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May 2023 by Chris K (Queen M)
Spent my money! Lots of it. Be prepared to go home with extra bags. The prices at the outlet store were amazing. The kate spade perfume smells amazing too. Try it while there.
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May 2023 by Christina K (Queen M)
Spent my money! Lots of it. Be prepared to go home with extra bags. The prices at the outlet store were amazing. The kate spade perfume smells amazing too. Try it while there.
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December 2022 by Selene
Staff was very attentive and patient even tough on a busy Black Friday sale
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August 2022 by ashley kaufman
Frustrating visit! Normally I really enjoy shopping here, as the workers are nice and the discounts are great. Today I was driving back to Seattle from out East and wanted to make a quick stop just for Kate Spade to see what they had. Checked online to make sure they were open, but got to the store at 2:20 and there was a paper sign saying it was closed from 2-3 for lunch and cleaning. I understand the need for both of those, but it was still disappointing to read when I walked up to the store.
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August 2022 by Susan Thacker
I live in Federal way and drive to North Bend to avoid the Auburn store. I was there today using a gift card picking up a bag they had placed on hold for me. The two ladies who were working were outstanding. The store was a little busy and the POS system was giving them difficulty. But they worked through it with out other customers being held up. They were awesome.
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July 2022 by Ashley Marie
Very friendly staff that go above and beyond. Store is clean and organized.
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June 2022 by Mariajose De Alva
The girls at this store are really friendly and helpful. This store in particular is my favorite because they always have great deals.
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May 2022 by Etel Ghoreishi
I look online to see what time stores open at the NB outlet. Today is Friday and they open at 10am. I get to the Kate Spade store at 10:05am. A woman opens the store for a service person. Won’t let me in because they open at 11. I told her the internet says they open at 10. She says: “Only on Fridays!” I said: “Today is Friday!” She casually replied: “well you’re going to have to wait because I’m not ready to open.” Another two shoppers arrive. I had to give them the bad news. Nobody cares these days?
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March 2022 by Kaitlyn W.
I purchased an in store Kate Spade backpack and wallet and received the wrong color bag that I had wanted. It's extremely frustrating to pay a pretty penny for something you did not intend buying and being 4 hours away it is not an easy exchange. Moving forward I hope staff can be more diligent when giving customers there purchased items.
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March 2022 by Hannah Fairbrook
I felt welcomed to be shopping in this store when most high end stores make me feel unwanted, thank you for helping me get exactly what I wanted. ?
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November 2021 by Rita Cressman
The deals are amazing!I budgeted for a gift for a friend and had money left over for a gift for me!!!!
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September 2021 by Gaby H
Customer service was fantastic! I forgot names but the two woman’s working on aug 31 we’re outstanding & really helped me out when finding the perfect purse! First time visiting & really happy with everything
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June 2021 by Kay
The girl helping me was very friendly. Helped me find exactly what I was looking for. Offered pieces to show me. Checked sale prices. I will be coming back.
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April 2021 by Jessica Parker-Correa
I got at the store at 1:30pm thinking the doors would be unlocked, I go to the door and try to open them but they are both locked. I got to a couple other stores because I see that their sign says we will be with you shortly, then as I come back at around 1:45pm then there’s a sign they will be closed at 2 pm for sanitation but the doors are still locked so the store doesn’t want customers 30 min before lunch or what gives?
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February 2021 by Casey Magedanz
My first time going to a Kate Spade store was a wonderful experience. The displays are beautiful, friendly employees and the manager Shere went above and beyond ensuring I was taken care of. I will definitely be returning.
