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October 2023 by Maleka McDuff
DO NOT TAKE YOUR CAR HERE!!! I paid for them to inspect my car prior to purchase and they told me the breaks needed to be replaced. I got them to replace the breaks but the inspectors failed to tell me my car had been in SERIOUS crash and that the car had been re-painted when TWO WEEKS later my car was unusable and I took it elsewhere to become aware of the issues. I paid for “professionals” to inspect the car because I don’t know anything about car and I was still completely scammed by everyone at Bron automotive who I paid to prevent this.
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October 2023 by Tara Turner
Finally... an automotive shop that I trust. As a female, who knows minimal about cars, I fully trust these guys and Kevin who manages the front desk, is an absolute delight! The work theyve done on both mine and my boyfriends cars has been perfect and they've never recommended more than what's needed. Also.. They just moved into their new space (pics attached) and it's set up if you need to hang out for awhile. Fancy keurig, workspace with outlets, cozy chairs, and remodeled bathroom.All in all - go to this place!
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October 2023 by Bill K.
Using Bron's online contact form, I've sent 3 contact forms, over the past 3 weeks, inquiring about Bron's expertise and experience with a BMW M6 with a Dinan package. I also asked about their experience in servicing and maintaining a '92 BMW 535i and a Ford F-150. After two no responses, and before sending the third contact form, I called Bron's; the voice mail stated that they would call me at their convenience. Because I never received a response to my 2 earlier contact form submissions, I decided not to leave a message (because they probably would not return my call) but instead sent a 3 contact form to Bron's.I have never received a reply to 3 contact forms submitted to Bron's through the company's web site. I'm of the opinion that Bron's has no interest in responding to new customers. Their lack of responsiveness leads me to question how anyone can even contact Bron's to schedule an appointment. Bron's lack of responsiveness and lack of professionalism necessitates a rating of a negative 5 stars if that were possible; but, alas, I am limited to a single star rating.
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October 2023 by Marie Teboe
Front desk personnel was friendly and helpful. Comfortable waiting room with no loud distracting TV. Keurig coffee and tea maker was nice touch. Restroom was clean and well stocked. Work performed was well done, reasonable and timely. Left as a happy customer and will use again even though the location is far from home.
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September 2023 by Teresa Cornelius
They did everything they said they would do amazing. Quoted me the price they were right on the money. They are my shop for my diesel truck. I will take it nowhere else.
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September 2023 by vast
If you're looking for a fair price, quality work, and honest people, Bron's is the spot to take your ride.
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August 2023 by Myra Karine (Mai)
I am SO GRATEFUL for the guys at Bron's! I was on a road trip and staying in Olympia over the weekend...unfortunately Bron's isn't open the weekend (everybody needs a day off) so I took it in first thing Monday, after pushing my travel reservations by a day and hoping I didn't need to push it more. I'd taken the car to Meineke on Saturday and they'd been very helpful, said it was a fuel leak, but they were unable to find the cause of the leak. At Bron's, I didn't have an appointment and when I said 'fuel leak on Mercedes Diesel' they got an 'oh no' look in their eyes. But they said they could squeeze me in, at least for the diagnostic. Two hours later, they called and not only had they FOUND the darn fuel leak, they'd FIXED it! I shake my fist at hard-to-find O-rings, but I shout my praise at the Bron's mechanics. We were able to drive off that evening with a car in perfect working condition. YAY!Service: Auto maintenance
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August 2023 by Seth Clayton
We (family of 4) were on the road and needed a u-joint replaced. All the shops in the area were booked out. No one was willing to help us until I contacted Bron's. While it was inconvenient for them due to their move to a new location they took the time to take care of us and get us back on the road. If I lived in the Olympia area they would be my go to for automotive repairs and maintenance.
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May 2023 by Bobbe M.
Lenny and others at Bron are top notch mechanics and helpful as can be. I had a major issue today and needed my car tomorrow to get to Seattle for the Mariners game. They stopped what they were doing, assessed the situation, ordered the part and fixed it sending me on my way. I love these guys.
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May 2023 by Colleen R.
This is the second time we have used Bron's and it definitely won't be the last. They gave accurate information on the A/C problem, fixed it and saved us over $1000! They are professional and very knowledgeable. Bron's Automotive is where we will go from now on!Service: Air conditioning
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May 2023 by Derek Pounds
Excellent service, they helped me identify the cause of the problem and proactively took pictures so I could get a refund from the last place that did maintenance and caused the problem.Service: General repairs & maintenance
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May 2023 by Ian B.
My VW van had the catalytic converter ripped out and the damage to the surrounding systems was severe. Bron's has a relationship with a custom exhaust vendor that was able to mend those parts before the converter was installed. They also found some other needs and provided excellent pricing and service. Thank you Lennie.
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April 2023 by Andrew Carey
Making appt was quick, easy. Service was done well and quickly. Notified by text when my car was ready. Free car wash. Can't ask for more.Services: General repairs & maintenance
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April 2023 by Michael Tonkel
Had a lot of work I needed done on an older truck. Had it on good authority that Brons is a solid place, and the folk at Brons live up to that expectation. I'm happy with the work, with how long it took, with the service. I'm just happy all round with the shop and the staff. Had a minor issue with a part that busted during the work, but they are making it right.
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April 2023 by Roger Horn
I was told I needed a 72,000 miles review. Was too soon since I had a maintenance not long ago. Please discuss with Lenny about it. He knows.Services: Oil change
