-
November 2023 by Krystal P.
My mom passed away and I had a major back surgery where 1/2 of my spine was cut out from mid back all the way down so I had a lot of laundry. It took me, with help, 10 minutes or so past closing and the man that closes up and locks the doors was so kind and patient. I am still grateful and should have posted a review before now.. I only rate it 4/5 because some machines don't work, some of the ones that work eat your money or the coins get stuck easier than they should, and also because of how the place is not cleaned properly, or at all for some things. The trash is removed, floor swept hastily, and if something is spilled, it gets moped but the machines don't get cleaned or wiped down, the change machine doesn't get cleaned, the detergent vending machine isn't cleaned, and the folding tables and carts are not cleaned at all either. Very minimal is done for cleaning. Also, the prices are less at the other place I found and the dryers dry so slow here on top of them costing more per minute to dry. Honestly, I rated so high because they are kind and treated me with decency not knowing what I was going through instead of showing irritation I wasn't out of the building when operational hours were over... if it weren't for that, I'd vote much lower because it's so dirty, higher cost and machines are less efficient and are faster at the place that is cheaper... these things could easily be fixed to better protect and serve patrons. I'm immune compromised so I cannot use this facility, though it's right near where I live. Hoping to see these minor, yet ultimately important things to be done as they should be, in all honesty. I try not to judge because I don't know what THEY are going through!
-
October 2023 by John Clark
Owner and family are great people. Always friendly and helpful. Nice little facility.
-
June 2023 by Max O
Disgusting. Every machine was filthy. Several days/weeks of grime on every surface. Just watched someone walk in, and go back to their car to get disinfecting wipesIn response to the owner: Having to call a phone number when the whole place is neglected is not a real solution. But if you're reading this check out driers 10 & 11 they turn on but are both producing an error code. The driers also have burnt black crud accumulating in the seams between the baffles and the drum. There's no way that happened in just a week. Also, cleaning once a week is not acceptable, if you can't get someone in there daily to at least sweep, vacuum, PULL THE DRYER LINT and wipe things down you should not be in business. No wonder your driers left my clothes damp after over an hour.
-
September 2022 by John Niesen
Nice clean place. The owner was there closing up when I got in and let me start a load a bit past time and gave me some liquid detergent.
-
November 2021 by William Barr
Hardly any machines worked
-
October 2021 by sky Brad
Nice location, Clean, Active owner in and out frequently checking cleanliness of the business and the change machine operation. Also had time to stop and chat for a few min. Thanks for the good experience!!
-
September 2021 by C B
I don't know if ownership has changed or what has happened but this laundromat is filthy all the time now, I've come in 3 weeks in a row and nothing looks like it's been cleaned for at least that amount of time. Prices aren't too bad, but honestly for how disgusting the shelves and some of the machines are they should be charging less. No bathroom, no soap to wash your hands, no AC, definitely not very accommodating to their customers. I would go somewhere else if this wasn't right next to my place. Needs more upkeep bad.
-
August 2021 by Kyle Spurgeon
It took three and a half hours and multiple dryers, (only one, out of the five I tried worked) to do two loads of laundry. Not happy at all.
-
July 2021 by Shawn Zumwalt
Cheaper then anywhere else but need to do some maintenance on machines second time in a row dryers have not been heating up to dry on different machines
-
June 2021 by Bryan Levesque
Very happy to find a laundrymat that actually has quarters available for their customers. Thanks a lot! The owner was in twice on a 105* Monday afternoon making sure the change machine was full of quarters for his customers. The facilities themselves are pretty clean and the machines work. Can’t ask for more than that. We visited this place twice while on a 8 person, 10 night stay at Conconully State Park. The road into Conconully “Conconully Road” literally turns into Pine Street in Okanogan.FYI the sign says “Highlander Center” at the corner of Pine St. & 1st. Ave.
-
June 2021 by ShinyLove
I love this place! It's super clean, all the machines work, it's cheaper than any laundromat around, and the owner is super friendly and responsive. Too marks all around!
-
June 2021 by skylor Bradham
Nice location, Clean, Active owner in and out frequently checking cleanliness of the business and the change machine operation. Also had time to stop and chat for a few min. Thanks for the good experience!!
-
June 2021 by Melodee Andrews Batcheller
Very clean every time. Owner closely if needed.
-
June 2021 by Sean Smith
I like this laudromat. It's always clean and everything works.
-
June 2020 by C Mursick
We have been working hard the last year at fixing up and keeping the laundry mat as clean as possible for our existing customers and for our new set customers. We have put a lot of effort into the upkeep and to keep the cost low for our customers , we are the best prices for wash from the border to Wenatchee and if you have any issues please give us a call and we will help out any way we can
