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August 2023 by Robin T.
So I drove 18 miles , 36 miles round trip to Walmart in Oak Harbor. I bought a machine that seals plastic bags while sucking the air out. Got home with the NEW food saver and it wouldn't work. The power light would not go on!! It's worthless. Is this because Walmart us selling it? Makes me think twice about buying stuff at Walmart. Is it substandard?
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June 2023 by Teresa O.
Since when was it acceptable for a "customer service employee" (as in meaning of the job) To blow you off, after paying for a service, having them prattle on about how someone didn't show for work, but "I'm the manager and had to be called in to cover said shift so, I'm not doing anymore than I have to" I placed a delivery order yesterday, 5/31/23 to be delivered today 6/1. Between 11-12 When I received the text that it had been delivered, I looked at the photo. Not My Porch. I think its Down the block? I promptly called customer service they transferred me to the delivery area. I got voicemail. I left a message pointing to order#, name and cell#. No one called me. I called them 4 times. By 4pm I was livid. I called corporate and they would have made sure I got my order today but, by that time (almost 5 hours later) my payment had already been processed. A refund and reorder was the only option. Now they have double the money for the next 7-10 business days and I wait Again! With crossed fingers maybe my order will show. After my call to corp. I tried the delivery dept. Again. No answer. I called the customer service desk, they again transferred me. You get the picture right? But,,, someone actually answered, I asked for the manager. This person said im the mgr. I told of my issue. I got a heavy sigh and heard someone didn't show up, so I got called in to cover. I realize days off are important but, what did this info have to do with my misdelivered groceries? And my subsequent recorder delivery? When a customer has been shuffled around from one "please hold" after another they are deservedly annoyed. I am not a *Karen, and if you want to say so? I can call you mother* because you made me that way! Understand this, without the customer? You wouldn't have a job. WE ARE YOUR PAYCHECK Grow up and do the job you were hired for, take some pride in yourself and your work. Life is long. People remember. Its your job, If you don't like it? Don't do it for a living. Everyone suffers, mostly you. (I worked in customer service most of my life)
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December 2022 by Tanis L.
Very tall ceilings, navigable aisles, and tall shelving make for sharpening detective/finding skills when looking for a particular item at this Walmart in Oak Harbor. My Grandma and I like to visit both when we are looking for something specific and when we are just in the mood to look around and see what they have. Offerings are numerous and varied. Employees are helpful and positively engage with the customers. Parking can be packed later in the day even though the lot is large.
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September 2021 by Jeremy D.
What happened at this Walmart? The grocery/food isle was super short. We needed groceries and we're able to walk all the isles in under 5 monitors looking for produce. It turns out, there isn't any. No produce, breads, meats, cheeses, etc. there is a Safeway a crossed the parking lot. If the idea was to NOT be in competition with Safeway, this Walmart nailed it. Seriously though, I've never left Walmart thinking, I'll go get groceries now that I've shopped at Walmart for groceries...
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August 2021 by Kathryn F.
I haven't had issues with them, but employees are nice the only thing I have issue is the long lines. It's crazy as hell only 2 registered open sometimes. Ughhhh but what do I expect it's Walmart lol. But I like coming here
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August 2021 by Don F.
Literally the slowest group of humans I've ever seen 'work'. I brought 2 tires/wheels in to have new tires put on. Simple job. Remove old tires, install new tires. Air them up. No balancing of the tires. No removal/installation from the vehicle. As a tire installer, the EASIEST job outside of just airing up a tire. A competent technician? 10 minutes per tire. A slower than average, but well meaning tech? 15 minutes per tire. These overpaid/underperforming 47 chromosome having dimwits? 45 minutes per tire. FORTY FIVE PER TIRE. now, it wouldn't have been so bad if this dude was just slow moving, but nope. I watched him spend 5 out of every 10 minutes on his phone. What was he doing? I don't know but it sure as hell wasn't mounting 2 tires.
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September 2020 by Cher H.
What can I say.....it's Walmart can't expect too much from this place. It's too crowded even with this pandemic going on there's no limit amount of people that they're allowing to go in! NO ONE was social distancing, but like I said it's Walmart. The cashier was such in a rush I wasn't even done putting my card away when she was already ringing up the next customer which was already coming close to me. That was EXTREMELY annoying! I hate going to Walmart, I avoid this place as much as I can.
