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“Excellent customer service. Harvey is professional and efficient. Facilities are clean and in good repair. Hours available are convenient. I will definitely use this facility again.”
“Due to poor communication on both ends, my wife and I received an invoice for nearly double our quote. At first it was very alarming and frustrating, but Frank and Rob were very kind and were willing to work with us to come to an agreement. It’s a fine line to walk between running a business and being a compassionate human being, but these people did a great job walking that line.
Additionally, they did a great job installing the hitch on the back of our car. It feels very sturdy and looks professional.”
“Simple online pre-registration using my driver license - this made my morning check-in procedure very fast. Just scan your driver license and upload the day before while at home. Very streamlined procedure. I was sitting in my rented truck within 5 minutes of arriving at the U-Haul office and all ready to go.”
Open 24 hours
7028 N Division St, Spokane
Truck Rentals
“I don't know if this is the correct U-Haul to rate. But when I got a U-Box in a high stress situation, shipping it from Spokane 1718 miles away it was a highly stressful situation with so many things that could go wrong. And a few things did go wrong in the process. The manager was quick to take care of the issue and more than helped me. I understand mistakes happen. And when it did, I was helped beyond appreciation. You restored my confidence in U-Haul, and I am beyond grateful. I hope this review shows my appreciation for the extra mile that was taken with my U-Box container. Thank you, and I trust the company entirely with my items.
Side note for Corportate, get rid of the wood boxes. The metal ones are 10x better, and even the employees agree with me.”
“I don’t remember the guy’s name, I believe he was the boss/manager, he was very pleasant and had excellent customer service skills.We were from out of town, and I had by mistake set a pickup time that was middle of the night. And the bank didn’t like it either, so we had to call them and get that worked out.Mr boss worked with us and we got everything ironed out.”
“I dropped my uhaul off at this location on 3/16. The gentleman was very professional and polite. It was just as simple dropping off as it was picking up. Thank you all !! It was miserable moving but y’all made it easier.”
“Great customer service and commitment to following through on estimated quotes. They immediately apologized for the inconvenience for not having the appropriate 12 ft truck I requested, but gave me the 16ft truck at the price of the 12ft. Unfortunately, competitors Uhaul did not provide this same customer service from my past experiences.”
9:00 AM - 5:00 PM
8805 N Division St, Spokane
Truck Rentals
“I've had to move 3 times this summer. I've gone to this uhaul each time and been impressed by their service every time! They didn't necessarily remember me- but I remembered them. I am so grateful for the consistent effort to go above and beyond. You made the moving a breeze! Thanks Eric, Jordan (?) and Jolene!”
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Truck Rentals
“Storage Solutions has been great to work with, staff if helpful and understanding that moving can be stressful. Like everything else these days the cost was higher than I’d like to pay each month.”