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March 2023 by dennis jordan
Excellent customer service, polite and friendly. Never a problem with my orders. Text message inform me when they are ready!
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February 2023 by Steve C.
I've been going to Ocean Shores Pharmacy for over a dozen years. Since they moved to their new building there is no place to sit while waiting in line. (Try standing for a very long time with a bad back). They said their part of this building is an entirely different entity and where you have to stand and wait and wait and wait is not part of their Pharmacy. I guess it is part of a National Trend----Make it easier for the seller but more difficult for the customer. Irregardless, try to call and talk to someone there. Good luck with that. I call and after over six minutes waiting their auto system hangs up. They are apparently way understaffed. Not my fault. They just need to give much better service. I'd go to a different pharmacy in a heart beat if it wasn't so far to drive.
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January 2023 by Leslie T.
They are the only pharmacy in town, so customer service is not a priority. The line to pick up a prescription is always long and slow moving. It is not unusual to wait 15 minutes or more standing in line. While waiting in line, there is no place to sit. Some older people (like me) cannot stand for long periods of time. I would suggest a number system so you can still be helped in turn without having to just stand there. Or, even better, open up your drive thru window!! I also understand that there is a room that is meant to be a waiting area that is not open. I hope the pharmacy improves this problem.
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January 2023 by Lucid Lemon
Not bad as long as I call about my prescription before picking it up (as I'm informed I should be in the voice mail). I've heard complaints from fellow locals that they have to wait too long to speak to the pharmacy on the phone. There is the long voicemail greeter that is annoying to sit through every time I need to call, but whatever I don't care that much. Just a minor inconvenience. The placement and narrow line space is unfortunate. People often form their own line in an isle rather than the designated one.That said, I think Scott is great and everyone who works at the pharmacy has been very nice to me. I love Sunset Drug and the location with the pharmacy, but I can't say Ocean Shores Pharmacy is flawless. Needless to say, ultimately I'm grateful to get my prescription to meet my medical needs.People should also be informed that The Pharmcy is inside of Ocean Sunset Drug, but they are different businesses. The Sunset Drug phone number is solely for the retail/over the counter drug/wellness stuff. A clerk at Ocean Sunset drug isn't responsible for the pharmacy and a pharmacy tech behind the glass window isn't responsible for the clerk behind the counter by the door. Just thought some people might appreciate being notified, I've heard of some mishaps because of misinformation. ????
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December 2022 by Anon Hobbit
Coming Soon! sign on the drive-up window is a lie. It's been up for six months now. They have made no made progress since then. Still need permits, contractors to build something. Not sure what. An overhang? The only reason I switched my prescriptions here was because of the window. Caught covid standing in line with unmasked ladies coughing behind me. Thanks x10. Going back to my further away pharmacy that has a drive thru.
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November 2022 by Kim C.
Healthy shopping has a home!Vegan, Vegetarian, GF, Organic, Gifts, Holiday gifts, candy, & clothing, Dog Breed print socks & scarves, Camping items, Toys, Games, Giftwrap & Cards, and so very much more!!!Calvin was such a drear to answer all our questions, it was our first time in, we had many!Looking for Vegan, Vegetarian, GF, Organic?They have a row of doors filled with frozen, a cooler case of refrigerated, and pantry isles to wander up and down... you will find what you want here!We loved the isle of Dog Breed socks and scarves, Boxer, Lab... so many breeds to see.They have some nice comfortable Holiday clothing and everyday lounge/yoga slacks.I was happy to see they carry Blossom Beauty products!I am sure there are many things I am forgetting, you have to stop in to see everything for yourself!Private Consultation RoomPain/Cold/Allergy MedicationVitamins/Infant CareFirst Aid itemsSchool and Office SuppliesShower and Bath itemsCosmeticsHair CareShower and Bath ItemsOpen daily 8am-8pm121 E Chance A La Mer, Ocean Shores, Wa(360) 289-0145
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November 2022 by Tammy M.
I love the personalized service and the time and effort they have put in to get my prescriptions right they go above and beyond and I appreciate it
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November 2022 by Jason Bender
I like them, they are very patient with me! I just wish the delivery lady that retired still worked there.
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November 2022 by Keith P.
I have been going to OS Pharmacy for at least 5 years and it that time only once have they had my meds on time, This last time was the worst, now I admit I did not check to make sure all meds were for 9 days as I had requested, however I did on line do that, so one out of 6 meds was only a 30 day supply so I almost ran out when I realized what had happened. (I was luck I had built up a 3 week+ overstock on my part so when I did run out I got that med the day before. However they would not allow me to go back that few weeks to repellence my supply so in case of an emergency I could go for 3 weeks extra. I will be looking for a new Pharmacy in future. Too bad as they are right here in Ocean Shores Wa. I have never been to a Pharmacy in the last 25 years this poorly managed.
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October 2022 by Stacy B.
It was terrible. I just wanted a refill for my diabetes medication and they all stood around laughing at my fat. I was so embarrassed. Very mean people here. Unless they decide they like you. Then they will only gossip about you behind your back. My 4 year old still has bad dreams about the "evil prescription lady" who made weird and scary faces at him. I would look elsewhere for your Rx needs. If you have an emergency and get stuck going here, don't mention any other pharmacy. She will go bonkers and might attack. You have been warned. Good luck.
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October 2022 by just sayin’
The general disregard for clients is ongoing. And filling an Rx for an inhaler with one already opened (device was not closed or sealed in foil & the first-time user did not know better until getting a refill) & possibly used one. NO excuse, ever!
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October 2022 by Sheri C.
I have talked to the pharmacist when I got a bug bite and had a crazy itching reaction. He walked me over quickly to items to buy OTC. Have also gotten an ER refill here and had to only wait for 20 minutes when they were busy.
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September 2022 by James F.
I love this place! Everyone is so nice. The pharmacy is great and Rocky Rocks! The store was very clean. A very good experience.
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September 2021 by Corinne K.
THEY ARE SO RUDE !! THEY DO NOT ANSWER THE PHONE !! This pharmacy doesn't even have the right number listed online. We need another pharmacy for Ocean Shores.
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April 2021 by Joe P.
I'd mirror many of the other reviews about OSP. The lady behind the pharmacy counter seems to enjoy watching people struggle. Be prepared to pronounce eszopiclone. No matter she has your name, address, birthdate, there are three people behind you, and she knows it's a generic name for Lunesta. The woman behind the sales counter seems oblivious to customers. We stood at the checkout counter for minutes while she stocked something behind the counter no more than three feet away from us. We finally had to say, "excuse us?". Lastly, as others have mentioned, the tchotchke part of the store is pretty cool. They have a lot of fun Ocean Shores/beachy-related items and some good designer chocolates. I wish you great luck with the non-existent service and be prepared to pronounce atorvastatin, even though it's just Lipitor.