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“This may sound silly but I always visit every Hot Topic I find whenever I travel. I was in North Bend yesterday and decided to check out the Hot Topic here. I figured they would have a lot of the older items due to distance and the lack of attention towards the store, and they did! I was able to purchase adorable Sanrio patches that I thought were long gone!Thank you for the kind service and consideration from employees. I felt very welcomed here!”
“I ordered Zumiez stuff online and I got sent a shirt from this location to my home in Ohio. I got the package and the staff had put in a nice note on the invoice and a sticker sheet. Shoutout to whoever that staff member is ?”
“This is a great outlet branch. All the fantastic Banana Republic styles and you save 50% or more on almost everything! It felt good to buy a complete outfit for a fraction of the cost I was expecting. The retail associate was super helpful and took time to sign me up for the rewards program and explain the benefits. If you are passing through North Bend this is a great place to stop and shop.”
“I loved my experience here. They honored my claim and gave me store credit. I was missing receipt and was definitely past the return period. My jacket zipper broke on the 5th use and I just never got a chance to go back to the store in that time. The broken item was returned in like-new condition though. I highly recommend the store and signing up for rewards, that way you won't need receipt. Customer service took a while looking for a similar item in online inventory. Another rep showed me the exchange item I was looking for. They made my day for sure and I wont hesitate to return here.”
“I had the most pleasant experience today shopping at the Pendleton store in North Bend. Honestly I can't recall the last time I've been to a store where a retail Sales Consultant made me and everyone else feel so welcomed and helped. They gave everyone quality time and attention and no one was left waiting it was amazing. As for the store it's Pendleton and it's just pleasing to the eye! Colorful, graceful, crisp and clean. If you're driving through the area it's worth the time to check them out.”
“Came during Outlet day and the staff were very helpful. Came out spending $200+ worth of items with so many discounts availed. The only negative thing was the guy in green puff jacket didn't want to give me another paper bag claiming everything already fits in one bag.”
“Staff members were helpful with finding sizes and completing my purchase.Bummed the size of the store is on the smaller side compared to the Seattle premium outlet, but this storefront does have a decent selection of items.”
“This is a nice shop with nice staff. It is neatly organized and there is air conditioning! They do provide free WiFi and it is near a lot of other shops in North Bend Premium Outlet Mall”
“I had the best experience today!!! I took my daughter whom is disabled to go buy some new under garments and Ruth was amazing she went above and beyond to help my daughter. As a mother with a young adult daughter with a disability you don’t always get that great of service from people she treated my daughter like a person talked too her not at her she didn’t ignore her and for that I am so grateful thank you Ruth for your amazing service. You definitely touched my heart!!!!”
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“I have to say every time I have come into the store, Everybody has been super welcoming, especially Jack. Always willing to go above and beyond and help me find the right fit. On top of great customer service they always remember our names, super personable and I love it. You don’t find many stores like this.”