Bicycle Shops in Olympia, WA

“I had a really great experience. The staff was very helpful in diagnosing, sourcing parts and getting our bikes all tuned up. They really listened to all my concerns and even though it didn't appear they were writing everything down, when they called back with the details they covered everything I had asked about. Top notch team!We purchased 2 E-bikes from Bike Tech in 2019 and we will continue to use them.”

“These folks are awesome. Made a foolish mistake swapping out brake pads and they saved my butt with a quick, quality fix. They also talked me through maintenance tips moving forward and had other helpful recommendations. Solid prices too, just a great experience. Looks like the fix will last a long time but looking forward to my next visit. Thank you!”

“Customer service legit is a 5 star. Knowledgeable for real. I ain’t a “legit biker”, but I got the best advice for the items that I needed. Bike repair is quick and efficient and sometimes they’ll hook u up. First time here and it was great! Priority is SAFETY for them too for you and your bike. JEFF is the MAN if u want to talk to someone about anything for your bike. Whatever sort of biking ur into… Thanks Jeff u the man! ??”

“The team at TREK OLY WEST are CHAMPIONS! Last weekend I came down from Vancouver Island Canada to visit with my best friend to go MTB trail riding. We set out for a ride disassembling our bikes to fit into our truck and we incidentally left the front axle pin out on top of the truck bed tonneau cover and drove off. Later in our drive, we noticed it was missing and we didn't put the quick-release axle back into the fork! We backtracked and tried to locate it and after a few runs back and forth figured it was a loss. We drove into town with hopes that the nearest bike shop would be able to help.We walked into your shop asking if you had a replacement and your team went to look through the shop to find no spares or new stock replacement options and offered to special order one. Our shoulders dropped and our ride was over at that moment and the tech at the counter asked, “ where we're you going to ride?” “Mima Falls”, we said.He brightened up and had a solution, he suggested that we order the axle now and he would take a matching axle off one of the showroom bikes allowing us to take the sacrificed part now so we can go get a few laps in for what sunlight we have left in the day.We were gobsmacked by the generosity and benevolence bestowed on us by your crew where not only did they exceed our expectations. They saved the f-ing day.We rode into the night with headlamps and a few days later found that someone placed the found axle on a mailbox near where we lost it and we now have a spare that holds so much meaning and will be a totem for us to reflect upon where your team helped us.”