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March 2024 by Charles G.
Never buy a product here if you aren't 10000% that you'll like it because apparently they can sell pre workout and protein powder but if you don't like it they WILL NOT exchange or refund ANYTHING. It's ok, lesson learned. Go elsewhere One girl asked another girl who also wasn't sure but told me no anyway.
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January 2024 by BeaterWRX
Another store that ruins the customer experience to try and stop shoplifting. Of course the shoplifting continues and these pointless measures just harass paying customers as a form of collective punishment towards humans who have the nerve to enter their store. Since they are so threatened by customers I will just not be one anymore.
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January 2024 by Mark Jewel
Big store store with a lot of options, but their signage is small making hard to know where you should look. Went to buy hiking boots and I think they had a lot of options but only 5 boots were on display and only one had a price on it.Frustrating
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December 2023 by Kathleen Miller
Very friendly staff and so much stuff I want!
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November 2023 by Kevin VanDriel
Good folks work here. They’re caring and smiley.
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September 2023 by Wendy Thomas
While I love a lot of Ducks items, I tried to return a couple items and thought I had the receipt which I did not! They wanted to give me $2 per item for 3 items which I paid well over $300 the tags were on the items! They do not look up purchase with your debit card. The checker gal was less than useful! Buyer beware
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September 2023 by r sadlier
Found the tailgate bbq online i was looking for and checked stock with three available. Arrived a few hours later and could not find it. A nice girl looked around for 20 minutes and they were no where to be found. Finally she said I show 3 are here too and I saw them earlier and we can’t find them. You could go to Issaquah they show two….what a waste of time. Amazon will deliver tomorrow. Good luck staying in business, i for one won’t be back.
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June 2023 by Sommer D.
Just got done with the gym and had to go return a pair of shoes so I decided to do a little browsing. As I was browsing, a girl came up to me three times asking me if I was finding everything OK within 30 minutes I'm sorry just because I look a little rugged because I just got done with the gym. There's no need to approach me three times within the 30 minutes to make sure I was finding everything OK You really made me feel as if I was doing something wrong and that is not OK. And because of the situation, I will probably never go back into your store.
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June 2023 by Krystal Pierce
Victoria and the Manager Kimberly went above and beyond to ensure that I got the kayak I went in to purchase. Very friendly and respectful. Kudos to them!
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June 2023 by Karna Grenon Brooner
Purchased two pairs of Brooks for $306 less then two months ago. One pair has a defect, the rubber on the back of one shoe has come unsealed. They will not return or replace. Won’t be purchasing shoes from them anymore.
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May 2023 by Original_Jonny_Rob
I have to give credit where credit is due. Dylan Irwin in the shoe department impressed me with his customer service and people skills like I've never seen before. I was an Operations Manager for a lot of years and have been in customer service in corporate my whole career. So it's safe to say I know customer service. His attentiveness and the care he shows with absolute kindness to his customers blew my mind. Dylan is the kind of employee I would look for and hire. Thank you Dylan, you're appreciated more than you know ?
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May 2023 by Jennifer Wiggins (Jenn.)
Received a greeting upon entering the store it was was warm and friendly store was cleaned and stocked
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March 2023 by Won A.
Great sports store. Found a great deal on boxing equipment on their website, got a new customer coupon and was able to pick up my order several hours later. The staff even offered to help me carry it to out to my car. The store itself was busy, but tidy and clean. I'll be back to shop here again.
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January 2023 by Rose O
All staff at this store are so wonderful! Customer service is first priority here. Dylan and Evan especially helped this senior lady with a tiny mixup on my order and went above and beyond to make it right. They even gave me a gift card for the items that were out of stock, “to make up for my inconvenience “. I was so happy they did this, but it was unexpected amazing customer service.My granddaughter worked at this Olympia store back in 2020, and I know she always gave the same high level of service, so I was happy the staff still offer that now. Thank you both so much for the help and kindness, and service above and beyond.
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January 2023 by Raymond Ahedo
Large selection of clothing and sporting goods. The theft problems in the area Mahrer it tough to try on a jacket comfortably but not impossible