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February 2024 by Sylvia Dedrich
Always friendly people and great deals st the Outlet
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December 2023 by Linda Z
The bath and body work at Capital Mall is where I do my shopping for candles and body spray. They have a large selection of body care and hand soaps, and candles.
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October 2023 by James Hubbard
Walked in with my wife and kid... there was a manager going through an employee's purse as they were leaving ensuring they didn't steal items before going on a break or leaving work.That is a toxic work environment if they do this. Wouldn't recommend shopping here. We simply apologized to the employee and turned around and left. If you can't trust your employees do not hire them. This shouldn't be okay. Terrible management / ownership policy.I'll take my business elsewhere and you should too!
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September 2023 by Draconis Milandis
Didn't even bother trying to shop after walking around the store obviously lost while the girl working ignored me while drinking her coffee. Was totally ignored, couldn't figure out what anything was due to packaging all looking exactly the same. Not good customer service.
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May 2023 by Frances Vargas
Really nice place. I was greeted promptly and the young lady knew her stuff. It's a little pricey so will be taking a coupon next time I go. Yes I will be returning even though I'm not a mall person.
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January 2023 by Serenity Feueropal
Closed on Friday, the 23rd! No signage posted as to why and no hours posted either. I don't understand. All I wanted was a cookie scented candle, and when I saw they were closed I ran instead to walmart, known for lower quality and got a mainstays candle instead.
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January 2023 by Melissa L
Always a great selection. Love that all the employees are eager to help in any way they can.
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December 2022 by Sandy Hillebrant
On December 1 I went in to buy my favorite holiday body spray as was quickly told by a worker that they had more manly scents in their men's section. I'm clearly female have a chest and everything and still got told I needed to be a manly man by staff..
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November 2022 by rick walker
Love the 3 for 3 sales, always enjoy the store.
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October 2022 by Amber Webster
My first time buying anything B&BW, I had a fun shopping spree. Employees were not pushy which I appreciate and dread going into stores because of it! I'm someone who likes to smell absolutely everything, going back and forth, taking my time lol. The lady who worked yesterday (9/19) at the checkout in the afternoon(Wish I had her name on the receipt) was a wonderful person. She was down to earth, helped me out with the app and scanning coupons. So thank you! I will be back again!
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May 2022 by Amanda Whichelo
Staff was very helpful and made sure we knew everything that was on sale.
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March 2022 by Sarah Haase
Tina gave us the best customer service, such a nice lady. Bath and body works never lets me down
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February 2022 by LeAnn Boling
Love this store. Found an amazing body spray and the staff were very helpful. It's very crowded in that store though. Could not get in with my stroller last time I tried to go.
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January 2022 by Amber Rose
When they have their twice a year sale; they don't have the same prices as their online store. Be aware of that. Its also hard to tell what's on sale and what's not. That's when I found out their in store and online prices aren't the same. Also, some of the things they have online aren't in store. Their products are great however, they may say not tested on animals but that doesn't mean they don't have animal products in them. So they aren't Vegan. Just FYI.
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January 2022 by Jamie Alonso
Great selection and sale. The employees were very helpful and kind.
