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August 2024 by The Headdog
I have nothing but good things to say about Ben’s Automotive. Ted has always treated me with respect and offers thorough explanations to anything I might not understand; No stereo-typing because I’m a woman. I am happy to be a customer and even happier that his pricing is fair.
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August 2024 by Steven Schaus
Ted was excellent, the job was done on time and no surprises, I scheduled another time with them in Sept! Definitely recommend and fair prices
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July 2024 by Matthew Pauley
Have been back 3 times with different vehicles over the last 5 years. TED and the team have been amazing.
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May 2024 by Robert Shahon
Great place but have to book ahead as they are usually busy
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May 2024 by Emily Scafe
Very weird experience there today. Brought my car in for an oil change and thought the total seemed a bit high. After I paid, the guy mentioned they replaced the cabin air filter. I have never had a shop replace the cabin filter with an oil change without asking first. He claimed it was really dirty, however, I just changed the filter 5,000 miles ago. On top of it, I already had an extra cabin filter I was going to put in because I had it on hand. When I asked why they replaced it without asking his reply was "oops". The more I think about it the whole situation was just so weird and even though it was a minor amount of money, we won't be trusting this shop again. I hate to leave a bad review but "oops" isn't how you address doing unauthorized work on a car.
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May 2024 by Jason Hildreth
I take all of my cars to Ted and his crew. Honest, friendly, and fair prices.
I have a niche car that they could not get a part for locally. Ted told me places I could search online for the part I needed. Found the part used on Ebay from a seller in Lithuania. Three months later the part arrived and Ben's installed it.
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May 2024 by Aaron Council (gyges3d)
Honesty and quality come to mind.
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May 2024 by James Stanger
No better place in the Olympia, Lacey, and Tumwater than Ben's Automotive. Friendly, talented, and thorough. Great troubleshooters. They're the best.
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March 2024 by Mark Miller
First time here and I couldn't be happier! Very fast, efficient and great prices. Bens went above and beyond and i cant thank them enough. Definitely a 5 plus star automotive shop! My truck drives like its new again.
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March 2024 by Mindy Noland
Great service, polite people, and very honest!
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March 2024 by zztophatzztophat
Car break, mechanic fix. Car going to break, mechanic fix before break. Many star.
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January 2024 by Kevin Budrevich-Ryan
Ben’s always takes great care of my cars! Ted always communicates clearly and explains what is happening, and the prices are reasonable. They are very quick too: I’ve only had to leave my car there overnight once. From a simple oil and filter change to a more complex diagnostic, Ben’s has always come through. I always recommend Ben’s when people need a mechanic!
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December 2023 by Rachel Konsella
Highly recommend.
Gave me a quote a few hundred less than other places in town. Was able to schedule to have work done a few days later. Was charged exactly what the quote was, and my problem solved.
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December 2023 by Kevin Young
Ben's has been taking care of my vehicles for years. Honest place that does great work at a fair price.
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September 2023 by Daylin Drake
Great guy to do business with up front and honest if you have a problem there quick reasonable and to the point iv even sat there when a costumer had a malfunction and he was fit in to get it re serviced
