-
January 2024 by linda greenly
Quick. I always go early and get fast service.
-
January 2024 by Heather Herring
I stopped into the store to get some information on upgrading our phones and adding two more phones to our plan. The dark haired, bearded representative was visibly displeased with us coming in a half hour before the store closed. He encouraged us to leave because his safe was locked. When my partner asked me, why we keep giving them our business when we are treated so rudely when we come in. We were told to shop elsewhere.We are!
-
December 2023 by Cory Thomas
Cory and his team are excellent. If you are looking for a new phone come to this location!
-
December 2023 by Donna Gelinas
Wow, we had a problem at this store with ordering a phone to pick up at this store. Stopped in to pick it up after getting notification it was ready. The person working had a lot of people wanting his attention and was handling it well, we waited almost 45 minutes he could not find the phone said he would figure it out and contact us along with a $30 credit for the problem. That service is 5 star. Later the order was canceled at closing time, I called back the next morning to find out what happened the person I spoke with was very rude and hung up on me. Not sure what happened but they may need some more training.
-
October 2023 by brenda rodriguez
Alonso was very helpful best service everWill come again
-
October 2023 by ABDUL RAZZAKH
Excellent service. Solved all issues.
-
October 2023 by Tyler Gibbs
As someone in sales, the service I received while just trying to make sure whether I could come in to trade my device in was appalling. I was hung up on while trying to set a time up after work to come in and trade my device in. Just making sure I was going to be able to get what I was looking for. Kameron just said "you won't get much for your trade in", then hung up as I was asking when to come in and upgrade today before close. Crazy... I will go to another store.
-
October 2023 by Brett Black
Have been using this store years and have never been disappointed with the quality of customer service and knowledge of their staff. Have always recommended this store to my friends and family.
-
September 2023 by Brian Thom
Skyler helped save our vacation by canceling my lost (or stolen) phone and getting me on my way with new fully activated replacement. Very grateful!
-
September 2023 by Xxx
Worst customer service Ive ever exprienced was in that store. The reason Im leaving AT&T for another provider was this place. Save yourselfWent in for assistance and the associates did not try to help they just want u out the store so they can carry on doing nothing.
-
July 2023 by Paige D.
Came in to get our kid his first phone. The staff was helpful knowledgeable and went the extra mile for us. Happy parents, happy kid!
-
July 2023 by Brant Fitzgerald (he, him)
Heather the manager is possibly the most wonderful customer service people on the planet. Above and beyond is NORMAL for her and her crew. She takes care of issues personally that other stores would just refer you to a website or phone number. AT&T will continue to have my business as long as she is employed at this location.
-
May 2023 by Samantha H
Alex was super nice and super helpful with our upgrade. He wasn’t pushy but really kept us informed on how we could save money. My experience was easily the best and least stressful I’ve had at AT&T.
-
March 2023 by Cecelia DE casas-orcutt
I'm very happy with the help I received.
-
January 2023 by Josie
Heather is fantastic to work with. She takes her time to explain billing, upgrades, promotions and offers help to set up your phone. Even having to wait while she finished helping another customer, I was impressed with her patience as the customer was confused with the new device. Hands down, the best customer service I've ever received at a wireless company!
