Garden Courte Memory Care

Most Recent Comments

• November 2023 by K Jones
  After touring and interviewing several memory care facilities, we chose this one for our loved one. Due to some extenuating medical circumstances, they were able to move her in immediately. As for staff, the long tenures speak volumes. Director Dawn goes above and beyond to answer any questions and provide resources. Nurses Sandi and Kathy are amazing (knowledgeable and compassionate), and so are all the staff I've met, too many people to name. I know my loved one is well taken care of. I highly recommend Garden Courte if you need a memory care facility for your own loved one.
• April 2023 by Shelly Ransom
  My Dad was a resident at Garden Courte. Our family researched area memory care offerings extensively. What I appreciated most about Garden Courte is the effort made to create a warm and homey environment for residents, filled with daily events and social engagement activities. Social engagement is incredibly important for someone suffering from memory loss. It can represent the difference between feeling like your loved one has been placed in a sterile and detached nursing home style of facility, or something closer to like being at home. Visit Garden Courte, and you will see what I mean. It's warm, and inviting, and engaged. The gradual loss of a loved one to dementia is a cruel, painful, heart wrenching, and emotion-charged time for a family. No memory care facility is going to feel "perfect" during such a difficult time. Every resident's needs are unique and constantly shifting, and everyone is human and doing their best. There are going to be good and bad days. The staff at Garden Courte were special, and I will forever be grateful for the care and compassion we experienced there.
• November 2022 by Emily Wood
  Please do not put your loved ones here. I worked here less than a week and saw a mountain of serious issues I brought to the attention of the management (who were also part of the problems)Small list of issues to startle you.No masks worn properly on %99 of staff and management1 day later Covid spread through the place and 7 got sick and 1 died.No hand sanitizer available for staffDirty briefs and wipes being put on the floorGloves being used improperly, hands not being washed regularlyStaff not being able to take 2 15min breaks in a dayClients pressing the help buttons only to be gotten to 20 mins laterOn the advanced Alzheimer’s side pee puddles on the ground seriously toxic staff who talk about the clients as if they don’t understand.Please don’t work or give them more clients to abuse
• November 2022 by Traci Brulotte
  The Garden Courte staff has helped my sister make the transition so beautifully. The staff's encouragement, dedication to fun activities that have catered to her interests and support over the past nine months have helped my sister thrive and adjust. I love to see her smiling in the Sagely emails that update me on her daily activities 7 days a week. A recent visit showed me how engaged she is with others and her willingness to be involved. It takes a village and I am so grateful for Garden Courte!
• November 2022 by Gretchen Rahn
  My husband’s dementia required we find a safe and secure memory care environment for him. Of those we evaluated in Olympia, only the people at Garden Courte took the time to understand his situation and the needs of our entire family. With this background, an individual care plan was designed for him. The goal was for my husband to comfortably live out the rest of his days there.Initially he spent 2-3 days a week in their daycare program adjusting to the Garden Courte experience. While he was there I received some much needed respite. When the time came, he easily moved in becoming a full time resident.At Garden Courte my husband thrived and was much more active than he would have been at home. It is an environment specifically designed to meet the needs of people with dementia.Garden Courte provides many activities for its residents. These include excursions, music programs, scenic drives, holiday events and a wide variety of crafts. Family members are always welcomed to join the activities. Through his participation my husband made a great many friends of both residents and staff. He was a well loved member of the community.Everything wasn’t always perfect at Garden Courte. But whenever there was a problem I was able get together with the staff, determine the cause and find the best solution possible.The last six years of my husband’s life were spent at Garden Courte in their safe secure environment. He was happy and content and constantly received great care and kindness This was especially important during his final days.The most unexpected benefit of our Garden Courte Memory Care experience was that while they were taking care of my husband’s basic needs that allowed him and I the freedom to be a loving caring couple once again. A true blessing.
