-
May 2024 by Ali Baig
I loved my experience here. They honored my claim and gave me store credit. I was missing receipt and was definitely past the return period. My jacket zipper broke on the 5th use and I just never got a chance to go back to the store in that time. The broken item was returned in like-new condition though. I highly recommend the store and signing up for rewards, that way you won't need receipt. Customer service took a while looking for a similar item in online inventory. Another rep showed me the exchange item I was looking for. They made my day for sure and I wont hesitate to return here.
-
March 2024 by Cody Berkey
Love their clothes outlets awesome
-
August 2023 by Mandy C
Large selection of products.
-
August 2023 by Lita Lemm
Great service always.
-
August 2023 by Rudi Drechsler
As always during our visits, very nice ??❗Best prices and very friendly staff.
-
August 2023 by Angela Allison
Generally the selection and clothing quality is good at this store. Unfortunately, the staff had a downright rude attitude. It’s not worth the drive to be treated poorly. We also saw permanent-looking campers in the parking lot. This mall has really gone downhill.
-
August 2023 by Google user
Generally the selection and clothing quality is good at this store. Unfortunately, the staff had a downright rude attitude. It’s not worth the drive to be treated poorly. We also saw permanent-looking campers in the parking lot. This mall has really gone downhill.
-
May 2023 by Vj Ks
It was a pleasant shopping experience. Helpful and courteous staff. A wide variety to choose from.
-
May 2023 by J D
Always friendly and great customer service
-
March 2023 by Ganesh Ravi
A woman was very rude, arrogant and furious with us. We felt little threatened and went out without buying the jacket we chose. Seems like a usual behavior here from previous reviews. You will be better off visiting Tulalip outlet.Be nice to customers. If you can't be nice, then you should work somewhere else.
-
February 2023 by Anjelika Enkhee
Asked short hair gal about a price of a coat because of lack of signage, she answered with frustration. I asked if she could put the coat on the hold, again met with some resistance and I politely asked if she could ring it up so I would know the price with the discount and tax! She told me to look it up on my phone...because she has to manually enter it in the register which she apparently didn't want to do. Girl- if you don't want to do your job, work from home! Be somewhere you want to be. I didn't end up going back for the coat simply because she was rude...my loss since the coat was a good price ;)Side note: there was another associate who was very nice and helpful, so the store itself isn't bad. My interaction with other associate just glazed the experience with a bad feeling! Do better, be nice!
-
January 2023 by Andrea H.
January visit. There is a great selection of deals at 60%, 50%, 30%. Haven't been here in a long time and its definitely worth a visit. Excellent customer service. We'll organized and nice displays. Dorothy and Lynn were very helpful. 100% great experience.
-
November 2022 by Willie J.
Awesome store with great deals! I was browsing the store and happened to be wearing a jacket I bought there years ago. The one I was wearing was in great condition minus the zipper having issues. I spoke to the store manager Lynne and asked about potential fixes or warranty and without hesitation she simply swapped out my old jacket for a brand new one! I definitely was surprised by the great service and wasn't expecting a swap at all! Needless to say I'll be a loyal customer moving forward because of her actions and customer service! The rest of the staff was just as friendly and helpful! They were all moving and working the entire time I was there to make sure the store looked great! 10/10 recommend this location!
-
August 2022 by Glenn Hutchins
Love this store
-
August 2022 by Aliana Gomez
Me and my family went in there and the cashier with blonde short hair gave us a look when we came in and had additude , she called me a child because I’m 5’1 assuming I’m a child and can’t shop there and said “there’s nothing in her size” like she didn’t want us in the store and as we were leaving she said something about how we didn’t get anything as if we couldn’t afford it. I think it was racism and she should be fired because thats so so disrespectful and very unprofessional. Don’t judge a book by its cover because who knows we could’ve got a lot of things if it wasn’t for her.
