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August 2024 by stacy may
If you are considering boarding your dog here, I urge you to run away from this establishment. I am hesitant to post bad reviews, but this place is dangerous and people should know. First off, the older lady at the front is rude (just like every other review will tell you), I could overlook this, but the treatment my dog received here was UNACCEPTABLE. We dropped off a perfectly healthy and happy lab and picked up an injured, limping, terrified, trembling dog covered in scratches, open sores and missing patches of fur. My sweet boy came home terrified of people, cowering from me when he got home, and became aggressive barking and growling at the vet which is a behavior he has NEVER displayed before. My heart is saddened. Please learn from my mistake and take your business elsewhere. Your fur baby is worth it ❤️
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July 2024 by Ryan Stuart
I'd give it 0 stars if I could. Lady at front desk came off as quite rude. Almost didn't leave dogs here because of that. Wish I would have followed my instincts there. When I picked them up. One of them was muzzled against our wishes. She is the sweetest thing and would not hurt a fly. Or older dog they let sit in his own urine and poop because they could not be bothered to pick him up and help him out. Do not bring your pets here, unless you don't care about them. I certainly never will again.
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June 2024 by Destiny Jensen
I couldn't ask for a better place to have taken my dog and 3 cats, multiple times!! The place is kept so clean and smells good Even! The owner genuinely cares and is very sweet, the ladies that work there really take pride in there job and kept me updated and there The greatest as well!! If I could give this place a million stars, I would in a heartbeat! I can't thankyou enough for taking such great care of my babies basically!!!! ? I will forever have my animals go here if needed!!! Thankyou again!!!!!!!
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June 2024 by Sarah Julie Metcalf Burton
Do not take your animals here !! Rude rude rude staff, the place was dirty…
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February 2024 by Gramma C.
In the past they have done a pretty good job, but this time they did a terrible job of the paw print that I paid $35 for. Of course, I did receive the ashes in a week.
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January 2024 by Ally Flores
DO NOT GO TO THIS PLACE IF YOU LOVE YOUR PET!!1 star because my dog is still alive.This place is terrible. We took our dog to the Olalla location during the week of Christmas and the elderly woman at the front desk was very unprofessional, angry, rude to my wife and her employees. She lied about the size of the space our dog would be in. When I called to check on our dog, more if the same... very rude " Your dog is just fine!" Before they even checked on her. And then they didn't even check with the correct person that was working with our dog, if anyone was. When we finally came back to Washington and picked up our dog, the woman was quote rude and short with us again, and was rude with the younger employees as well. I told them several times not to bathe our dog and the woman acted shocked. They took a very long time to bring out our dog and when she finally came out, her nose was bleeding.DO NOT GO TO THIS PLACE IF YOU LOVE YOUR PET!!
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January 2024 by Ally F.
DO NOT GO TO THIS PLACE IF YOU LOVE YOUR PET!! 1 star because my dog is still alive. This place is terrible. We took our dog to the Olalla location during the week of Christmas and the elderly woman at the front desk was very unprofessional, angry, rude to my wife and her employees. She lied about the size of the space our dog would be in. When I called to check on our dog, more if the same... very rude " Your dog is just fine!" Before they even checked on her. And then they didn't even check with the correct person that was working with our dog, if anyone was. When we finally came back to Washington and picked up our dog, the woman was quote rude and short with us again, and was rude with the younger employees as well. I told them several times not to bathe our dog and the woman acted shocked. They took a very long time to bring out our dog and when she finally came out, her nose was bleeding. DO NOT GO TO THIS PLACE IF YOU LOVE YOUR PET!!
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December 2023 by Jodi R.
They are amazing! My three dogs are always well cared for and loved. They also do an amazing job of grooming. It makes me feel good knowing that when I need to be away from my little pack that I don't have to worry about their care! I wish that I could give a thousand stars as with my review !
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November 2023 by Aaron
Ludicrously expensive. $2.5k for 3 weeks for 2 dogs. More expensive than a mortgage.
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November 2023 by Gary Selke
My dog hates to leave and come home!
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November 2023 by Josh L
They are super easy to work with in person.
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November 2023 by Stephen
Been bringing my pup to daycare here for about 3 years and she's always excited to be here. She's well cared for and is treated like family.
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November 2023 by Alan “Mongrol” Van Cleave
Max my dog loves the Peninsula Pet Lodge
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November 2023 by Daniel Ogawa
Awesome place to board your fur babies
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October 2023 by Kristina Blum
I’d like to start with the staff were very kind to me and from what I seen, my cats too.My problem is, they didn’t feed them the food I brought with them. I had brought 5 days worth of food for both of my cats and had given them instructions on when and how to feed them. None of that was done. As soon as I got home they both ate a full can of food, as if they didn’t eat at all while they were there. I did see dry food on the counter at the lodge for, what seemed to me, all of the cats. Unfortunately one of my cats has serious stomach problems and has been hospitalized several times before. I hope that doesn’t happen again. I should’ve listened to the reviews and steered clear of here.I’m not saying it’s not a good place but it’s definitely not right for me. If you have animals with specific needs, it would be in yours and your animals best interest to not stay here.