• November 2022 by Molly Walsh
  This is a wonderful memory care facility. My grandma had a super rapid decline (from living in her home to in this facility in two weeks) and Garden Court was super helpful in transitioning her to the memory care lifestyle.After a full day visiting my grandma at the hospital and talking to the social worker, it was determined that only two places would consider taking my grandmother, who was incontinent, wheelchair bound and showing signs of severe dementia (and was diagnosed with terminal cancer). Garden Court was the first recommendation and across the street from the hospital, so my family and I decided to stop by after the hospital visit (and after business hours) to just check out the place and see if we could make an appointment to talk to them. To our surprise, we were able to meet with the admissions people and get a tour of the facility and they got the ball rolling on possibly getting my grandmother transitioned that night.They were very upfront on the scope of care they provided, who thrived in their facility, and how they determined the level of care. They were able to determine the proper amount of care for my grandmother and admit her when almost no one else would and my family is very grateful for that.Now, my grandmother has been at the facility for about two weeks and she is getting the around the clock care she needs and has many social opportunities and activities that she never had while living at home. The staff is very attentive and they all seem to really care about the residents here. I highly recommend this place for anyone who needs to place their loved one in memory care.PS In response to DL Reeves' review: they do like their residents to be on proper medication so that they have the best quality of life and especially if they exhibit behaviors that are dangerous to the staff or other patients.Edit: I just wanted to thank Garden Court for their kind response. I also wanted to briefly finish out my grandmother’s story. My grandmother lived out her days at Garden Court, and was a resident for about four months after her initial admission. My parents and I visited her pretty much every day and it was wonderful to see her with a little schedule every day of different meals and activities. Garden Court was able to help my grandmother live out the rest of her days with the best life possible. Along the way, we were also able to get to know some familiar faces of other residents and staff members, and it really started to feel like a little community while visiting.When it came time for my grandmother to pass in the August of 2018, Garden Court was very helpful in keeping her comfortable and out as much pain as possible. They helped with the coordination of my grandmother’s end of life care at a very stressful time. They were also able to accommodate my family so that at least one of us could be at her bedside 24/7 in her last few days. Because of that she was able to pass with family by her side. My family is grateful to Garden Court for providing support and wonderful care for my grandmother at the end of her life. It made a huge difference during a very uncertain time.
• November 2022 by Sheila Ryan
  The Wires & Wood duo brings live country music to Garden Courte on a regular basis. This is a favorite place for us to play music because of the positive and caring atmosphere among staff and residents. The community is exceptional; residents are engaged and happy. We love playing our music here as much as we love the residents. Ursula and the entire staff are to be commended.
• November 2022 by Rabbit Gabbert
  This facility was a disaster for my mom. We relocated her after only two months. I think the higher functioning side of GC is great, but the other side for more intensive care was beyond awful. They moved my mom from one side to the other, placing her in a storage room without our knowledge (multiple covid lockdowns prevented visits) she was alone, without personal items, no water, no assistance eating, lost her wedding ring ( she had it on only because it was too tight to remove) She lost nearly 25 lbs while in their ‘care’. Drastically under staffed. We found massive bruises from being transferred inappropriately. She fell, bouncing off an inner spring mattress placed by her bed to ‘protect her’ She had a head wound that was not attended to properly. I can’t say enough about how awful our experience was. Beware
• November 2022 by Kim Murillo
  My mother is being held here against her will at the tune of over 7,400 a month. But I was told she gets three meals square meals a day and to live with the fact that other people are taking care of her. I have not seen her since marched due to the executive director and the guardian and her attorney colluding to keep my mother. They've lied in court I've complained to the corporation and they allowed me to get arrested versus letting me bring my mother home to take care of her. Corruption to the core. This is happening to me it's happening to others and not operating in a silo
• November 2022 by kayla burgess
  We just moved my grandma in last weekend and so far it has been a living nightmare. We brought my grandma to my house for the holiday and we told multiple people including the med techs to have her meds ready. We call the day of pick up and no one passed along the message to get her medication ready. We pick grandma up and head home, come to find out we only received 1/3 of her medications and that all of her congestive heart failure medications where missing. Call the facility and they say they will look into it. We call grandmas old facility and old pharmacy and find out that her medication was delivered there and the pharmacy said they would fill her medication to the end of the month. I drove all the way from puyallup to Chehalis and then Olympia to get my grandmas pain medication. Get to garden courte and they gave me 5 pain meds that she takes three times a day and say that will last for five days. Im beyond disappointed in garden courte and wish I could move her already. I will be filling a report on the facility and seeing what our options are. There is a really nice caregiver we met named Kelly but besides that it's been hell.
