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November 2023 by Kris McDonald
This was my second time using Mark's, and just as the first time, I was blown away by their friendliness, honesty and kindness. Love this place! Best repair shop around!
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November 2023 by Bonnie de Ru
Our family has been going to Mark’s Auto for over 10 years. We appreciate their honesty and professionalism.Services: General repairs & maintenance
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August 2023 by Shane B.
Engine light came on during a camping trip. Called right before they closed and they said to bring it in the next day. They were booked through the end of August, but were able to squeeze me in and get the parts to get my family and I on our way. I can't thank them enough for their help.
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July 2023 by Mike McGuffey
Fixed my dead ac core for 400 US, was 100% worth it! Ran ice cold until I totaled it
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June 2023 by Shean C.
I recently move to Oak Harbor and have both my 03 350z and 06 TL dropped off for maintenance. As an Avionics Tech and have my own repair shop in Florida, the services received was beyond crazy and mind blowing. I could've done it myself as I do every time but I don't have my tools here yet due to Military PCS. If I'm servicing a car and I'm change spark plug, and coil Plug and no other call to me the customer asking if they would love to have and oil change, Valve cover gasket change and do a 360 to see if other things need to be done. Paying for what I paid for isn't worth it for my Z and TL. Total Robbery if you ask me! The two stars is for the nice lady at the front desk who constantly asking what can she do for me etc.
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April 2023 by Andrew Hutchinson
Absolutely amazing service! Extremely recommend for any one! Fast and great service, cost efficient as well! Taking my business here for now on!Services: General repairs & maintenance
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April 2023 by Andrew H.
I have went to multiple repair shops in my day, and I would like to say this has been the best experience and customer service I have ever encountered. My truck has been sitting in my driveway for more than a year. Most places turned me down to work on it. Marks auto welcomed my truck. I told them no hurries to do any work on my truck so they can fit me in on their schedule on their own time it would be great. They were extremely fast at what they do. I was shocked getting that phone call saying my truck was ready for pickup. I had other issues with the truck before it stopped working. Marks auto opened the gates to help me out again. They are financially friendly and so highly recommended.
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March 2023 by Dwight R.
I took my car in with a oil leak, they diagnosed the problem accurately and fixed the problem. I will go back for any future car problems.
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February 2023 by Exxotic Breeze
Called this morning for an estimate and I’m not sure if the lady who answered the phone was having a bad day but she left her customer service hat at home. Rude for no reason.
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January 2023 by S Osburn
This is a fantastic mechanic shop. They were able to get my car fixed very quickly. The price was much more reasonable than the dealership is which were I usually take my car. The owner was very nice and communicated about what repairs were needed and the price. I really appreciate the amazing service I received and HIGHLY recommend this mechanic shop to everyone.
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August 2022 by Georgia Fremon
Such a kind and caring staff and they’re always patient and willing to explain what was done with the car. Thanks for a great experience!
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June 2022 by Meg V
So overwhelmed with gratitude to this place for saving me thousands! My daughter, who is 18, purchased a car from a private seller (she saved a few thousand and made her first big adult purchase!), and had immediate issues with it. We took it to Mark’s for diagnosis (they got us in right away). They called us the same afternoon we dropped it off to let us know the bad news- it seems we were sold an oil leaking piece of junk. Instead of charging us thousands to patch it up they chose ethics over making a few bucks. The front desk associate was incredibly kind and empathetic to our situation and the mechanic explained in depth the details of engine problems we were facing. We are so thankful and will bring all our vehicles to Mark’s in the future!Services: Auto engine diagnostic
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May 2022 by Alan Williams
Honest workers, really looking out for their customers. 10/10. I took my car in to inquire about getting an oil change, they got me scheduled a few days later, and promptly started working on my car when I arrived. After they'd put it up to start working one of the mechanics let me know that my oil pan is leaking and had me take a look for myself, showing me exactly what was wrong. They recommended I call a specific dealership off island to get it repaired since it was still under warranty. I made the appointment with the dealership, and long story short it was a leaking oil pan just as they'd said and I got it repaired from the dealership under the warranty. Mark's didn't charge me for anything for their evaluation before the oil change, simply lowered the car, handed me the keys, and told me to take care.I really appreciated the honesty at Mark's Auto Repair and plan to return to them for any future car needs I may have.Services: Auto engine diagnostic
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March 2022 by Matthew W.
Thank you to everyone at Marks auto repair, everyone that I came into contact with was kind and helpful. My story- I am from out of town staying in freeland for a couple months when I had a check engine light come on. It was a misfire and I needed to get it fixed asap. I called and asked around, multiple people suggested Marks Auto so I figured I would see if they could get me in on short notice. They ended up fitting me in and told me to have my truck towed and they would help me out. Here comes the greater service than the amazing scheduling and helping me figure out the problem. The tow truck guy dropped my truck off at a different location ( have no clue why still ) and the people at marks went out of their way to go and get it for me. When it came to servicing my truck- again service came out yet again honest and great. I was told what the problem was, easiest fix, cheapest to most expensive ways to fix and their honest opinion of the truck. I ended up getting the everything fixed because of the suggestions and cost breakdown. They saved me money and time ( which the time is more important to me ). When I picked up my truck, everyone was happy, kind and friendly. It was a nice feeling knowing I was taken care of and that they were honest hard working people. Thank you again to everyone at Marks Auto Repair. You guys truly are a great business and amazing people. Thank you
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January 2022 by Anita A.
I had to fix a minor repair for my car grill, it only took 30 min and $50, I was very satisfied with the price and time it took.
