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April 2024 by April Ferguson
Odd experience i ask to use the restroom which is locked and they tell me “you can use the portable outside” and i say “oh i am just trying to wash my hands” and she is like “go across the street and ask them”. I buy sanitizer and she like talks to me as if she wants me to leave . I start looking for snacks after I use the sanitizer and she like eye balls me like I am
Up to something . Completely awkward and cold feeling .
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January 2024 by Christine Connell
Don't stop here if you need a restroom as well as gas! Apparently it's too much trouble to maintain restrooms inside so there are unlighted, filthy portapotties outside by the parking lot. No hand sanitizer avail. $50 worth of gas doesn't even get you a 1st world bathroom anymore.
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December 2023 by J
The new owners and employees are just horrible. Incredibly rude and on their phones the entire time during check out. If you ask for any help they act so annoyed and are absolutely useless. I used to enjoy the little market but I avoid it completely now.
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December 2023 by J A
The new owners and employees are just horrible. Incredibly rude and on their phones the entire time during check out. If you ask for any help they act so annoyed and are absolutely useless. I used to enjoy the little market but I avoid it completely now.
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December 2023 by Jennifer J.
The new owners and employees are just horrible. Incredibly rude and on their phones the entire time during check out. If you ask for any help they act so annoyed and are absolutely useless. I used to enjoy the little market but I avoid it completely now.
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May 2023 by james meyers
I don't know how they stay in business with gas prices Literally a dollar more than the gas station right next door to them
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February 2023 by Mike Cambern
I have been coming here weekly for the last 20 years. The new employees that have taken over this store have zero care for their customers. They are always on their phones, never say hello, never say thank you and literally throw your coin change at you across the counter. My employees and I will never come here again and I advise others to not go there as well. It's a shame what has happened to this place
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September 2022 by Larysa Plostak
Worst gas station ever. They have a restroom but won't let the customers use it. Instead they send everyone to a ditry honey bucket with flies and no sanitizer.
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August 2022 by Dale
Gas prices don't match the sign, usually 10 cents higher. Fuel prices are the highest in the area, by alot. When does that trading post open back up? They had great prices and service.
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January 2022 by Natalie Dean
I have lived out in this area for years and have been coming to this gas station and market on occasion since. Since Covid began, they shut down their interior restroom and have had porta potty’s set up outside for customer use. Today, I stopped to use one and was taken aback by its condition. The men’s urinal had about 6 inches of pee backed up in it. The other porta potty was filthy and had no toilet paper. I went inside and asked if I could use their inside restroom since the porta potty‘s were so, so awful. The cash register attendant simply stared at me, blank faced and shook his head no. I’ve noticed a severe decline in the personability of their staff. I was stunned, not so much by the fact that they couldn’t open up their restroom (OK, another stringent and illogical policy), but by the mere lack of friendliness and customer service. Smile! You can absolutely see it through a mask. Open your mouth and speak to people. You can hear it through a mask.
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July 2021 by Lloyd Graving
Fast, polite and we'll priced
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May 2021 by Jody A.
I have shopped here since I was a kid, as I recall it was Pat's Prairie Market, when we would drive from afar to go to our rural property here. Now I have lived here for almost twenty years, and have never, ever had a complaint about Island Market. AND they have accommodated my health concerns 100% since the pandemic, bringing my mail and packages out to my car for over a year now so I didn't have to go inside. CERTAINLY customer service of the highest consideration. Tom is a great guy, working hard to provide the community with all that he can, and his efforts are greatly appreciated! (And I love Jessica, Charles and now Kyla too!)
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February 2021 by Sonja Silva
Good place
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December 2020 by Linda J.
Would get 5 stars but only a few of the employees are welcoming or nice. A girl named Katie is always friendly. A girl with short short hair is not. Not even a little. Does the short haired lady own the store? If so, that's a bad way to run your business lady. I do shop there but I try to time it when the blonde or Katie is working.
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November 2020 by Suzanne L.
My name is Suzanne and I moved to Steamboat a few years back, and try to shop here instead of Safeway for my short trips and etc. to help out local businesses. I hate to give this store such a bad review, but this is not because of the store itself. It is due to one employee specifically. I know her name, but I don't want to put it out because I care about the employees future employment. Starts with a K or C. Had hair pulled back in a pony, was darker in color. Anywho, this employee is always soo rude!!!!! I can't believe she still has a job there!!!!!! The way she talked to me, and the customer in front like we had no business there. The cutoff for me was one time a few weeks ago when I was shopping and she passed by me in the front area, and smelt of some smoke of the umm....ya that kind. Husband uses for sleep so I know the nature. Must of came in from a break of some sort but I watched her go behind the counter like nothing, really???? I created a Yelp account so I could hopefully get to the manager here, which I am guessing is the elderly man in the morning I have got my gas from. Defintely not trying to get this business in any trouble, but because of how rude I felt this employee was to me, I dont feel comfortable calling talking to any employees to leave a message, or letting the man in the morning know if he is the manager because other employees could here me noting my complaint. I need to know my privacy is kept 100% when I live so locally and do not have much options for shopping since Covid-19. How unsafe of this employee. The owner must not know, because I called to return an item once and they understood no problem. I have no doubt the manager is doing what they need to do. Very clean store, and always very well stocked. I am extremely disappointed in people like this letting a great business down. Almost every other employee has given me great service. Even tried a slice of pizza my step son brought home, and would say is excellent. Only thing I could add is wish this store had better employees otherwise than. I wont quit shopping here though, great store. The elderly man in the morning is very polite, and had another woman wait on me early one Sunday, short hair, she was very polite as well. Wish the paper was more consistent lately, not even at home. Sent the hubby in for a New York and was none. They told him they have been struggling to find a delivery carrier.