• November 2021 by Gabbi Ostenson
  I was interviewed at this facility and hired in the interview, I filled out my background check during this time on a Friday, called three different times the following week to check on said background check and each time was told they are “still waiting”. I’ve worked in healthcare for years at many different facilities and it has never taken a background check so long to come back. So I stopped calling and waited for a phone call I never received and got a different job. I was unemployed two months before this interview and in the interview the person said something along the lines of “this is my first supervisor position ever” and it seemed like he didn’t have anything together. I was very disappointed as this seemed like it would’ve been an excellent facility to work for. Hopefully in the future the same thing will not happen to prospective employees.....especially during a global pandemic when many people are just simply trying to find work.
• November 2019 by Trisha Shipp
  Proud to be able to work at this amazing Community! The teamwork that goes on in this building is unlike any other community I have worked for! From the great food, to the amazing activity department, to the dedicated nursing department, you will not find a more loving place to put your love one!
• November 2019 by Mark Holly
  My Wife spent the last two years as a Resident at the Garden Courte Memory Care facility in Olympia, Washington. All the Garden Courte Staff Members provided her the best care possible to support her on her Dementia related journey. This includes the Caregivers, LPN's, Medical, Vibrant Life, Dietary Preparation, Front Office, Housekeeping, Maintenance and the entire Management Team. Everyone performed their duties in an effective, coordinated and outstanding manner.I was blessed to be lead to Garden Courte during my review, evaluation and selection of the Memory Care facility that would best meet my wife's needs as she continued on her Dementia journey. Garden Courte became her new home with a new and loving extended family who were there for her each day to support her needs. That unconditional support for my Wife was also extended to me ... her Husband. They also helped me through many difficult times over the last two years.
• November 2018 by Double Ought
  Denied my mother entry because she exhibits standard dementia symptoms and behavior but bills itself as a memory care facility. Their method of "care" seems to center on the use of drugs to make residents more docile. The business is more interested in your money then the delivery of care to those that need it most.
• November 2018 by Sienna Napoleon
  This place is awful. Please read through and please do not trust your loved one in this facility. The staff was very rude to the residents. They treat them with such an amount of disrespect and disregard. I heard one of the LPN'S (licensed practical nurse) tell a caregiver "oh just ignore her" in regards to a resident who was asking for more coffee. Another resident had asked the same caregiver for something, I couldn't hear what, and the caregiver walked away from her. The resident asked "well aren't you going to get something for me?" And the caregiver laughed at her and responded "probably not." I have never witnessed such a high amount of neglect in this home. I used a restroom in the hall way and there were feces all over the place. Almost all the caregivers had very negative attitudes when talking to the residents and the entire place amelles AWFUL. The residents bathrooms in their rooms are disgusting and the staff neglected to take their trash or laundry which is always overflowing. I plan to contact adult protective services and any other agency that can do something about this. Places like this should not be aloalloto operate this way. The staff is highly neglectful and some are even verbally abusive to the residents. Please, please, please whatever you do DO NOT trust your loved one here, I know their price may be less than other places but remember you get what you pay for and this place is sure to be more harm than good. Your money will be wasted to these undeserving people to treat your loved one terribly. This should not even be an option.