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July 2024 by Tanya Mercier
I have a 2017 Subaru Crosstrek and the folks at Eddies do a great job keeping it in roadworthy shape. They have always gotten me in quickly, completed the work in a day, and have had the best price in my area. Austin is also great to talk to about what needs to be done and is respectful.
7/10/24 Update: Once again Eddies to the rescue! My AC went out and they got me in quick. Now I have abundant and glorious car AC.
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June 2024 by Kyle Sanchez
If you take your car here do not let Austin be your technician. He will:
1) Misdiagnose the issue (told me it was a clogged cat. I questioned that because the cat was replaced less than 2 years ago. He offered to look at the cat to ID what caused it to clog so early. This was important to me learning if it was a bad cat or if my engine was the problem. I asked for a quote on that and received $200 to $300 as the cost. This is the only quote i was provided.)
2) Complete work without providing a quote (turns out it was bad O2 sensors and the cat was not clogged. Instead of calling me with that update and providing a quote, he did the work and wanted to charge me $986.)
Which leads to number three.
3) Austin will lie about pricing. When I questioned how $300 became $986 he relayed that was with the $75 discount and O2 sensors run 300 or 400 a piece.
I informed the business that what was done is illegal and they cannot charge me more than 10% of what was qouted nor should they be doing work more than $100 without providing a qoute. When the other technician, Sean, called me to work this out he relayed not seeing the $75 discount applied.
While the bill did decrease after pushing back, Austin deceptively said the final bill reflected 4 hours of work, one hour of initial diagnostics and the 3 hours I'd agreed to.....leaving out their rate is $150 an hour, not $100 an hour.
I did not agree to $600 worth of diagnostic services. I agreed to $200 to $300 worth of diagnostics to learn why the cat was clogged, which turns out was absolutely unnecessary had Austin looked at the O2 sensors in the first place as part of initial diagnostics.
Sean was great to work with. Austin exemplifies your mechanic worst nightmare.
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April 2024 by Wesley Nygren
Prompt and done right
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November 2023 by Sarah Hazlewood
I took my Subaru Forester in July 2023.They replace a head gasket and forgot to put oil in afterwards. Jiffy lube got it done and made notes for me.They also replaced the driver side control arm but did not put all of the bolt in afterwards.Now I have frame damage and a bent control arm. It will have to go to a collision center to be fixed.Les Swabs- said I was quite lucky nothing bad happened and said legal recourse is suggested.
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September 2023 by Brian Neir
Great service. Any time that I have needed help with my Legacy they have been the place to go.
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September 2023 by Benny Eichler
Brought in a 2001 Outback for an engine swap and cv axle replacement. Had to wait longer than was quoted, then found out the one of jobs wasn’t relayed to the tech so came to pick it up two weeks later than promised and it was done. It was finished over the weekend. Thank you, that was awesome. Then to find out the working AC was no longer working and fasteners/clamps were missing from the engine swap. Back to the store to fix those issues. Long story short. Finally everything is resolved, good price, good work, at the end they made it right through explanation of what went wrong and price. I appreciate the work they did.
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September 2023 by shaun kennedy
Customer service are understanding and try and help out everyone out
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August 2023 by Bethe Eileen
Brought in a 2001 Outback for an engine swap and cv axle replacement. Had to wait longer than was quoted, then found out the one of jobs wasn’t relayed to the tech so came to pick it up two weeks later than promised and it was done. It was finished over the weekend. Thank you, that was awesome. Then to find out the working AC was no longer working and fasteners/clamps were missing from the engine swap. Back to the store to fix those issues. Long story short. Finally everything is resolved, good price, good work, at the end they made it right through explanation of what went wrong and price. I appreciate the work they did.Services: Auto A/C recharge
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July 2023 by PNW Affordable Auto
Hard working and honest people working there. I take all of my vehicles to them and refer all of my customers to them as well.
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May 2023 by Amy Turover
Basically if you hate someone. Send them here.There is no Eddie. Someone took it over. I was very clear about what was happening. Nope I ended up with a whole lot of work that wasn't even related to the problem because it came right back. They have very few bodies working there so good luck having timely service. In short, there are many ought local options just head over to one them instead and save your time and money.Services: Steering & suspension repair
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March 2023 by amanda Stockton
These guys and gals are so helpful, kind, and amazing! They really knocked it out of the park with my Kia, and when needed, I'll be bringing all my future vehicles to them for help! So grateful for their amazing service, patience and compassion. Just totally awesome folks, thanks y'all!
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November 2022 by Maslah Tabit
The team they have are honest, friendly and hard working. I do all my business with them and will always continue to refer people to them.Services: Vehicle Inspection
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September 2022 by Jon Calcara
Great service
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September 2022 by Mila Eagans
Really helpful and great customer service!
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September 2022 by Chris White
Owner is retiring and is not taking new customers.
