Ace Hardware is a friendly and clean community store that offers a wide selection of products for household projects and DIY needs. Customers appreciate the helpful and polite staff who are accommodating and make shopping a pleasant experience. The store is known as "the Helpful Place" because of its personal service and local expertise. Many customers find that the store has most of what they need, though some note that staff members may lack detailed knowledge about specific products, generally knowing where items are rather than having specialized hardware expertise. The store's atmosphere is welcoming, and the staff's good service and friendly attitude make it worth visiting repeatedly. However, some mention that prices can be high, with occasional markups like $6 for vinegar, and that the online catalog can be inaccurate—sometimes showing items or brands not actually available in the store. Despite these issues, customers still prefer shopping there because of the store's helpful staff and community feel. Overall, Ace Hardware is a reliable local store that aims to assist neighbors with quality products and friendly service, making it a convenient and trusted choice for hardware and household needs.
I had an outstanding experience at Ace Hardware in North Bend. Huge thanks to Dick, the floor supervisor, for his exceptional help. His expertise and patience made all the difference. Highly recommend!
August 2024
Best Ace in the state. The customer service here is great. Lots to choose from for your house needs.
March 2024
Almost always have what we need for our home projects.
