffles (try the cinnamon), eggs, sausage, yogurt and various breads and pastries.Great hotel if you are in the Lacey/Oly area.
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November 2023 by Tommie Kessler
Clean, comfortable and friendly! We visit Olympia often and will be back to this hotel. Also, the hot tub was truly hot and bubbly and the breakfast was delicious.
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November 2023 by Kristina Brackens
I was staying with my parents and my dog at this hotel I loved how dog friendly this hotel was and treated all of us really good exceptional service from moment we checked in and housekeeping did great job keeping room clean and breakfast was the best especially the breakfast attendant cris I loved her morning greetings i would definitely come back to this hotelRooms: The room was very comfortable and cleanSafety: Hotel was in a safe quiet areaWalkability: I could walk to nearby Starbucks and grocery storeFood & drinks: So many food selections
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November 2023 by Audrey Morales
Im picky with my stays but this hotel was worth the money. It was clean, updated and friendly, helpful workers. I’d recommend it for sure.
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November 2023 by Shane Nelson-Greenfield
Great location and amazing breakfast! Reasonable prices, and they always have a room available. Great variety for breakfast, oatmeal, scrambled eggs, boiled eggs, bacon or sausage, or these sliced spicy sausages are amazing, breakfast potatoes, waffles, orange juice, apple juice, fruit (bananas, apples, grapes) and coffee.Rooms: Plenty of room, 50" tv on a swivel base, desk with chair, and an easy chair.Nearby activities: Several great restaurants within walking distance - O'Blarneys, Casa Mia, Red Lobster, Brickhouse Pizza, Jimmy John's, Dennys, and Starbucks.
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November 2023 by Laura Patts
We stayed here for one night and it blew us away. Staff was so friendly, pool and hot tub were perfect and the free breakfast in the morning was delicious. We would definitely stay here again if we are in the area. ⭐️⭐️⭐️⭐️⭐️Rooms: The rooms were so big and openWalkability: Grocery store and liquor store within a 2 minute walk
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November 2023 by Talita Lommen
Room was clean and updated. Staff was friendly.The amenities were nice and breakfast had an OK variety.Great location, with Safeway right across the street and many restaurants around.
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October 2023 by HaSan AkAy
Exquisite hotel in a very convenient location in Lacey. Overall quality is apparent at every corner. Rooms are well appointed. Really appreciate the number of available outlets in convenient locations for all the gear you need to charge. Fridge and microwave in room is nice. On the odd feature side, the windows are fixed and can't be opened...Also the bathroom door serves dual purpose for the closet and the bathroom. You cannot have privacy in the bathroom due to the gap. However it is not a huge negative. I appreciated the pull out table next to the bed so you can put your snacks or phone while in bed. The breakfast has good selection of standard items. Like eggs waffles fruits etc. Server Thess was super nice and courteous and made us feel like VIP.We will definitely stay here again next time we are in town. Highly recommended.
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October 2023 by Rikki Landry
Very pleased with our experience, it may have converted us from other hotel brands to stay in Hampton from now on.Breakfast was a great part of the experience, lots of options and tasty. Kids had waffles with whipped cream and m&m topping! Happy kids make traveling much
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October 2023 by Sierra Patchen
The staff was very friendly, breakfast was great and most importantly to me , the hotel and rooms were very clean!! I am very particular with cleanliness and we will stay here every time was come to Seattle. Great hotel!Rooms: The rooms were very clean.
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September 2023 by Christopher Wilson
I am so torn, I half don't want to give a review of this place because I want to hide it away for myself as my hidden secret, but that wouldn't be fair. This place was amazing. Clean rooms great staff very accommodating and helpful. Thank You so much for a great time. I will be back for sure.Rooms: Very clean and spacious.
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September 2023 by Jean M.
All hotel rooms should be this well planned and thoughtfully designed! I was beyond impressed by the great use of space and attention to detail throughout the room. Whoever designed and furnished the room deserves an award in excellence. There are shelves that slide out in the bathroom where most hotels have nothing. There are lots of clothing hooks, there are sliding shelves in the cabinets, and the door for the bathroom doubled as the closet door ensuring privacy and no wasted space. I could go on and on, but you should see it for yourself. The pool is better than in most swim clubs and gyms. The public areas are cheerful and inviting. The coffee, tea, and water space is easily accessible and set up all the time. The staff are very happy, polite, helpful people. They seem to enjoy their jobs and being at the hotel. The pet policy is also handled in a great way--complete with a hang tag for the room door to alert housekeeping and others that a pet is in the room. There is a large grassy area for dog walking complete with poo bags and trash can. I would happily return here when in the area. The hotel made me feel comfortable and relaxed. Oh, the shower was great, too. The other must-have. There are restaurants within walking distance. Easy freeway access.
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September 2023 by Pamela M.
The hotel is noisy, you can hear the trucks and cars from the highway plus the Olympia homeless encampment is right next to hotel.