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August 2020 by Bryan F.
Poor customer service. I was there to purchase a rifle. Last one on the shelf i even left work early to make the purchase. They did not have the proper personnel to complete the purchase. I kindly asked when they would be in. She said the following morning after 9am. I stated i could not make it there till noon and since i am here to make the purchase now why can you not hold them till i can come in.. i am a customer attempting to purchase a product form a store that is open on my time and that is the least you can do to accomidate me and if i am not there by noon you can feel free to release them. So i talked to the manager who said we can not hold it for you and said im sorry. I even asked how that is fair to me the customer she said it was my fault i cant be there early enough and she would not attempt to accomidate me and she understood it was not fair.. Mangement cant even accommodate a customer. Sad sad sad. Dont expect any type of customer accommodation from this store when they cant even remain staffed enough to run a store that is open to sale goods to a customer and wont accomidate the customer when he is moving his schedule to meet the stores convenience not the customers.
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October 2019 by Jade H.
The auto center is WACK We went to drop off the car today at noon and were told it'd take 4 hours because only one guy was working. We called to see if it was done at 5:30 and the guy said "Uh yeah its been done for awhile" thanks for letting us know you ding ding!!! Not to mention the auto center closed 5 minutes after we called and he gave us no time to get there and pick up the car so now we have to wait until TOMORROW to get the fucking car. Not to mention he smelled funky cheese
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June 2019 by TigerAl S.
Nice helpful staff and I got some good deals while I was in there just killing some time waiting for another appointment.
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April 2019 by P B.
Waited over 2 hours for their auto center employees to change 4 tires on the car in front of me, (who pulled in around me while I was inside paying for my tires.) I have never seen such slow service, when the manager told the tech he had 2 cars to change at 5:00 pm he replied "That sucks".. they all move incredibly slow..
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January 2019 by Heather's A.
I love my Walmart for their prices however I hate there animal care I see at least 10 dead fish every single time I go there They take horrible care of there betta's they Dye the water blue in the cup, don't feed them, and put them on the shelves like there a item! This upsets me a lot considering I am the fish and small animal lady! It upsets me but I still love this store because they have trendy clothes and a lot of good products! If you love animals ( fish ) because it hurts to see all the dead fish getting eaten! And they have some horrible small animal products such as 1 type of cage that is way too small, chinchilla dust that could kill a hamster! It just upset's me Some of the employees are not friendly at all! Even though some are most of them aren't!
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November 2018 by Rebecca S.
Sad. While the are some great employees for example, Tammy; the super sweet older woman in apparal; and the two workers that work in the parking lot with the carts, there are others who are the polar opposite. Store Manager, Lila Allen is such. She is condescending and lacks good people relations. Once, I was trying to decide between two Ipods she was helping me with. When I asked which one she would get it were her, she said "My opinion is irrelevant." Ice-cold she is. Today I spoke with her, interested in getting a price for a specific smart phone for one of my teens -- hopefully a Black Friday deal. She was so disrespectful careless with my business as a customer, she even called me sweetie -- in a very not sweet way. Needles to say, we purchased our teen's smartphone elsewhere. Amazon wanted our business more. : ) This stores overall ratings reflect her professionalism in part. Sad for Wal Mart though, the previous store manager was outstanding to deal with.
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November 2018 by Corinne G.
This is our local Walmart that we visit very often. They recently renovated the store which have made it much nicer and a lot more organized. Many upgrades have been made which has made the store much easier to navigate and shop at. Nearly every employee we have encountered here has been amazing! Especially the gentleman named Bert. He's an absolute joy to be around and has helped us countless times and is always so happy. We enjoy this Walmart, I hope one day they upgrade the food area. There isn't much option for grocery shopping at this store. You're very limited to options as there's only 3 or 4 actual food isles. Sucks especially since this is the only Walmart on the whole island. Great Walmart that I feel has great opportunity to expand into a Walmart superstore hopefully.
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July 2018 by Cherry D.
Beware of this Walmart. Took my car for an oil change and another customer somehow got my car keys. So I was without a car for almost 3 hours while my car keys were tracked down. I ended up having a anxiety attack- evaluated by paramedics and spoke to OHPD.
